July 2020 New Releases and Subscription Shipping


Customer Service

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Grand Lodge

Seraphiel451 wrote:
My order is still pending two weeks after authorization. I’ve settled myself to not getting the physical books until sometime in August. I just would like the pdf, I’m running my bi-weekly game tomorrow and I’d really hoped to have it for that. Here’s hoping for those lovely weekend workers at the warehouse!

Same. My character I was making to replace the one I lost to a lot of bad saving throws vs a Cockatrice(side note we now have an epic bard statue) uses a ton of stuff from APG, Kobold, Riding drake, EZ Focus restore etc.and was hoping to get him in tomorrow.


That sounds fun.


Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
Marlin the Red wrote:
Terevalis Unctio of House Mysti wrote:
Verlaunte wrote:
aww man
I could be wrong but I do not think Paizo is open on the weekends.
There are a few people who've gotten their order shipped on saturday last week iirc

Seems like it's true today as well. I had given up all hope... but my email finally arrived just an hour ago! Downloading the files as I type this.

Good luck to everyone else still waiting. Hang in there! <3

Grand Lodge

criticalham wrote:
Marlin the Red wrote:
Terevalis Unctio of House Mysti wrote:
Verlaunte wrote:
aww man
I could be wrong but I do not think Paizo is open on the weekends.
There are a few people who've gotten their order shipped on saturday last week iirc

Seems like it's true today as well. I had given up all hope... but my email finally arrived just an hour ago! Downloading the files as I type this.

Good luck to everyone else still waiting. Hang in there! <3

Lucky! Still pending here. I got excited and checked. I think they know how many times we've refreshed and actually feed on our desperate excitement and anticipation lol


Mine is still pending.


criticalham wrote:
Marlin the Red wrote:
Terevalis Unctio of House Mysti wrote:
Verlaunte wrote:
aww man
I could be wrong but I do not think Paizo is open on the weekends.
There are a few people who've gotten their order shipped on saturday last week iirc

Seems like it's true today as well. I had given up all hope... but my email finally arrived just an hour ago! Downloading the files as I type this.

Good luck to everyone else still waiting. Hang in there! <3

Gratz


criticalham wrote:
Marlin the Red wrote:
Terevalis Unctio of House Mysti wrote:
Verlaunte wrote:
aww man
I could be wrong but I do not think Paizo is open on the weekends.
There are a few people who've gotten their order shipped on saturday last week iirc

Seems like it's true today as well. I had given up all hope... but my email finally arrived just an hour ago! Downloading the files as I type this.

Good luck to everyone else still waiting. Hang in there! <3

Congratz


Oh boy. I had set my APG to come with my humble bundle CRB and... that's now being delayed til November... Uh oh. Am I able to split these?


Pathfinder Lost Omens, Rulebook Subscriber
Grankless wrote:
Oh boy. I had set my APG to come with my humble bundle CRB and... that's now being delayed til November... Uh oh. Am I able to split these?

Something similar happened to me months back, and they were able to split my order. I'd suggest making a separate post, and hopefully they'll be able to address it fairly quickly.

This is the first time I didn't receive and authorization email, but I'm trusting that with my order showing that it's pending actually means it's pending.


Still pending. This is really becoming an ongoing issue with Paizo.

Grand Lodge

Aaron Highcolor wrote:
Still pending. This is really becoming an ongoing issue with Paizo.

Really only since covid ive noticed. With states shutting down etc. Hopefully they just give us the pdf on street so I can use it next week. Think it's too late now to hope it'll arrive for tommorow game sadly. Time to RP a ghost lol


David Rumage wrote:
Aaron Highcolor wrote:
Still pending. This is really becoming an ongoing issue with Paizo.
Really only since covid ive noticed. With states shutting down etc. Hopefully they just give us the pdf on street so I can use it next week. Think it's too late now to hope it'll arrive for tommorow game sadly. Time to RP a ghost lol

It’s been like this for awhile for me. I’ve only gotten my AP book on or before street date 2 times in the past year. Now I won’t get it until we’ll after street date (since it’s still pending and it won’t come off pending until Monday at the earliest, and since it’s cross country and tends to sit in Washington for a good 3-5 days before being sent on).

