I have a prepaid credit card that expires at the end of this month, and I wanted to use it up, so I thought I would buy some SFS scenarios with the last $20 or so left on the card.
The expiry date is 09/17 and it plainly says on the card: "Good Thru 09/17." So it is still valid today (but will no longer be valid tomorrow). But when I enter this card number it says "expiry date not valid."
Help! How do I get the website to accept the card before I lose the my $20 when the card expires?
Hi Peet
Unfortunately, in this case, I cannot tell why it was not accepting it. Depending on the issuing bank, I suppose there a could have been a difference with time zones affecting things, but that it just a guess.
For future reference, if you are trying to use a pre-paid card in the future:
Gift cards can be used for payments, but sometimes can have issues processing in our system. There are some differences between how we can process cards, and how pre-paid cards and gift card companies process cards, that don't always mesh well together. More general details about the billing process can be found here: http://paizo.com/paizo/faq#v5748eaic9n0t
If you are wanting to use a gift card, we recommend:
1) Check to see if the gift card has its own billing address, or if you need to enter your own billing address to the card. Our credit card processor is really picky about billing addresses matching exactly, so whatever the billing address for the card is, needs to match exactly what you enter for the billing address for the card on our site.
2) We highly recommend using the gift card to purchase a Paizo.com gift certificate, and then applying that as store credit to the account you want it on. The store credit can then be used for orders. Many of the pre-paid gift card companies only allow 1 authorization attempt, and hold unto funds unnecessarily, which can cause a lot of problems when trying to process orders. If you just use the gift card to turn it into paizo.com store credit, it bypasses many of those issues.
If you have any further questions, please let us know.
Thanks!
~Sharaya