Sam Phelan's page

Thanks for letting me know! I have updated those two links, as well as updated the listed products to remove the Alien Character Deck, which was moved up to release in February.

Hello folks!

We have given the warehouse the go-ahead to start shipping. This should be underway soon!

Update
I just realized that the Starfinder Alien Character Deck was not previously added to this list of releases. It is also a release for February for the Starfinder Accessories product line. It has now been added to the product list post.

If I subscribe to the Lost Omens line after the authorization date (say on the 5th), will my order carry to next authorization date?

For example, if I were to subscribe on the 5th to the Lost Omens, starting with the Pathfinder Society Guide, and Rulebook line, would my ship with the Bestiary 3?

Humbly,
Yawar

Hello YawarFiesta,

If you subscribe to the Lost Omens or any other line after our order creation process it will behave as though placing a normal order for an available release - meaning it will either create an order to ship immediately, or it can go to the sidecart. You'll want to start the subscription, but make sure that the Ancestry Guide is put into your sidecart from checkout. Sidecarts are only generated during the order creation process. Since the next one that will be run after the one that is currently running will be the March one with the Bestiary 3 release, you'll just want to make sure that anything you order -- subscription or otherwise -- that you want to ship with Bestiary 3 must go into your sidecart.

Do make sure you wait until at least until the day after the current order generation. In some cases it takes more than a day to finish, so I'd say to play it safe aim for ordering on the 6th or after to make sure that the process has already hit your account so it won't after your orders are placed and generate your items too soon.

Hello folks!

We have begun the order generation process. Over the course of the next half-day or so, subscribers should receive their confirmation emails. Please email us or start a new thread in this forum for any questions or concerns with your order.

We have begin the order generation process. Folks may start receiving their confirmation emails. Please send an email to customer.service(at)paizo.com or start a new thread in this forum if you have any questions or concerns regarding your order.

Update!

Please note that the order creation and begin shipping dates have been changed to Tuesday, January 12th and Thursday, January 14th respectively. That additional time will give the CS, Warehouse, and Tech teams time to ensure a smooth and accurate order creation rollout!

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in March
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #165: Eyes of Empty Death (Abomination Vaults 3 of 3)
•Pathfinder Maps: Flip-Tiles: Wilderness Perils Expansion
•Pathfinder Lost Omens: —
•Pathfinder Rulebooks: Bestiary 3
•Pathfinder Special Edition Rulebooks: Bestiary 3 Special Edition Hardcover
•Pathfinder Adventures: —
•Pathfinder Accessories: Magic Armaments Deck
•Pathfinder Pawns: Agents of Edgewatch Pawn Collection
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #38: Crash & Burn (Fly Free or Die 5 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Alien Character Deck (moved to February)
•Starfinder Maps: Flip-Mat: Solar Temple

•Non-subscription Paizo Products•
• —
• —

•Subscription Products by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Products by other Publishers•
• —

•Authorization (Order Spawning) Date: Thursday, March 11th
•Begin Shipping Estimate: Monday, March 15th
•End Shipping Estimate: Friday, March 26th
•Street Date for Paizo Products: Wednesday, March 31st

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in February
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #164: Hands of the Devil (Abomination Vaults 2 of 3)
•Pathfinder Maps: —
•Pathfinder Lost Omens: Ancestry Guide
•Pathfinder Rulebooks: —
•Pathfinder Special Edition Rulebooks: —
•Pathfinder Adventures: —
•Pathfinder Accessories: —
•Pathfinder Pawns: —
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #37: The White Glove Affair (Fly Free or Die 4 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Pawns: The Devastation Ark Pawn Collection and Starfinder Alien Character Deck
•Starfinder Maps: Flip-Tiles: Alien Planet Starter Set

•Non-subscription Paizo Products•
• Flip-Mat Classics: Red Light District
• Advanced Player's Guide Pocket Edition

•Subscription Products by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Products by other Publishers•
• —

•Authorization (Order Spawning) Date: Thursday, February 4th
•Begin Shipping Estimate: Monday, February 8th
•End Shipping Estimate: Friday, February 19th
•Street Date for Paizo Products: Wednesday, February 24th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in January
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #163: Ruins of Gauntlight (Abomination Vaults 1 of 3)
•Pathfinder Maps: Flip-Mat: City Sites Multi-Pack
•Pathfinder Lost Omens: —
•Pathfinder Rulebooks: —
•Pathfinder Special Edition Rulebooks: —
•Pathfinder Adventures: —
•Pathfinder Accessories: Pathfinder Spell Cards: Advanced Player's Guide
•Pathfinder Pawns: —
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #36: Professional Courtesy (Fly Free or Die 3 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Starship Operations Manual Pawn Collection
•Starfinder Maps: Flip-Mat: Planetary Atmosphere

•Non-subscription Paizo Products•
• Pathfinder Gamemastery Guide Pocket Edition
• Pathfinder Bestiary 2 Pocket Edition

•Subscription Products by other Publishers•
•Comics: —
•Battles: Darklands Rising and Darklands Rising Premium Figure Mengkare, Great Wyrm
•Miniatures: —

•Non-subscription Products by other Publishers•
• —

•Authorization (Order Spawning) Date: Thursday, January 7th Tuesday, January 12th
•Begin Shipping Estimate: Monday, January 11th Thursday, January 14th
•End Shipping Estimate: Friday, January 22nd
•Street Date for Paizo Products: Wednesday, January 27th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

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Hello Yerdiss,

I have fixed up this issue for you. You should now find those scenarios on your account. I'm not sure what technical issue caused it originally since we are a long time past that, but so long as the scenarios are hitting your account now, it should be fixed going forward. If you have any questions or concerns, please let us know. Thank you!