But I’ll have the APG before then because I’ll pick it up from my FLGS.


Aaron Highcolor wrote:
Still pending. This is really becoming an ongoing issue with Paizo.

Me too.


Marlin the Red wrote:
Aaron Highcolor wrote:
Still pending. This is really becoming an ongoing issue with Paizo.
Really only since covid ive noticed. With states shutting down etc. Hopefully they just give us the pdf on street so I can use it next week. Think it's too late now to hope it'll arrive for tommorow game sadly. Time to RP a ghost lol

I am sorry that happened.

Grand Lodge

Eh it happens. Does not suppress my excitement for a new product. Just have more time to develop backstory


One of the 2 additional APGs I ordered was supposed to be a birthday gift. It will not come in time. Minauture Market is becoming more and more my go to.


Marlin the Red wrote:
Eh it happens. Does not suppress my excitement for a new product. Just have more time to develop backstory

Unfortunately for some of us it happens a little too often.


Aaron Highcolor wrote:
Marlin the Red wrote:
Eh it happens. Does not suppress my excitement for a new product. Just have more time to develop backstory
Unfortunately for some of us it happens a little too often.

That happened to me with Gods and Magic, however I was able to contact CS via phone and I got the pdf. That is no longer an option.


Yes I have been an AP subscriber forever and decided to subscribe to the Core and Lost Omens lines because I was so excited for the APG and Legends, and I wanted it early..but same as y'all, still pending.

I emailed trying to cancel them because its waaay more expensive for me to get the real books than the pdfs because I get them shipped to Canada and our dollar is crap. I dont mind the PDFs, I only subscribed to the physical books to get the PDF faster lol

Ah well, covid makes things crazy!


The Painted Oryx wrote:

Yes I have been an AP subscriber forever and decided to subscribe to the Core and Lost Omens lines because I was so excited for the APG and Legends, and I wanted it early..but same as y'all, still pending.

I emailed trying to cancel them because its waaay more expensive for me to get the real books than the pdfs because I get them shipped to Canada and our dollar is crap. I dont mind the PDFs, I only subscribed to the physical books to get the PDF faster lol

Ah well, covid makes things crazy!

You might not get a response to your email for months.

Grand Lodge

Terevalis Unctio of House Mysti wrote:
The Painted Oryx wrote:

Yes I have been an AP subscriber forever and decided to subscribe to the Core and Lost Omens lines because I was so excited for the APG and Legends, and I wanted it early..but same as y'all, still pending.

I emailed trying to cancel them because its waaay more expensive for me to get the real books than the pdfs because I get them shipped to Canada and our dollar is crap. I dont mind the PDFs, I only subscribed to the physical books to get the PDF faster lol

Ah well, covid makes things crazy!

You might not get a response to your email for months.

Maybe not months. But still may be awhile. Theyve got over 1500 emails going back to June 8th as of Friday morning, and latest forum post I've seen answered is June 18th. Tho that requires your post not getting bumped since they go from bottom up on the forums


True.

Grand Lodge

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Pathfinder Adventure, Rulebook Subscriber

Man, shipping notice at 7:30 local. That’s dedication.

Silver Crusade

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For those wanting their books early, subscribing is a possible way to maybe have that occur but it has never been a guarantee nor a stated selling point.

Subscribing's boon is the free PDF (and discounts if you get enough/certain ones), I have no idea how they sort orders/preorders/subs on the packing and shipping scale but I doubt any one of those is "guaranteed" to be faster or the like.


Pathfinder Adventure, Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber

I will admit, as someone with a first name that's very, very late in the alphabet, I've been wondering if they were shipping them alphabetically by first name.

Grand Lodge

Automationeer wrote:
I will admit, as someone with a first name that's very, very late in the alphabet, I've been wondering if they were shipping them alphabetically by first name.

Nah it's randomized bc mines early in alphabet lol


wish they could give pdf to the subscribers while we have to wait for our books to begin shipping since they're backed up

Grand Lodge

That would be amazing. It could be exploited tho by ppl who only got the sub to get pdf early this time around, cancel order after download of the file so it isn't actually charged.

