March 2020 New Releases and Subscription Shipping


Customer Service

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Paizo Employee Customer Service Representative

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in March
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #153: Life’s Long Shadows (Extinction Curse 3 of 6)
•Pathfinder Maps: Flip-Tiles: Dungeon Mazes Expansion
•Pathfinder Lost Omens: —
•Pathfinder Rulebooks: —
•Pathfinder Adventures: —
•Pathfinder Accessories: Pathfinder Advanced GM Screen Moved to May 2020
•Pathfinder Pawns: Pathfinder Age of Ashes Pawn Collection
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #26: Flight of the Sleepers (The Threefold Conspiracy 2 of 6)
•Starfinder Roleplaying Game: Near Space
•Starfinder Accessories: Alien Archive 3 Pawn Collection
•Starfinder Maps: Flip-Mat: Starfinder Society Starships

•Non-subscription Paizo Products•
Pathfinder Advanced GM Screen (Portrait—Paizo.com Exclusive) Moved to May 2020
Pathfinder Flip-Mat Classics: City Market

•Subscription Product by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Product by other Publishers•
•Miniatures: —

•Authorization (Order Spawning) Date: Thursday, March 5th Friday, March 6th
•Begin Shipping Estimate: Monday, March 9th
•End Shipping Estimate: Friday, March 20th
•Street Date for Paizo Products: Wednesday, March 25th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.


Pathfinder Pathfinder Accessories, Pawns, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I notice that Adventures is blank right now. Has Dead God's Hand potentially been delayed?

Paizo Employee Customer Service Representative

Hello Mogloth,

The Dead God's hand does have the potential to be delayed, so I've listed everything else for now. We will update if anything listed above changes.


1 person marked this as a favorite.
Pathfinder Pathfinder Accessories, Pawns, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Everything for March here still looking good?

I have to say I like having 2/3 months worth of new releases and shipping threads at any one time in the CS forum.


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Is it possible that the auth charge for this month happened early? I just got an odd charge on my card that is very close to the amount of my March sub, but isn't exact. Just need to know if I should call my bank or not... Thanks in advance!


Pathfinder Battles Case Subscriber; Pathfinder Companion, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

It might have been a late re-auth charge for February. I got one of those last week.


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
David knott 242 wrote:


It might have been a late re-auth charge for February. I got one of those last week.

They're pretty different price wise. My March order is about $60 more than February.

Sovereign Court

Pathfinder Maps, Pathfinder Accessories, Pawns, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Since February shipping is still ongoing, should we expect the March dates to be bumped back?


I think the answer is yes, especially with all the issues that they've been having lately.


Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories, PF Special Edition, Starfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Authorization for March doesn't start until Thursday.


Authorization is a mostly automated system so it can be started even as they are working on the last month's shipping.

Paizo Employee Customer Service & Community Manager

5 people marked this as a favorite.

We're planning on starting the order creation process for March's physical items tomorrow, Friday, March 6th.

Silver Crusade

3 people marked this as a favorite.
Pathfinder Adventure, Adventure Path, Companion, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Just wanted to chime in that while the last couple months have been bumpy for the warehouse and orders side of things if things need to be delayed again this month due to health and safety concerns I 100% understand.

My books can wait, I rather all y'all be safe and healthy.


1 person marked this as a favorite.
Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Yup, no hurry!


1 person marked this as a favorite.
Pathfinder Battles Case Subscriber; Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Roleplaying Game Subscriber

Chances are very good things will be delayed. I'm cool with that as public safety is more important than our hobby.

Public health officials recommend King County residents to stay home

Paizo Employee Customer Service Representative

4 people marked this as a favorite.

Hey There Folks!

We have started the order generation process Keep an eye out for your confirmation email or check your order history pages to see your order spawn in. We are getting this started late in the day, so it would not be out of the ordinary for this to need to finish Monday morning. Thank you for your patience over the weekend if you are waiting for your order to spawn. Which day your order generates does not affect your priority in the shipping queue.

Silver Crusade

Pathfinder Adventure, Adventure Path, Companion, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Okies, take care please.


Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hi Paizo

I just got my spawning email and there’s some shipping weirdness. I’m only being charged $12 (less the discount)!

The shipment has been broken into three packages, but it looks like a shipping charge has only been calculated for packages one and three. Package two consists of the AA3 Pawn collection and shows as being delivered via “UPS Ground” which is probably wrong. Packages one and three are going Standard Postal delivery and have two separate charges which sum to the $12 total.

I raise it here since there’s nothing that really needs doing to the order (I seem to be getting everything I’m supposed to get) and maybe the glitch is something about the pawn collection rather than my account.

Cheers
Steve

EDIt: The PF advanced screens (both versions) didn’t spawn either (order #15870268). Is their inclusion in the list above an error, maybe? They show as being due in May on their product pages.


Pathfinder Companion, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Charter Superscriber

Hi Paizo
Something similar to Steve Geddes happens in my shipping email. I have been only charged 6,42.
I have never paid so less money.
I think it should be a mistake.

Cheers
Daniel


Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories, PF Special Edition, Starfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

My order did not spawn, nor did I get an authorization email. I conclude, tentatively, that at not quite 4 PM Seattle time today, Saturday March 7th, the authorization process is not yet complete.


1 person marked this as a favorite.
Pathfinder Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber
Ed Reppert wrote:
My order did not spawn, nor did I get an authorization email. I conclude, tentatively, that at not quite 4 PM Seattle time today, Saturday March 7th, the authorization process is not yet complete.

Same here.


Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

My order was spawned but the Advanced GM Screen is missing. The product page now says May, so has this been postponed? Or is it part of this month's product as indicated in the first post?

If not, could you please add it to my order before it ships, and while you're at it, add the portrait version as well? I tried to order it, but when I click the button to add it to my cart I get the message "Your request produced an error."

EDIT: I was now able to create an order for the Advanced GM Screen portrait version with a different browser, order 17732236. If this is part of this month's products, please move this item to my current subscription order if possible. Thanks!

Grand Lodge

Pathfinder Adventure, Adventure Path, Pawns Subscriber; Starfinder Charter Superscriber
zergtitan wrote:
Ed Reppert wrote:
My order did not spawn, nor did I get an authorization email. I conclude, tentatively, that at not quite 4 PM Seattle time today, Saturday March 7th, the authorization process is not yet complete.
Same here.

Same here


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

No order yet for me I suspect the order generating thingy wasn't able to complete it's run.


Pathfinder Pathfinder Accessories, Pawns, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Yup no order spawn email for me. I fear the gerbils fell out of the wheel over the weekend. Poor little guys.


Pathfinder Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber
zergtitan wrote:
Ed Reppert wrote:
My order did not spawn, nor did I get an authorization email. I conclude, tentatively, that at not quite 4 PM Seattle time today, Saturday March 7th, the authorization process is not yet complete.
Same here.

Just got it about 2 hrs ago. hope everyone else got theirs.


Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories, PF Special Edition, Starfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Nope.


Pathfinder Starfinder Roleplaying Game Subscriber

No order doohickey or email on Near Space (Starfinder Subscription) for me as of 0518 CDT 09MAR2020.

Heading to work shortly, will update if this changes after work.

Paizo Employee Customer Service & Community Manager

4 people marked this as a favorite.

The March order creation stopped unexpectedly over the weekend, I came in on Sunday to get it started again, but it stopped again overnight. I've restarted it this morning.

~sara


1 person marked this as a favorite.

Oh boy....another month, another snafu....


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

My order generated at some point yesterday.

Thanks, stay safe!

Paizo Employee Customer Service & Community Manager

4 people marked this as a favorite.
Aaron Highcolor wrote:
Oh boy....another month, another snafu....

The order creation stopping and starting like this is not unusual. We have enough accounts in our system that occasionally one has an issue that causes the process to hiccup. When we run it on a Thursday, it's not often a thing that folks notice. But since it stretched over the weekend, it's more noticeable.

Grand Lodge

Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path Subscriber

Hey, look at that... I've had a pending order since Friday. Are emails not going out anymore? I can't find one in any of my folders.

-Skeld

Silver Crusade

1 person marked this as a favorite.
Pathfinder Adventure, Adventure Path, Companion, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

I haven't gotten any authorization emails for months, still getting shipped and charged just fine though so I haven't paid it any mind.


1 person marked this as a favorite.
Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
Skeld wrote:

Hey, look at that... I've had a pending order since Friday. Are emails not going out anymore? I can't find one in any of my folders.

-Skeld

You're alive!!!

Dark Archive

Pathfinder Adventure Path Subscriber

Just wanting to check if shipping started yesterday?


1 person marked this as a favorite.
Sara Marie wrote:
Aaron Highcolor wrote:
Oh boy....another month, another snafu....

The order creation stopping and starting like this is not unusual. We have enough accounts in our system that occasionally one has an issue that causes the process to hiccup. When we run it on a Thursday, it's not often a thing that folks notice. But since it stretched over the weekend, it's more noticeable.

I'm only referencing the fact that there has been some kind of issue for the past 3 months. I fully expect a delay with Seattle basically being shut down right now.


Pathfinder Adventure, Adventure Path, Lost Omens, PF Special Edition, Rulebook Subscriber
Kevin Mack wrote:
Just wanting to check if shipping started yesterday?

I don't think so. If my account is anything to go by, they haven't finished authorizations yet.


Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber; Pathfinder Battles Case Subscriber

No email, but order is now pending and it even includes the items I ordered in the November sale lol

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories, PF Special Edition Subscriber; Starfinder Charter Superscriber

I got the same, no email but order is pending.

Grand Lodge

Pathfinder Adventure Path, Lost Omens, Pawns, Rulebook Subscriber

Order 18579641

I have 2 subs listed above, pending, great!

But, I'm a book behind on Lost Omens (I started with Character Guide last month).

Why isn't the Gods and Magic book in this monthly order?


Pathfinder Companion, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Same. No email but order is pending. Hoping to be earlier in the shipping queue this month as I'm still waiting for two hard copy products from last month.

Paizo Employee Customer Service & Community Manager

Order creation is still ongoing.

Paizo Employee Customer Service & Community Manager

2 people marked this as a favorite.

Just got the notification that the report has finished running. If you do not have a pending order in your order history and you were expecting one for March, please let us know.

Horizon Hunters

Sara Marie wrote:
Just got the notification that the report has finished running. If you do not have a pending order in your order history and you were expecting one for March, please let us know.

Order 17224039. From March 03 no shipment/mail/or anything. Money charge (169$) from March 03 and still no money back or shipment.


Pathfinder Starfinder Roleplaying Game Subscriber

I got the order doohickey on the website in my account info as a pending order, but no email notification for:

Order 18580384


1 person marked this as a favorite.
Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber; Pathfinder Battles Case Subscriber

Guys, no email is fine. Also good to report it. But so long as you have a pending order in your order list with the items you expect you are solid and good to go.

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