Sara Marie Customer Service & Community Manager |
Sara Marie Customer Service & Community Manager |
Calcryx666 |
Calcryx666 wrote:Has international shipping resumed?I believe they were given the go ahead to resume, but I am not sure if they started the actual physical packaging and shipping part yet.
Thank you Sara Marie, I’ll join my brothers and sisters in refreshing and wishing and hoping for good news :-D thank you again and keep up the awesome work!
Cyder |
4 people marked this as a favorite. |
Agree on exact calculations, that said its rarely the people packing the shipments that would do it.
I would much rather an estimate of 'We are still likely to be shipping next Tuesday' or 'We expect to be done by close of business tomorrow.'
But I am in the international crowd that wake up each morning and check their email to see if there is anything from Paizo customer service and then check a few more times until around 10am when its likely after work hours at Paizo.
Duragin Ardentblood |
1 person marked this as a favorite. |
I'd appreciate them continuing to work on shipping instead.
Yeah, we spent time to count and we've calculated that we've shipped 32% of this month's orders means... absolutely nothing.
you know they don't have to actually count them? (and it would mean they need two more weeks to ship the rest out)
They could simply take a quick look in the data and see x Shipped / x pendingi work in a warehouse that ships a lot each day and we can easily see how much has shipped each day and how much is pending in the data. And i assume Paizo is using a similar system
Pigraven |
I feel like they've been doing a great job recently on the updates. Also, I feel like any update they do give today (Friday) will likely come at the end of their day, before they're off for the weekend. If they still have more to do beyond today, and won't resume until Monday, I think it would make more sense to give the most up-to-date information. And that likely won't be for another 12 hours or so from the time of this post.
Duragin Ardentblood |
I feel like they've been doing a great job recently on the updates. Also, I feel like any update they do give today (Friday) will likely come at the end of their day, before they're off for the weekend. If they still have more to do beyond today, and won't resume until Monday, I think it would make more sense to give the most up-to-date information. And that likely won't be for another 12 hours or so from the time of this post.
probably. lot of waiting time for international folk
Paul Watson |
I have a bunch of extra stuff this month so I don't expect them to get to me for quite awhile.
But, man oh man, when it does ship I'm going to be inundated with great content, so I'm cool.
Shine on, you crazy diamonds!
This.
Also, tweet relevant to the people in this thread.
Text for those who don’t want to go near Twitter
redeux |
Here's the full thread: Excessive Heat Monday June 28th; Warehouse Closure
Stay safe out there everyone!
Calcryx666 |
I'm still holding onto hope that they manage to get a good amount shipped out today before the end of the week, including mine *wink wink*, but even so stay safe warehouse and customer service team and everyone in that area too!
Sara Marie Customer Service & Community Manager |
6 people marked this as a favorite. |
Previously, I had been trying to create a process so I could track subscription fulfillment rates from the day we create orders, to a couple weeks after the shipping window. Unfortunately I haven't been able to continue to work on that project over the last year. However, since then I have also take a course at our local community college on Excel, and now have a much better understanding of how to efficiently use the data I can pull out of our order processing software, and I hope to be able to resume that goal at some point in 2021.
I will try to sneak in a quick peek at some numbers this afternoon, but no promises, the data takes a bit to pull and at the moment, I'm not actually sure how my evening is going to pan out.
~sara
CorvusMask |
I somehow don't think I'll be among lucky ones so I'm already mentally doing that wolverine picture portrait meme about myself x'D
But yeah geezus, 43 celsius? 30 celsius last week over here was insane enough, I think I'd straight up die at 43 celsius x'P
AnimatedPaper |
1 person marked this as a favorite. |
Er…yes. That is in fact what they are worried about.
Also Washington state doesn’t have nearly the level of heat protecting infrastructure that warmer parts of the US have. 110 Fahrenheit would be bad in my area (Southern California), but it happens every year. We’re physically prepared.
Much of that area is not.
Calpal |
Yoshua wrote:Got excited for a second there. Email from support popped, but it was my society order :DSame here, got home from work to see an Email from Paizo...but society PDF's! So close!
I even knew it was going to happen and I STILL got excited thinking it was the order being shipped. Not that I don't want the Society PDFs!
Yoshua |
Hey, is it cool if I join the "Anxiously awaiting the shipping notice and got totally excited for an email but then figured out it was for PFS so I was kind of let down but only a little" club?
It's more a cult than a club and it is bigger on the inside. Also, more the merrier!
LuisESR021199 |
benyar wrote:Hey, is it cool if I join the "Anxiously awaiting the shipping notice and got totally excited for an email but then figured out it was for PFS so I was kind of let down but only a little" club?It's more a cult than a club and it is bigger on the inside. Also, more the merrier!
Hey is there still space in the cult, was really excited to read about the mwangi expanse and then realized it was PFS, as wwe say in México, Chale
Yoshua |
Yoshua wrote:Hey is there still space in the cult, was really excited to read about the mwangi expanse and then realized it was PFS, as wwe say in México, Chalebenyar wrote:Hey, is it cool if I join the "Anxiously awaiting the shipping notice and got totally excited for an email but then figured out it was for PFS so I was kind of let down but only a little" club?It's more a cult than a club and it is bigger on the inside. Also, more the merrier!
This Cult is like a Tardis, the more that join the more room there is. More the merrier.
Chomping at the bit for these PDF's, here's hoping today is the day :D
Medriev |
So, what's the state of international shipping now?
I'm in the UK and my card was charged today at about 8am Paizo Standard Time but no shipping emails yet. Was hopeful for a minute but nothing yet.