I ordered two copies of the core rulebook. They are in separate shipments.
Lessee. I have one CRB in one shipment, and another CRB and two Bestiaries in another shipment. Both AP volumes and the "Fall of Plaguestone" adventure in the second shipment. No big deal, really.
The shipping rules are arcane and weird. Every time I’ve asked CS to check a peculiar configuration it’s turned out there isn’t any cheaper way. The system cleverly keeps packages under certain weight thresholds to enable cheaper shipping methods.
Having said that, there have been instances reported where the algorithm glitched (especially the case of shipping two AP volumes individually rather than together - that seems weird to me, Kevin Mack - I’d probably ask them to manually verify it was right, once the dust settles)
My guess is they'll ship international orders first, followed by cheapest shipping with US priority mail last (go me!).
Just a guess.
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My guess is they'll ship international orders first, followed by cheapest shipping with US priority mail last (go me!).
Just a guess.
I used to be consistently at the front of the queue but lately I've been consistently in the last couple of days.
My understanding is that it's more based on the configuration of specific items in your order, rather than where you are. (I'm my own worst enemy in that regard - I'll confidently predict I'm in a batch of one this month). :)
I do recall them mentioning that they have one queue of repeated orders and one queue of unique orders, and that they run in parallel. It is rare that I have a non-unique subscription order, and my shipment date has been all over the place in recent years.
Erik: It was a combination of unfortunate events, I believe. They had to implement new code to the website, new Subscription infos, new rules for the staggered release of PDF's and prepare for GenCon, all of which culminated to some problems here and there.
And then the script to place orders ran amok and quit some times when the CS-department was down to 2 people and the weekend nearing,
Additionaly, there's been many emails and posts on the messageboard dealing with cancelations and starting items for new subscriptions, and such.
TLDR: busy times and troubles made the window short.
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GOT MY SHIPPING EMAIL!
Which hilariously says it won't actually ship till Auguest 2nd XD
I just got mine as well, but it says it will ship BY August 2nd.
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Out of curiosity, those of you that have shipped, did you just get Core books or all the stuff?
1 x Pathfinder Core Rulebook
1 x Pathfinder Bestiary1 x Pathfinder Adventure: The Fall of Plaguestone
1 x Pathfinder Adventure Path #144: Midwives to Death (Tyrant's Grasp 6 of 6)
1 x Pathfinder Adventure Path #145: Hellknight Hill (Age of Ashes 1 of 6)
1 x Pathfinder Campaign Setting: Druma, Profit and Prophecy
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Out of curiosity, those of you that have shipped, did you just get Core books or all the stuff?1 x Pathfinder Core Rulebook
1 x Pathfinder Bestiary
1 x Pathfinder Adventure: The Fall of Plaguestone
1 x Pathfinder Adventure Path #144: Midwives to Death (Tyrant's Grasp 6 of 6)
1 x Pathfinder Adventure Path #145: Hellknight Hill (Age of Ashes 1 of 6)
1 x Pathfinder Campaign Setting: Druma, Profit and Prophecy
I have this plus the flip mat, and my shipping email just came through about an hour ago. Whoo!
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*Crosses fingers for his own shipping notice to arrive soon* Congrats to all those who have product on the way! It's always fun to be part of a big release like this. My group can't wait to jump into PF2.
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my 1st order is just
core book
Bestiary and plaguestone.
hoping it ships soon
once i get my notification how long does it normally take to actually be shipped?
They do all the authentications (haven't finished gencon pickup batch) and THEN start doing the non-subscriptions authentications and THEN they start shipping.
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They do all the authentications (haven't finished gencon pickup batch) and THEN start doing the non-subscriptions authentications and THEN they start shipping.my 1st order is just
core book
Bestiary and plaguestone.
hoping it ships soon
once i get my notification how long does it normally take to actually be shipped?
Not quite accurate - they do all the shipping authentications, subscription and none, then give it a little time and answer any issues raised. Then they start shipping (this is where we are right now). At some point between now and August 1st they will do the Gencon Auth, wait a day or two and run the Gencon charging.
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The Paizo Gods have been favorable!! Shipping notice received. I knew even before I saw the email because I heard my wallet give out a slightly painful grunt as if it had just taken a sizeable punch to the gut :)
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The Paizo Gods have been favorable!! Shipping notice received. I knew even before I saw the email because I heard my wallet give out a slightly painful grunt as if it had just taken a sizeable punch to the gut :)
It’s as if a million wallets cried out in terror and were suddenly silenced.
*begins crying uncontrollably*
Still no shipping email. Paizo hates me. I wants it. I wants the precioussss.
*begins crying uncontrollably*
Still no shipping email. Paizo hates me. I wants it. I wants the precioussss.
Did you get an authorization email yet? I still havent gotten an authorization email. Didn't get a June shipment either.... They added my June AP to my new side cart.... still no authorization.... Even after they said all the posts were taken care of....
Should I be worried?
*begins crying uncontrollably*
Still no shipping email. Paizo hates me. I wants it. I wants the precioussss.
