July 2020 New Releases and Subscription Shipping


Customer Service

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Cottoncaek wrote:
My authorization dropped off my card, does that mean the charge is about to happen?

Banks will only hold funds with an authorization so long. It just means that it's been too long for the bank to put a hold on the funds. You'll get an actual charge soonish. I hope. :)


Terevalis Unctio of House Mysti wrote:
How soon after or before a box is shipped does a notification go out?

As soon as your shipping label is printed, your PDFs are made available. That doesn't necessarily mean your box will ship that same day, particularly if the label is printed on a Friday. It's often the next day or longer before your tracking number registers.


Deverash wrote:
Cottoncaek wrote:
My authorization dropped off my card, does that mean the charge is about to happen?
Banks will only hold funds with an authorization so long. It just means that it's been too long for the bank to put a hold on the funds. You'll get an actual charge soonish. I hope. :)

It says the authorization should have been held until the 20th.


Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber

If you used credit make sure they applied it with the authorization. My authorization is for the whole amount from my bank and not my credit which was already deducted from my paizo account. Had to email them to see if this could be fixed.


Joana wrote:
Terevalis Unctio of House Mysti wrote:
How soon after or before a box is shipped does a notification go out?
As soon as your shipping label is printed, your PDFs are made available. That doesn't necessarily mean your box will ship that same day, particularly if the label is printed on a Friday. It's often the next day or longer before your tracking number registers.

That is true. That is what happened with me with Gods and Magic.


Still doesn't sound like anyone has had their sub shipped yet. Haven't seen confirmation here, either reddit sub, or any of the Facebook groups either that anyone has gotten a PDF.

It's all good. They will ship when they ship, though of course it's always nice to know a bit more specifics as to when to start hoping.


Sporkedup wrote:

Still doesn't sound like anyone has had their sub shipped yet. Haven't seen confirmation here, either reddit sub, or any of the Facebook groups either that anyone has gotten a PDF.

It's all good. They will ship when they ship, though of course it's always nice to know a bit more specifics as to when to start hoping.

It's only 11AM at their warehouse, it's possible shipping hours havent started yet, lots of places are on weird hours thanks to Covid

Grand Lodge

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I'm hoping mine ends up shipping before the weekend, mainly as I'm running an Actual Play podcast with three classes out of the APG based on the playtest and I want to let my players know if there are changes they need to apply. So... *fingers crossed*

Grand Lodge

For some reason, my APG is in my sidecart? I don't recall that happening before with subscription orders. I don't have any other subscriptions besides Pathfinder Society scenarios, and I have no pending orders.


Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber
Terevalis Unctio of House Mysti wrote:
How soon after or before a box is shipped does a notification go out?

Box is shipped as or before notification goes out but I don't bank on getting that notification. Best way to know your box has shipped is to keep an eye on your order. When it flips from Pending to Completed that means your items is in a box and either has already left the warehouse or is sitting on a pallet waiting to get picked up that day or the following morning.


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Pathfinder Lost Omens, Rulebook Subscriber
Yoshua wrote:
Terevalis Unctio of House Mysti wrote:
How soon after or before a box is shipped does a notification go out?
Box is shipped as or before notification goes out but I don't bank on getting that notification. Best way to know your box has shipped is to keep an eye on your order. When it flips from Pending to Completed that means your items is in a box and either has already left the warehouse or is sitting on a pallet waiting to get picked up that day or the following morning.

It also means the PDF is in your downloads!


Someone in the Pathfinder Discord is spoiling the APG now. It has begun :o


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
DrakoVongola1 wrote:
Someone in the Pathfinder Discord is spoiling the APG now. It has begun :o

Where is that? Which # board? I don't see it.


Ashanderai wrote:
DrakoVongola1 wrote:
Someone in the Pathfinder Discord is spoiling the APG now. It has begun :o
Where is that? Which # board? I don't see it.

In the 2e_general


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Ashanderai wrote:
DrakoVongola1 wrote:
Someone in the Pathfinder Discord is spoiling the APG now. It has begun :o
Where is that? Which # board? I don't see it.

Diswhat?

That sounds like a dating app for anarchists.


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Pathfinder Lost Omens, Rulebook Subscriber
captain yesterday wrote:
Ashanderai wrote:
DrakoVongola1 wrote:
Someone in the Pathfinder Discord is spoiling the APG now. It has begun :o
Where is that? Which # board? I don't see it.

Diswhat?

That sounds like a dating app for anarchists.

Pretty accurate description, its a voice chat client for gaming, but it lets you set up text servers as well, here's a link to the server in question:

https://discord.gg/pathfinder


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The-Magic-Sword wrote:


Pretty accurate description, its a voice chat client for gaming, but it lets you set up text servers as well, here's a link to the server in question:

https://discord.gg/pathfinder

ugh, that is way too much work.

Liberty's Edge

Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Roleplaying Game Subscriber

interesting stuff from that chat , thanks for the info


I made the probably bad decision to wrap my humble bundle CRB in to my APG delivery - did I just screw myself over and make it take way longer to get my APG pdf? Is there a way to split deliveries?


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FYI - Feeling a bit guilty as I just got my Email (and PDF downloads). I hope everyone else gets theirs soon.......


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DM Swan wrote:
FYI - Feeling a bit guilty as I just got my Email (and PDF downloads). I hope everyone else gets theirs soon.......

