Daniel Gago's page

My tier says I´m Expert and I think is an error.
I have no subscription order message for December.
I have bought Draconic Codex and pathfinder 221 in a new order, but I like them returned as a subscription.
Please check it.

Interesting twitch yesterday...

What if the mega dungeon adventure path teased is in the Starstone Cathedral?

What if it combines with Dead God´s Hand to make a complete adventure path (1-20)?

What if at the end the PCs ascend to divinity or even Aroden is alive back again?

It would be great and I can´t see a better opportunity to do an adventure or adventure path in the Starstone Cathedral.

My Watch has ended but the file for Curtain Call part 2 is not working.

Same here.

Well, release day and still no sign. I’ m disappointed… again. Another time in the last boat and it has been so for a lot of times by now.
Really, I don’ t get the point of keeping going with my subscriptions….

Still waiting.

Still waiting here, so I hope I get my shipping email today.

Fourth auth mail. Definitively, something is going wrong.

Just received my third authorization mail. It has to be a problem with the order generation. Please, check out.

It may be linked to the war to come or not between gods, but in the starfinder 2 news it is said the iconic mystic is a devout follower ot the amalgamate deity Zon-Shelyn…

My bank account was charged las tuesday but I haven’ t received any shipping email and I don’t have access to my pdf so I suppose there is a problem with my subscription shipment.

My order is still pending. It is the second month in a row that happens. Please, fix it.

Being from Spain, I have suffered thid change and I have had to pay an additional amount of 80$ in taxes in the last 4 months, so I am considering to unsubscribe.
It would be great if paizo could fix this in any way.

I received confirmation on my order shipping this morning.
Thanks for solving the problem.
Kind regards.

Hi,
My October sub is still pending.
I was charged last Friday but I haven't received any notice nor received access to my pdfs.
Can you solve the problem, please?
Thanks in advance.

Same with Safari

Still waiting here.Two months in a row in the lasts boats to ship...

Thanks a lot, Sam Phelan for your answer and your hard work in this difficult world we live in nowadays!

Still pending here. Living in Spain is nearly impossible to have it on time and it's the first time it happens with gencon products. It´s a little disappointing. Well, at least I hope to have my pdfs by 30th even if I have to wait a little for the physical books. In any case, congrats to the workshop team; it has to be difficult to work with so many shipments in coronavirus time.

Ok, Paizo. I've received my lost shipment this morning after three months and a half. Everything is ok for me. I don't need any replacement.
Thanks and sorry if I have caused any problem.

Just received my pathfinder 154. Still missing from March pathfinder 153 and Starfinder 26. Please, send only those two volumes.

Dear customer service.
I have received my may shipment including bestiary 2 but I haven't received several of my products from march and April. Pathfinder 153 and Starfinder 26 from march and pathfinder 154 from April hasn't´t arrived. Curiously I received Starfinder 27 and Near Space that were shipped in different packages.
I asked my Post Officer and he told me that, by now, those products should have returned to the origin.
Please, Paizo, can you send a replacement for these three volumes?
Also, would it be possible if the June shipment that is close to ship to be sent in the same package?
I prefer to pay more money but receive my products; When they are shipped in different packages products tend to disappear lately.
Thanks in advance.

Just received my may shipment. No sign of any of my march shipment products or pathfinder 154 from April. I will send a message to the customer service because the Spanish post service has told me today that they have no sign of those products and they should have returned to the origin by now.

Well, in the last 3 months I have received Starfinder 27 and Near Space. No sign of Starfinder 26 nor Pathfinders 153 and 154. I have tried to call Spanish postal service and they haven't even answered. And in my postal office no-one knows anything about my shipments. I am totally frustrated.

Well, I received Near Space two weeks ago here in Spain. No sign of the rest of my march products, Starfinder and pathfinder. Of course I am no worried about April shipments, but I don't know what has happened to the rest of march shipment.
Nowadays, Spain is a chaos, even if we are starting to open restrictions. The postal service gives no information about international shipping.
Maybe is time to worry about the rest of the march products?

My shipment hasn’ t arrived yet. Given the situation in my country due to Covid I am not still worried ( I live in Spain), even if one of my friends received his shipment nearly two weeks ago.I will keep you updated.Keep safe everyone!

As a customer from Spain I wish all you are well. My country is suffering heavy this pandemic. So, please, do whatever you need to preserve every Paizo worker safe and healthy. If we have to wait two weeks, no problem.

Hi Paizo
Something similar to Steve Geddes happens in my shipping email. I have been only charged 6,42.
I have never paid so less money.
I think it should be a mistake.

Cheers
Daniel

Just received my pathfinder and starfinder volumes here in Spain. Not even a sign of my Gamemastery Guide pdf or it shipping.
This is totally annoying, as in my more than 15 years as a loyal fun and customer this haven't happened.
I am very disappointed at this moment.

Hi!
I have got part of my shipment more than a week ago but my game mastery guide is still pending. I have been charged the items shipped but not pending items and this is the first time it happens in more than 10 years buying from you.
In addition, the calculation of the cost is very wrong:

Subtotal (3 items) $79.52
Shipping & Handling $34.27
Order Total $124.69.

The addition is badly calculated 79.52 + 34.27 = 113.79.?????

Can you solve this?

Still no email received

My order says it is pending but I haven't received any authorization email either

Hello Daniel,

You should be able to see the PDFs on your digital content page now.

Thanks a lot, Diego!

Hi,
this morning I tried to buy four pathfinder and Starfinder Society scenarios that I hadn't bought before available to purchase for completing my collection but I was impossible to finish the purchase. Indeed, they remain in my cart, so you can check.

Though I was impossible to finish buying them, my bank charged the money in my account.
I don´t want my money back, but I would like to get my pdfs.

Can you solve the problem, please?

I think it can have something to be with my Paizo subscription advantage.

Hello Daniel,

You should be able to see all of the PDFs on your account now.

Thanks a lot, Diego!

Hi,
I have six active subscriptions and I haven't received any complimentary pathfinder and starfinder society scenarios yet; Nothing in July nor in August and both months subscriptions shipment have been fulfilled.
Please, can you fix it?
Thanks in advance.

I want to cancel my starfinder society subscription now that Season 1 has finished.
Thanks in advance.

Thanks a lot, Sam!

Hi,
I can resume my Starfinder Society and pathfinder society subscriptions now.
Thanks in advance and happy new year!

Hi Daniel,

Thanks for letting us know! I've suspended your requested subscriptions, and you should be receiving a confirmation email for that in just a moment. Just let us know when you're ready to unsuspend them.

Thanks!
-Katina

Thanks a lot, Katina!

Hi,
I need to suspend again my pathfinder society and my star finder society subscriptions.
Thanks in advance.

Hi,
two of my December subscription products have been sent individually and the remaining two haven't been sent still. This has never happened before. I usually receive all the products in the same package or two if it is two big, but this seems to be a little weird.
Is there any problem with the order?
Thanks in advance.

Hi,
I recently changed my payment method. Yesterday, I received a message concerning my next subscription shipment and seems there is a problem with my new card. Please, can you check it and tell me what's the problem for telling my bank?
Thanks in advance.

Hi, katina,
please resume my subscriptions.
Thanks in advance

Hi,
I need to suspend temporarily my starfinder society and pathfinder society subscriptions. Only those subscriptions. I want to keep the rest of my subscriptions active.
Thanks in advance.

It is solved for me now. Thanks a lot!

I keep on having the same problem. Unable to download anything.

I use a MacBook Air and try to open the files with safari. I have checked and I'm able to download the playlets bundle in mere seconds but none of the rest of my digital content.