Excessive Heat Monday June 28th; Warehouse Closure


Customer Service

Lantern Lodge Customer Service & Community Manager

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Redmond, Washington is currently predicting 109ºF temperatures on Monday June 28th. This is an EXTREME temperature for our region. We are still working from home, and most folks in Western Washington do not have AC, or even good mitigation techniques established for such high temperatures. Paizo's warehouse will be closed Monday to keep our warehouse folks safe.

I have also advised my CS team that if one or all of them end up needing to take the day off, or work abnormal hours to keep themselves or their households safe, they can do so, even if it means customer service would have to close. I would rather suspend customer service for a day, than risk anyone on my team needing to go to the ER for heat exhaustion or hyperthermia, etc. We will update this thread if we do end up needing to close our department.

Thank you in advance for your understanding and patience, and for your continued support of a company that is willing to prioritize the health and safety of it's staff. (I have worked in many other retail environments where this is not the default, and I continue to be grateful I am now at a business where this is the case).

Sincerely,
Sara Marie

Edit Monday, June, 28th: Customer Service is at reduced capacity today as 4/6 of the team are out, or working reduced or varied hours.


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Without a doubt the correct thing to do. Stay safe out there, everyone!

Grand Lodge

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Huzzah for worker safety!


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Still pending, but worth the wait to keep people safe. Supposed to break 100 degrees in the PNW Monday. Craziness.

Grand Archive

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Stay safe & keep your fluids up!


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Everyone stay safe out there!


It's the physical hot! Wait, where is server?

Liberty's Edge

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Please stay safe. Having lived in Phoenix, I can testify that 109 Fahrenheit is dangerously hot.


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Excellent call!


Stay safe guys and drink lots of water

Silver Crusade

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For those who don't know, that's a tad under 43 degrees Celcius.

Whatever measurement you use, that's getting up into rather dangerous levels.

Stay safe ...

Wayfinders Contributor

I am so happy that Paizo looks after its workers.


Wishing well for all of Paizo and the community. Please stay safe and as comfortable as you can.

Lantern Lodge

Stay Safe. I wish Paizo's folks the best under such circumstances.

Grand Lodge

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Just a bit of advice, consult your local building trades/construction unions (IBEW, BAC, etc). We have been working in temperatures like these and higher for more than a century and have a number of tips and tricks that can both reduce the risk of heat-related injuries and maintain a reasonable level of productivity. From what the weather forecasting indicates (if you believe such things) the Pacific Northwest is expecting temps above 100 degrees for at least two straight weeks. So, its not just the two worst days possibly being as high as the mid-teens, but the consistent days over 100, or even 95. Shutting down for two or more weeks is probably not very realistic so measures must be taken to protect workers throughout the duration of the heat wave. Good luck and best wishes.


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William Ronald wrote:
Please stay safe. Having lived in Phoenix, I can testify that 109 Fahrenheit is dangerously hot.

Same. My AC went out overnight Friday during the worst of the heatwave here last week, but luckily I was able to get someone out by late morning. Arizonans die every summer from heat exhaustion, with 2020 being a record year at 494. And we have the infrastructure for it.

Stay safe Paizo!


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I bet it's a lot more humid than a Phoenix at 109F, too.


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I've worked outside when it was 112 degrees, that was no fun! Stay safe out there!

A pro tip for those without AC put some cold water in a kiddie pool, bathtub, or even just a bucket and periodically put our feet in it for 5-10 minutes, it'll cool your internal temperature down almost immediately.

Plus, it's super relaxing.


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Heh. I was just thinking what the warehouse needs is an indoor swimming pool. :-)

Liberty's Edge

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Ed Reppert wrote:
Heh. I was just thinking what the warehouse needs is an indoor swimming pool. :-)

You want to add pool sharks to the warehouse raptors? Why not just import some drop bears?!!

Grand Lodge

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How do you know the drop bears aren’t already there?


They spray the rafters regularly for drop bears.


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When I was a kid in school back in 1974 in Australia they never sent students home for extreme heat. If you passed out in the classroom they just chalked it up to you weren't obviously drinking enough beer!!!!

Exo-Guardians

I'm impressed by the intelligence represented by this decision. As climate change heats up we'll all end up learning new methods for working in extreme heat, but in regions where there is no training and equipment it's thinking like this that saves lives.