Hello Odnia,

It looks like one of my coworkers already got you set up with a replacement for Extinction Curse 2 of 6. However, as part of taking a look I noticed you had some orders stuck in pending. I combined all pending items into one order and gave you a discount on shipping that would equate the discount you would have received had they all shipped separately. It appears we may need an updated payment method to get the shipped out however. I have sent you a payment failure email alert. If you need any help updating the payment method, please just let me know. Thank you!

Hiya Steve!

Thanks for the poke on this. I was rather haphazardly trying to catch up. This should be taken care of for you. If there's anything else we can help with please let us know. Thank you!

Hello Yoshua,

Katina let us know that she got back to you elsewhere, but for posterity stake the site will not display the Pathfinder Battles subscriber discount on the product pages, but will reflect this price in your cart.

Hello Aaron,

It looks like a technical issue was causing the delay with both of those books for you. I have fixed it up and sent you a confirmation email for an order that is going to ship you both books promptly. I gave you free shipping on the order for the delay! Thank you for your patience and if you have any questions or concerns, please let us know. Thank you!

Hello Alex,

I have canceled the requested order. If you have any questions or concerns, please let us know. Thank you!

Hello vagrant-poet,

I have canceled the requested subscription. You should soon receive an email confirming this change to your account. If you have any questions or concerns, please let us know. Thank you!

Hello MetalVictini,

I have canceled the requested subscription. This will also cancel the most recently generated item from the subscription. You should soon receive an email confirming this change to your account. If you have any questions or concerns, please let us know. Thank you!

Hello DeadOrc,

I have canceled the requested subscription. This will also cancel the most recently generated item for the subscription. If you have any questions or concerns, please let us know. Thank you!

Hello Haladir,

I have canceled the requested subscriptions. You should soon receive an email confirming this change to your account. If you have any questions or concerns, please let us know. Thank you!

Hello Lysanders,

I have canceled your subscriptions. This will also cancel the recently generated pending items. If you have any questions or concerns, please let us know. Thank you!

Hello th3razzer,

I have canceled all of your subscriptions. Those are totally understandable issues with the current system. I hope that the PDFs work for everything you need to keep playing and enjoying the content. If you have any questions or concerns, please let us know. Thank you!

Hello wlsmith,

I'm sorry that we didn't get to canceling this order in time for you. It looks like your order shipped and the PDF should be on your account. I took a look for an additional PDF purchase I could refund for you, but I couldn't find one. If you did purchase the PDF separately and have that order number, we'd of course help you reverse that so you don't pay for your free PDF.

If you have any additional questions or concerns, please let us know. Thank you!

Hello malnourish,

It looks like the SE rulebook got sent out before the cancelation. I hope this is okay. If not, please let us know if we can help you process a return. It certainly looks like we had a technical issue holding up the Agents of Edgewatch books. I have canceled teh two subscriptions and you will not be charged or ship the pending volumes. You should be good to get the PDFs if that is your plan now.

if you have any questions or concerns, please let us know. Thank you!

Hello Olwen,

I have canceled the Core Rulebook that did get put in your sidecart. In case you were still curious and didn't see, the shipping price looks like it would be $54.54 to ship the core rulebook. If you do want it reinstated for any reason, please let us know. Thank you!

Hello MofoMojo,

It looks like we took care of canceling this last week. If you have any further questions or concerns, please let us know. Thank you!

Hello WarlordMace,

That item has been canceled for you. Any authorizations placed on the funds should be released. If you have any questions or concerns, please let us know. Thank you!

Hello TheGMSource,

I have canceled the requested subscriptions. You should soon receive an email confirming this change to your account. If you have any questions or concerns, please let us know. Thank you!

Hello Anunnaki,

I'm sorry about that! I have canceled your subscriptions. You should soon receive an email confirming this change to your account. I noticed you still have some items pending in order 7791542. Are you still interested in receiving the remaining items, of should I cancel the remaining items as well? Please let us know! Thank you.

Hello PiP_,

It looks like we got this order canceled for you on the 6th! If you have any further questions or concerns, please let us know. Thank you!

Hello arcaneArtist,

I have canceled the requested order. You will not be charged for the physical book. You can purchase the PDF version in a new order. Thank you!

Hello Terminalmancer,

I have canceled the requested subscriptions. You should soon receive an email confirming this change to your account. If you have any questions or concerns, please let us know. Thank you!

Hello superhorse,

I have removed the requested item from your sidecart. If you have any questions or concerns, please let us know. Thank you!

Hello Creasy Bear,

I know I would personally love to have accommodations for accessibility for all players! I know many of us at Paizo have that same passion. While I personally don't have any knowledge on what this would take or an action plan to pass on, I will certainly pass on this feedback to the channels that are more effective! Thank you so much for your support and consideration for the game and its players.

Hello Mikal,

It looks like Joan got this fixed up for you but it still hasn't shipped yet. I got in contact with our warehouse so they know to prioritize it since this has been a long wait for you. It should ship very soon! Thank you!

Hello DM Swan,

Based on what I'm seeing form the shipping data, that appears to be the cheapest way we could ship that combination of items. It seems like a situation where the addition of the GM Screen in the package would have pushed the weight into a more expensive category, making it about $2 cheaper overall to ship it separately. I hope everything reached you successfully. If you have any ongoing questions or concerns, please let us know. Thank you!