Just enjoy it! I for one am just glad to be hearing about people getting their shipments. Happy to see it progressing in earnest. I'll get my turn. :)

As always, very appreciative of the hard work and stress that Paizo are pushing through to get us all our books.


Pathfinder Maps, Pathfinder Accessories, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
DM Swan wrote:
FYI - Feeling a bit guilty as I just got my Email (and PDF downloads). I hope everyone else gets theirs soon.......

Definitely enjoy it. It’s just further proof they are working their way through the shipments and makes the rest of us refresh faster in hopes that we will have it soon as well.


Pathfinder Lost Omens, Rulebook Subscriber
DM Swan wrote:
FYI - Feeling a bit guilty as I just got my Email (and PDF downloads). I hope everyone else gets theirs soon.......

Very nice! Enjoy the book. Hope it’s everything you (we)want it to be


Enjoy your pdf.


Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber

Got my pdf, but had fallen asleep. Hope everyone gets access soon.

Silver Crusade

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Pathfinder Adventure Path Subscriber

Can somebody send me CDs with that Discord thingy?


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Cap'n Nemo wrote:
Got my pdf, but had fallen asleep. Hope everyone gets access soon.

Nice to see you got yours before the weekend afterall!

Silver Crusade

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<refreshes email constantly>


Pathfinder Adventure, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber
caps wrote:
The Paizo website says I ordered my subscriptions on Friday... but I haven't received an auth email yet.

The Paizo website shows my order as Pending, so I am anxiously hoping that overrides the fact I haven't received an email yet.


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caps wrote:
caps wrote:
The Paizo website says I ordered my subscriptions on Friday... but I haven't received an auth email yet.
The Paizo website shows my order as Pending, so I am anxiously hoping that overrides the fact I haven't received an email yet.

it's a common bug, I think I've only gotten one or two subscription notice emails in the last several months.

I still get the email when it ships.

So I wouldn't worry about it, if it says pending you're good to go!


where is the pend or not to pend info?


Terevalis Unctio of House Mysti wrote:
where is the pend or not to pend info?

Under My account -> Order history.

Silver Crusade

Is it semi-common to be pending for over a week with a sub, or am I overly impatient? This is the first time it's taken as long as this one has so far so I'm just curious (and if it's common then I've also been lucky before and I'll take it)

Liberty's Edge

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Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Roleplaying Game Subscriber
Arrendis Lionheart wrote:
Is it semi-common to be pending for over a week with a sub, or am I overly impatient? This is the first time it's taken as long as this one has so far so I'm just curious (and if it's common then I've also been lucky before and I'll take it)

it usually takes 2 weeks for me but i have occasionally had it in 1 or 2 days


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Arrendis Lionheart wrote:
Is it semi-common to be pending for over a week with a sub, or am I overly impatient? This is the first time it's taken as long as this one has so far so I'm just curious (and if it's common then I've also been lucky before and I'll take it)

Yes, it's normal. first post of this thread has the estimated dates. Orders spawned on the 9th/10th and shipping didn't start until late on the 15th . Shipping was estimated to take 10 business days. so we still got a ways to go.


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Really hope I get mine today. Going the whole weekend without the hope of getting it that day is going to make it feel so long


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Arrendis Lionheart wrote:
Is it semi-common to be pending for over a week with a sub, or am I overly impatient? This is the first time it's taken as long as this one has so far so I'm just curious (and if it's common then I've also been lucky before and I'll take it)

Yeah, it's very usual. I just checked my last year's worth of PF2 book sub orders, and on average it was 7-8 days from authorization to shipment. Median of 7 days.

Even normally, we're still within the window we'd expect. That said, I do think this one will take a bit longer than normal, so there's a chance some orders might not get processed and shipped till after July wraps up.


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
Arrendis Lionheart wrote:
Is it semi-common to be pending for over a week with a sub, or am I overly impatient? This is the first time it's taken as long as this one has so far so I'm just curious (and if it's common then I've also been lucky before and I'll take it)

Yes, it is highly common in my case. I almost never get mine until about the last day.


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Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Just got my shipping mail. Woohoo!


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redeux wrote:
Terevalis Unctio of House Mysti wrote:
where is the pend or not to pend info?
Under My account -> Order history.

Thank you!


Niente


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the waiting hurts

Dark Archive

Hope mine ships soon!

Silver Crusade

There’s only about an hour left until the office/warehouse closes down for the weekend right?

<sweats profusely> Gonna have to wait through the weekend aren’t I?

;)


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Pathfinder Adventure, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Waiting is always the hardest part.


Joseph Davis wrote:

There’s only about an hour left until the office/warehouse closes down for the weekend right?

<sweats profusely> Gonna have to wait through the weekend aren’t I?

;)

Do we know their hours? It's about about 6PM their time now


I think it's 10 to six. Gonna be a long weekend (not in a good way T.T)


Pathfinder Roleplaying Game Superscriber

The warehouse is closed on the weekend? I thought it was just Sunday. RIP. Oh well


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

I had hoped that maybe for once I could get my subscription early, but this time looks to be the same as my past subscription shipments and I likely won't get it until the actual release date. I had hoped to be able to spend the weekend devouring the PDFs of the new books. Oh, well...


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I'm going to have a great weekend irregardless.

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