I worked in a glue factory on night shift for three months in a harsh winter where internal temperatures got over 90, and have seen the special procedures and equipment they use on summer days when it gets over 112. It takes training in awareness of self and others, PPE such as chillled wetting vests and forearm bands, hydration measures, building infrastructure, and management techniques all in place to work over 100 degrees.

Thank you for working safe, Paizo.


I echo all of the concerns that others have expressed. I hope you’re all able to stay safe and healthy through the heat. As a person of faith, my prayers are with you.


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Stay safe everyone!


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not even 7am and it's pushing 80 here in the PNW


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88 here in upstate NY, but it's almost noon. I don't envy you folks out west today.

Customer Service Lead

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Just as an update. It is currently 11:15am and is 99 degrees. The forecast is that we will hit 113 degrees in a few hours.

I am from New Mexico and am accustomed to this kind of heat (although it is more humid here which I can't deal with). But in NM we have plenty of ways to deal with that heat, ranging from AC/swamp coolers, to buildings made of adobe and stucco that insulate really well (keep the place nice and cool in the summer and nice and warm in the winter), and to a number of DIY things we can do. But all of that relies on a very dry climate and doesn't really work here.

Up until this past weekend it had only hit triple digits here 3 times in the last hundred years. Today will be the third day in a row to do so. When I moved here the summer was upper 80's and everyone talked about it like that was a new thing (I understand that summers in the upper 70's were the norm at that time). I was also horrified to see that apartments just don't have ACs or anything like that. Heat is just something this region has not had to deal with until recently, and the entire area is tremendously unequipped for it. As it is that warehouse is an oven, and it is just going to get hotter throughout the day.


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I know, Diego, I went to grad school at UNM. :-)

I'm telling ya, put a swimming pool in that warehouse. :-)

If this keeps up, we'll all have to move to Antarctica.


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Diego Valdez wrote:

Just as an update. It is currently 11:15am and is 99 degrees. The forecast is that we will hit 113 degrees in a few hours.

I am from New Mexico and am accustomed to this kind of heat (although it is more humid here which I can't deal with). But in NM we have plenty of ways to deal with that heat, ranging from AC/swamp coolers, to buildings made of adobe and stucco that insulate really well (keep the place nice and cool in the summer and nice and warm in the winter), and to a number of DIY things we can do. But all of that relies on a very dry climate and doesn't really work here.

Up until this past weekend it had only hit triple digits here 3 times in the last hundred years. Today will be the third day in a row to do so. When I moved here the summer was upper 80's and everyone talked about it like that was a new thing (I understand that summers in the upper 70's were the norm at that time). I was also horrified to see that apartments just don't have ACs or anything like that. Heat is just something this region has not had to deal with until recently, and the entire area is tremendously unequipped for it. As it is that warehouse is an oven, and it is just going to get hotter throughout the day.

Diego,

You guys stay cool! It's baking over on this side of the mountains too, but at least we're used to the dry heat.


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I hope everyone managed to make it through today. I’m down in Texas and those temperatures mixed with humidity are no joke.

Lantern Lodge Customer Service & Community Manager

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Ed Reppert wrote:
If this keeps up, we'll all have to move to Antarctica.

If this keeps up, Antartica will also be a hellscape with it's summers of endless sunlight and winters of eternal night. :(


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I have a flashlight. :-)


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Sara Marie wrote:
Ed Reppert wrote:
If this keeps up, we'll all have to move to Antarctica.
If this keeps up, Antartica will also be a hellscape with it's summers of endless sunlight and winters of eternal night. :(

you say this like it's a bad thing....

Dark Archive

Phillip Gastone wrote:
They spray the rafters regularly for drop bears.

The spray, it does nothing. There is a tiny corner of the warehouse that no one discusses; at which no one looks; from where no one acknowledges the screams.


Warehouse, more like heathouse


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Ed Reppert wrote:

I know, Diego, I went to grad school at UNM. :-)

I'm telling ya, put a swimming pool in that warehouse. :-)

If this keeps up, we'll all have to move to Antarctica.

Not from the northern hemisphere we won't. If Antarctica is habitable, then the tropics won't be livable for even the brief time required to cross them.


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Hey! Quit injecting logic and rationality into the discussion! :-)


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As an alternative, we should just plan to overrun the northern part of Canada. ;)

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