Though if they hold on charging you until it's actually shipped so that there's no "Well you paid for this but have no product to show for it" Technically giving pdf would be giving product at the subscription price, just digital goods waiting for phyiscal. I would opt into early payment for pdf and wait for books, I use the pdfs more anyways

Silver Crusade

Marlin the Red wrote:
Though if they hold on charging you until it's actually shipped so that there's no "Well you paid for this but have no product to show for it"

That is exactly what they do :3


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Pathfinder Maps, Pathfinder Accessories, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Yea getting the PDF early is a good thing that might happen because of the way the PDF credits when you charge your account and ship. It's certainly not something anyone is entitled to or something they advertise w the subscript.

Now if it comes to street date and my stuff hasn't shipped and i'm getting penalized for supporting paizo directly instead of my local brick and morter.. that's when i get upset.


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My understanding is that everything is "supposed" to ship by Wednesday, which means that only the pdf for subscribers will be available before the street date, which means we could have helped our local economy out by purchasing from FLGS.


I received my physical copy of Apocalypse Prophet 3 days ago...I've long given up hope of getting things by street date. But at least that shipped day 1 so I had the PDF on June 9th. This time around I have 4 subscribed products sitting in pending but to add insult to injury they shipped me a Flip mat by itself and charged me shipping instead of putting it with my monthly order...my LGS will have it on street date. So will Amazon for that matter at a 15% discount as well.


:(


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Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

Imagine how much worse things would be if we were in the middle of an unprecedented pandemic!


Imagine if they did not loose 2 days because of computer issues.


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Yeah that slowed things down quite a bit


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Well here we go! In theory, everyone here will have their PDFs in hand within 60 hours! We've made it to the final leg. :)


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Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber

Pending... Pending... Pending...

For those of us who enjoy the benefit of getting that PDF before a release day, subscribing is literally the only way for that to happen.

Is it an advertised Perk? No. Is it a guaranteed benefit? Of Course not.

But those of us who appreciate it, can and will keep saying "Man, I hope I get this as soon as possible!"

No need for over correction. It's not like we are demanding it, or asking why it isn't happening. Just acknowledging that it is definitely a fantastic perk of subscribing, one that we highly anticipate :D

Pending... Pending.... Pending....


I feel ya


Pathfinder Adventure, Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber
Marlin the Red wrote:
Automationeer wrote:
I will admit, as someone with a first name that's very, very late in the alphabet, I've been wondering if they were shipping them alphabetically by first name.
Nah it's randomized bc mines early in alphabet lol

That's reassuring, even if THIS was the only book I was really, really looking forward to.

OK, who am I kidding? We've got Ancestry Guide and (I hope) City of Lost Omens coming out next year. My subscription isn't likely going anywhere.


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Ok, now I'm just plain aggravated. I have two players that pre-ordered the books non subscription and they have the physical books, I have another player that ordered it through amazon and they got their shipping notice and to top it all off I had my last player pre-order the pdfs from another website, they just received it.

Did I mention I'm still pending?

Silver Crusade

You and other people.

Just like there was subscribers that got their PDS on the 13th.


2 people marked this as a favorite.

Yeah, I definitely don't feel aggravated myself. Just a bit more bummed every day that I'm at the back of the line. But somebody has to be! Or it wouldn't be a line.


Pending. Pending. Pending.

The Concordance

2 people marked this as a favorite.

Except, the pandemic may easily play a part. Additional guidelines and all. (Also, I, too, am pending and wishing I weren't. As I have a game tomorrow night, where my players were hoping to finally not be using the playtest. But oh well.)


Seraphiel451 wrote:

Ok, now I'm just plain aggravated. I have two players that pre-ordered the books non subscription and they have the physical books, I have another player that ordered it through amazon and they got their shipping notice and to top it all off I had my last player pre-order the pdfs from another website, they just received it.

Did I mention I'm still pending?

:(


Finally got the email for the APG but just realized my AP subscription never sent out a pending email. And it's not shipped with my APG...

Oh, boy.


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I never got an e-mail when my second (main) package shipped -- I only noticed yesterday that it had shipped when I saw the Downloads tab on the product page for one of the items due to ship and realized that it had shipped the day before.

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