Question About Store Credit


Customer Service


Is there restrictions on store credit Im trying to buy a large order of things but it wont pay for everything even though I have plenty of store credit. Is there just a glitch or what is it?


So I had all kinds of problems with the store credit I had to change the shipping then it would let me use my store credit then I had to change it back so it would ship with my subscriptions. I'm not sure if it over charged me for my shipping please help.

Customer Service Ray of Funshine

Hi Joey,

I'm not sure why this was being so stubborn for you! Sorry about that!

It looks like it had things split up over shipments. I've done some extra poking and prodding. You should get a new order confirmation email. It should all be set to use the store credit.

If you see anything else that looks weird, or have questions about anything else, please let us know.

Thanks!
Sharaya


Yeah The only way I got it use store credit was by claiming i was shipping it by itself so im not sure if its a bug on your end

But thanks for getting that all fixed

Customer Service Ray of Funshine

Yeah, your order looked like the goblins were all kinds of confused. I'm made some notes and will keep any eye on things in case it's more than a one-time fluke.

Thanks!

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