Jackson Wood Customer Service Representative |
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The following information, including dates and expected products, is what we currently estimate and may change.
New Physical Product Releases in November 2023
•Paizo Subscription Products•
Pathfinder Products
•Pathfinder Adventure Path:
Pathfinder Adventure Path: Let the Leaves Fall (Season of Ghosts 2 of 4)
•Pathfinder Special Edition Rulebook:
Pathfinder Player Core Special Edition
Pathfinder GM Core Special Edition
•Pathfinder Rulebook:
Pathfinder Player Core
Pathfinder GM Core
•Pathfinder Maps:
Pathfinder Flip-Mat: Night Market & Shrine
Starfinder Products
•Starfinder Maps:
Starfinder Flip-Mat: Living Starships
•Authorization (Order Spawning) Date: 10/27/2023
•Begin Shipping Estimate: 10/30/2023
•End Shipping Estimate: 11/09/2023
•Street Date for Paizo Products: 11/15/2023
Order advice:
↬If you need to make changes to your subscription order after the auth/order creation date please email customer service at customer.service@paizo.com
General Delay Notes: We apologize for getting this posting up later than usual with authorizations beginning as they are. Authorizations should begin sometime today but we will do our best to keep you informed here if that changes. We appreciate your patience and understanding given this delay.
A_G |
So this, from the PF2E Remaster FAQ, just isn't happening? It's just full speed ahead with the books and it's on us to deal with, if we were waiting for a user-friendly solution because we thought it was going to be done? The promised method is just "email customer service"? I don't recall being provided with any additional details either.
We are currently working on a method whereby existing subscribers will have the opportunity to “opt out” of these volumes if they wish, and will provide additional details as we get closer to the release of the first two volumes
Ageron |
So this, from the PF2E Remaster FAQ, just isn't happening? It's just full speed ahead with the books and it's on us to deal with, if we were waiting for a user-friendly solution because we thought it was going to be done? The promised method is just "email customer service"? I don't recall being provided with any additional details either.
Quote:We are currently working on a method whereby existing subscribers will have the opportunity to “opt out” of these volumes if they wish, and will provide additional details as we get closer to the release of the first two volumes
I don't recall seeing that they ever actually provided this opt-out. Hopefully this doesn't become a massive issue for them once they start charging people.
Jackson Wood Customer Service Representative |
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Our apologies for an update later in the day for many, but it does look like we will be getting authorizations in motion tomorrow as early as we are able. I have edited the original post to reflect this at this time.
If folks are looking to do modify their subscriptions to opt out of what's currently upcoming, please do reach out to us in Customer Support so we can assist. Thank you!
cheezeofjustice |
Our apologies for an update later in the day for many, but it does look like we will be getting authorizations in motion tomorrow as early as we are able. I have edited the original post to reflect this at this time.
If folks are looking to do modify their subscriptions to opt out of what's currently upcoming, please do reach out to us in Customer Support so we can assist. Thank you!
I emailed customer service about needing to omit the GM Core and the AP subscription from this order cycle but I accidentally didn't put a subject in the subject line. Will that cause any issues? I know some companies don't open emails without a subject line.
Kelseus |
I have not received the authorization notice yet, although it was supposed to go out yesterday. This is for the Core Rule Book subscription that I just resigned up for about two weeks ago. Should I contact customer service or just wait?
They said they are starting today 4 posts above yours.
Vasin |
Vasin wrote:I have not received the authorization notice yet, although it was supposed to go out yesterday. This is for the Core Rule Book subscription that I just resigned up for about two weeks ago. Should I contact customer service or just wait?They said they are starting today 4 posts above yours.
Yes...yes they did. I somehow missed that and was thinking about the post I saw yesterday. Thank you.
Kvantum |
1 person marked this as a favorite. |
The downloads for the new AP volume (197, Let the Leaves Fall) are doing that thing again where they fail personalization (both single file and one file per chapter) and end up showing a file size of only a couple of hundred bytes. The Core book PDFs, though, thankfully are personalizing and downloading fine now.
Justin Franklin |
The downloads for the new AP volume (197, Let the Leaves Fall) are doing that thing again where they fail personalization (both single file and one file per chapter) and end up showing a file size of only a couple of hundred bytes. The Core book PDFs, though, thankfully are personalizing and downloading fine now.
Seeing the same thing here.
H2Osw |
H2Osw wrote:I'm waiting to hear from my FLGS on pricing for it. I'll be curious how much it'll be.
I ordered my Sketch Cover from my FLGS in May. The cover price is the same as the regular cover.
I'm surprised, I just heard back from my flash. I figured they'd be $99 a book or something. I'm happy to see it's the cover price. I'm heading over tomorrow to pre order them.
Arrendis Lionheart |
Had wrong card on my subscription so initial authorization on 30th got declined.
Hope it won't push me to the end of delivery queue :(
I had a similar situation happen myself, had to cancel one of the items (it doesn't look like it cancelled the whole order) but I'm worried it'll push me to the back of the queue too :/
Raelysk |
I had a similar situation happen myself, had to cancel one of the items (it doesn't look like it cancelled the whole order) but I'm worried it'll push me to the back of the queue too :/
I changed card to correct one like an hour after declined authorization, but it's been 2 days and there were no updates for it.
So right now I don't have much hope to get my PDF till the end of fulfillment :(
Thrawn82 |
1 person marked this as a favorite. |
I’m just sitting here trying to be patient and failing miserably, so many refreshes of the order screen
I feel you. I'm worried my email service is going to lock me out for attempted ddos
Thrawn82 |
1 person marked this as a favorite. |
Just out of interest is anyone else missing their PFS module for end of Oct?
I also don't have it in my downloads. It's not unreasonable that that might take a back seat to getting the remaster ready. Or maybe that adventures are done fully in the remaster format/ruleset and they want to wait til after the books are out to drop it? i dunno, just speculating.