Did you get an authorization email yet? I still havent gotten an authorization email. Didn't get a June shipment either.... They added my June AP to my new side cart.... still no authorization.... Even after they said all the posts were taken care of....
Should I be worried?
On July 6th, Diego posted:
Howdy folks,
The auth tells me it is done! So it seems the train has pulled into the station. If you did not receive an order confirmation email or a payment issue email please let us know.
So, yes, something might have glitched in the system with your authorization (or it might not have; a few months back I didn't receive a shipping email but my order shipped anyway).
But you shouldn't be worried. You've already made a post in the Customer Service forum to let them know, and they will take care of it. They won't be back in the office to do so until Monday, but the warehouse generally doesn't ship over the weekend anyway so you're not falling behind. There's still three weeks of shipping left.
I assume you didn't select GenCon pickup? I don't believe they've run the auth yet for those customers.
*begins crying uncontrollably*
Still no shipping email. Paizo hates me. I wants it. I wants the precioussss.
Did you get an authorization email yet? I still havent gotten an authorization email. Didn't get a June shipment either.... They added my June AP to my new side cart.... still no authorization.... Even after they said all the posts were taken care of....
Should I be worried?
On July 6th, Diego posted:
Howdy folks,
The auth tells me it is done! So it seems the train has pulled into the station. If you did not receive an order confirmation email or a payment issue email please let us know.
So, yes, something might have glitched in the system with your authorization (or it might not have; a few months back I didn't receive a shipping email but my order shipped anyway).
But you shouldn't be worried. You've already made a post in the Customer Service forum to let them know, and they will take care of it. They won't be back in the office to do so until Monday, but the warehouse generally doesn't ship over the weekend anyway so you're not falling behind. There's still three weeks of shipping left.
I assume you didn't select GenCon pickup? I don't believe they've run the auth yet for those customers.
Yeah, it was more tongue in cheek there on the worried statement. They will always make it right, but it is getting a little frustrating that 'something' appears to be off with my subs since Paizo Con pickup.
No Gen Con pickup for me, have not been to Gen Con yet and not attending this year.
They dinged my card on Friday (two holds, one for each shipment), but no shipping email yet. I'll hope for Monday.
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They are!
Hm. Nothing to do with Paizo, but apparently I sent an email to myself this morning. Something to do with heart attacks. Or something.
Man, I get a lot of junk mail!
So, who will be the first to get his hands on the actual Core Rulebook?
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Well, has anyone who ordered a core rulebook received their shipping notice yet? Preferably an American, Canadian, or somebody else with a relatively short time in transit for their package(s).
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Mine shipped, but it's Cheapest Available shipping so it's not going to be here anytime soon. (On the plus side, with the First Ten shipping discount, I'm paying less than $3 for shipping all this!)
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On the plus side, with the First Ten shipping discount, I'm paying less than $3 for shipping all this!
My shipping came out to $0.60 US after the discount. Not too shabby.
Hello Yoshua,
You have your subscriptions set for GenCon pickup. We have not run the auth for that yet. That is why the items are still in your sidecart.
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The Paizo Gods have been favorable!! Shipping notice received. I knew even before I saw the email because I heard my wallet give out a slightly painful grunt as if it had just taken a sizeable punch to the gut :)It’s as if a million wallets cried out in terror and were suddenly silenced.
ill be glad when my wallet hits, i am currently stressing with concern that some unforseen thing will come in and knock me below what i have dedicated for my products lol
Hello Northern Dreamer,
Yes, our system had an issue where it "forgot" some users payment methods. We were trying to email folks about it on Friday so they could update the payment methods. That is why it is suspended. I see more than one payment method on your account so I am not sure which you want to use. Please send us an email or give us a call to let us know which to use and we can get it attached.
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Hello Jimthegray,
The authorization from when you placed the order has loooong since expired so you won't see anything on the card until the warehouse ships it. But a possible solution would be to buy store credit equal to the amount of the order (that will be charged immediately) and have us apply that to the order.
Looking at your order I see that your shipping preference is first class mail, but only the softcover can go first class. The 2 hardcovers need to go priority. It is more expensive to ship 2 books priority and 1 first class, so I have set the shipping method for this order to priority so they can all go together and you save a few dollars. If you'd like it changed back let me know.
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Hello Jimthegray,
The authorization from when you placed the order has loooong since expired so you won't see anything on the card until the warehouse ships it. But a possible solution would be to buy store credit equal to the amount of the order (that will be charged immediately) and have us apply that to the order.
Looking at your order I see that your shipping preference is first class mail, but only the softcover can go first class. The 2 hardcovers need to go priority. It is more expensive to ship 2 books priority and 1 first class, so I have set the shipping method for this order to priority so they can all go together and you save a few dollars. If you'd like it changed back let me know.
thank you, so it should not effect my shipping?
i can call and do the store credit thing at lunch, thank you for your assistance, my nerves greatly appreciate it :)
I was wondering, I got my shipping notification, it says it shipped, I have a tracking number. However the tracking number doesn't seem to be linked to anything and the email says it will ship by the 2nd.
Did it ship? Or did it not ship? That is my question.