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Is anyone else getting a "Waiting for backordered product" on their Player Core 2 order or is that just me? Contact customer Service. I had that error last month and they had to fix it for my order to ship.
And so begins my watch.
Do we know how long the discount is good for? I don't getnpaid till the 6th next week.
My watch has ended, but it looks like the wrong pdf files for the Sky Kings tomb were loaded as they are like 200kb
My watch has ended as my order has shipped. May fortune favor you all today.
My Watch begins!
My watch has ended
The charge hold hit my bank! So close to the shipping, hopefully today is a good day for us all!
My watch has ended. I pray that all shall soon have access to this sacred tome.
Got my shipping notice just now. Hope everyone gets theirs soon.
Well my order shipped and Starfinder Adventure: The Liberation of Locus-1 PDF isn't in my digital content for preordering, so can that be added as well?
I sent emails last week on this but haven't heard back. On Order 3665566 my back account was charged every though I had the credit in my paizo account to pay for it, and the credit was deducted from my paizo account before my account was charged.
On order 36663298 i purchased the latest bounty but the order still shows pending and hasnt been released to my account.
This is more Drift Crisis shenanigans from GenCon isnt it
Mona has pulled out of the Glass Cannon Podcast show now, see that is an actionable respnse from a leader. I want actionable steps from leadership. I have worked in the corporate sector for almost my entire career. When allegations arise they need to be addressed. I once watched a ceo step down after buying his secretary dinner on a corporate card, as it was precieved in a certain way, so as not to mire the company in any sort of scandal. I have nothing but respect for Erik Mona in how he has handled everything. He addressed the accusations against him, and knew the problems his appearance could cause the GCP, so he removed himself for the good of the show. That is action. Jeff on the other had has done nothing to show those who are upset about these serious allegations that it is being taken seriously. No announcement of steps they will be looking to take, or even just statement that in the coming days they will look at everything that was said and start to make some sort of plan of how to address everything. Instead he pulled the worst statement anyone could have pulled as a defense. It is for that lack of leadership, that i do wsnt him to step aside if even just for a while. It's not that I want everyone or anyone to fall on a sword, but to take responsibility and action for supposed violations that took place on their watch. That's it.
Mona has pulled out of the Glass Cannon Podcast show now, see that is an actionable respnse from a leader.
Jeff with the accusations against you and other members of management for not listening to those individuals, it would be best for Paizo if you stepped down. I agree but his response is not showing that there is any plan, most posting are calling it what it is, a boilerplate response.
Not that I think it's relevant in this situation, but the idea that someone needs to resign over accusations because doubt may linger is a really bad one.Accusations that I have used offensive slurs about members of the staff are categorically FALSE. Many LGBTQIA+ members of the Paizo staff are close friends of mine, and I would never talk that way about anyone on our staff or in our community.Sir, the issue is no matter what, you are only bringing bad publicity to Paizo now. Your empty statement doesnt talk about any actionable steps you or the rest of Paizo are going to take, just what you have done, and one of the allegations is that of taking credit while pushing back on those same ideas. Even if the allegations are false, the doubt will linger in people's minds. When this happens the company needs some kind of change to restore faith. Whether that is an independent investigation of all the claims with transparent reporting of the findings, or a change in leadership that is considered problematic at this time by public perceptions. As the head of this company he is responsible for any and all actions taken durig his time as president. How he responds to situations sets the public perception of the company. The allegations leveled against him are serious ones. In cases like this a lot of management step aside so as not to bring the company down amid allegations.
Accusations that I have used offensive slurs about members of the staff are categorically FALSE. Many LGBTQIA+ members of the Paizo staff are close friends of mine, and I would never talk that way about anyone on our staff or in our community. Sir, the issue is no matter what, you are only bringing bad publicity to Paizo now. Your empty statement doesnt talk about any actionable steps you or the rest of Paizo are going to take, just what you have done, and one of the allegations is that of taking credit while pushing back on those same ideas. Even if the allegations are false, the doubt will linger in people's minds. When this happens the company needs some kind of change to restore faith. Whether that is an independent investigation of all the claims with transparent reporting of the findings, or a change in leadership that is considered problematic at this time by public perceptions.
Eric Mona has a statement as well: https://www.reddit.com/r/Pathfinder2e/comments/pp0wxf/erik_monas_statement_ on_the_occult_saint_germain/ At least Eric's addressed the actual accusations.
Jeff has posted a reply in the general forum. It is what you expect.
Jeff with the accusations against you and other members of management for not listening to those individuals, it would be best for Paizo if you stepped down, and this statement will probably not get the responses you want. Even if the allegation against you are false it brings bad attention to the company, which if you truly care about it, you dont want.
I'm hoping this will be a wake up call for addressing the apparent issues. In light of the accusations made it would be appropriate for Jeff to step down as CEO and an independent investigation into the company polices be done. Also CS should not be under any manager who was involved in this and has allegations of printing out screenshots of private conversations and undermining employee morale. Im waiting to see what if any action Pazio takes before taking any action myself.
It's a vicious cycle. Check your email for the shipped email, then check the order to see if the charge has been initiated, then your bank account to see if it's pending. When Aroden, when will it be my orders turn lol.
This is always the hardest part. Waiting for the shipment notice.
And again, as Diego reiterated: early PDFs are not a guarantee of subscribing. Is it often the case that subs get their PDF earlier than street date? Yes. Is it an actual written in benefit of the subscription? No. The benefit is the free PDF, not an early PDF._This_. I once got mine after the street date, because order somehow got left behind. Other times, it's been darn close. At the end of the day, it's _nice_ if I get it early, but the real boon is getting both the PDF and the book in one bundle. EXACTLY, I get both for one price and I can read the Pdf till the actual book arrives, regardless of when that is. Its a great perk even if it isnt early.
Yup, got mine about thirty minutes ago. Awesome, congrats. Enjoy.
So excited for this shipment.
Probably the best Customer service group I've seen in a long long time. Thank you for all you do.
I see a lot of mention of the Customer Service thread being updated for products? Which thread is that? We don't have an August thread or a Secrets of Magic thread there that I can find. One thing I do is I buy the certificates every month to add money to my Paizo account. That say I dont worry about the money coming out of my account. I put a set amount in every month, even if Im only getting one Ap book, that way I build up a little surplus, in case a time comes when I have a real emergency i can skip putting some in for a month. If that is an option you can try that.
Also did not get the PaizoCon hero point tokens in my Authorization. Definitely ordered them before they hit the back order status. Hoping we won't be told we have to wait 6 weeks or more for stock. Last time this happened that was the case. Email customer service. They moved mine to my order for me.
Got my authorization email. 11lbs of Paizo products. Missing the PaizoCon Hero Point tokens so had to email customer service to check on them.
It may take a bit longer than usual since this month is a killer month. I think I have like 9 or 10 things shipping this month. Can't wait though.
If you look at the invoice it was supposed to apply 71.30 from my store credit credit. However you all took the money from my actual bank account. Did you also deduct the 71.30 from my credit balance? Cause if so i would like that put back for June. If not then I was only charged once,but charged from the wrong payment method, and this is the second time it's happened.
So this order is for 74 and some change. You took 71 dollars in credit and then took two paymenrs from my bank account. 4 and some change for the taxes and then 70 dollars. Which means you charged me over 140 dollars for two products. Can i get this fixed asap please?
Is there any update on this? I noticed that my order says suspended, but others are saying their orders have shipped. I also noticed tye shipping is still set to the USPS option.
No i like ups so that is the right option but ive gotten 10lb boxes from you before so I want to know why 6lbs has to ship in 2 boxes so there are two shipping charges.
Order 36370354
I checked my order that is planning to be shipped in March and it shows that it is scheduled to ship in two packages with a total shipping charge of 46 dollars. Is that correct? I would think all those items would fit in one box, as I have had that many items arrive in one package before.
My order just shipped. Off to the digital downloads section I go!!
Any one got their shipping notice yet?
Every month when authorization starts , and right before shipping,I feel like that hamster from Bolt, "Let it Begin, LET IT BEGIN!!"
Can we get the back images added to the digital versions for both this and the fumble decks?
My order shows the Otari adventures shipping separately from the rest of my order. Is there a reason for that? Can it be combined so that I'm not paying shipping twice?
Haven't seen anything yet. Mine is pending only. I really can't wait till it ships so I can read the pdf of the Pathfinder Society book.
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