Venture-Captain, Missouri—Columbia
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Let's see, the Paizo forums, Arcane Mark, the Arcane Mark Discord channel, Jason Buhlman's Twitch stream, Jason's Discord channel, the Online PFS Discord channel where devs visit from time to time, Facebook pages, and I know I'm just touching the tip here.
I think I speak with a Paizo employee at least every other day.
Synergy is the coming together of ideas to create something greater. What you describe sounds more like a splintering into warlike tribes and an utter devolution into total chaos.
The take away from this should be that Paizo has consumers that would like information that will likely affect their purchases and are having a hard time finding it.
They're getting the information. They just don't like the answers. Sound familiar?
Tonya, thank you for that very polite response. Let's hope that your post-holiday mail includes more cheerful items, like holiday cards!
Hmm
What could be more cheerful than goat guts?
Organized Play Manager
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Positive news - we have a new web content manager. This is a position that's been vacant since June when Chris Lambertz left. I've spent hours this week trying to resolve some of our outstanding issues with her. Which have results - see the novas above! Unfortunately, some of the fixes which seem easy (like the faction icons) are much more difficult. We're working on them and have exhausted the options we have. But we enlisted others to take a deeper dive and hope that we may see progress shortly.
Specific to this thread - Part of the issue with posting Additional Resources for PFS2 is that we don't have anywhere to post it that is a static place. Even blogs only stay on the main page for a few hours to a day. We are working on a permanent home for the A/R and hope to have it in place before the end of Jan. Once built, this system will allow us to update on a more frequent basis. Wireframing began this week and we plan to with us returning in the new year focused and ready to move the task over the finish line.
Tangential, but related, the org play team spent some time debating the best way to present A/R in the new edition and came up with a new plans that supports the system. Currently, the team is implementing this format on our currently completed sanctioning so that we can hang the text on the wireframe once it is ready. We also are looking at how to adjust our schedules to accommodate the more flexible system. Going forward, the org play team is building their schedule with regular time slated for the reviewing of books/prepping of text.
That is the good news. The bad news is that it is Christmas/Hanukkah/Kawanza/Solstice/New Year and we are all heading out for at least a few days of rest/recovery. So all projects will be on hold for the next two weeks as various team members are out.
Regular updates - After looking at your feedback, we decided to make a change in how we interact with our communities. As said in other posts, we tend to be communicative over a variety of platforms. So that people don't miss news, we intend to keep most of our information for blog posts. Where we do spoilers via other avenues, it will be for business decisions. In all cases, we are looking to do a "update blog" at least once a month with a bit of a status report. Going forward, if you ask questions in other venues, you will most likely get the answer of "watch the XX blog, we will include this information there". The team is compiling those lists of questions asked/subjects raised so that when we write that blog we can the communities questions. We hope this helps with both the - too many platforms and the - only blog is official concerns raised in this thread.
To everyone - I and the team want to wish you a very Merry ChrisHannKawSolsYear! Blessings to you all, and to all a good night!
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Specific to this thread - Part of the issue with posting Additional Resources for PFS2 is that we don't have anywhere to post it that is a static place. Even blogs only stay on the main page for a few hours to a day. We are working on a permanent home for the A/R and hope to have it in place before the end of Jan. Once built, this system will allow us to update on a more frequent basis. Wireframing began this week and we plan to with us returning in the new year focused and ready to move the task over the finish line.
I am confused about this... Is that what this is for?
http://www.organizedplayfoundation.org/encyclopedia/pathfinder-2-0-characte r-options/
We are working on a permanent home for the A/R and hope to have it in place before the end of Jan. Once built, this system will allow us to update on a more frequent basis. Wireframing began this week and we plan to with us returning in the new year focused and ready to move the task over the finish line.
Tangential, but related, the org play team spent some time debating the best way to present A/R in the new edition and came up with a new plans that supports the system. Currently, the team is implementing this format on our currently completed sanctioning so that we can hang the text on the wireframe once it is ready. We also are looking at how to adjust our schedules to accommodate the more flexible system. Going forward, the org play team is building their schedule with regular time slated for the reviewing of books/prepping of text.
This is encouraging. I've stepped back from PFS while waiting on the first couple Lost Omens books to be sanctioned. And since that's the only game that works with my schedule currently, that means I haven't been playing any Pathfinder. Looking forward to getting back into it.
Venture-Lieutenant, Finland—Turku
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Specific to this thread - Part of the issue with posting Additional Resources for PFS2 is that we don't have anywhere to post it that is a static place. Even blogs only stay on the main page for a few hours to a day. We are working on a permanent home for the A/R and hope to have it in place before the end of Jan. Once built, this system will allow us to update on a more frequent basis.
Like Steven Lau, I too thought that This was where the future AR updates were supposed to go - and that it was hosted on "non-paizo" page (on org. play foundation) for the specific reason that updating it would be easier than the paizo.com AR document?
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Specific to this thread - Part of the issue with posting Additional Resources for PFS2 is that we don't have anywhere to post it that is a static place. Even blogs only stay on the main page for a few hours to a day. We are working on a permanent home for the A/R and hope to have it in place before the end of Jan. Once built, this system will allow us to update on a more frequent basis.Like Steven Lau, I too thought that This was where the future AR updates were supposed to go - and that it was hosted on "non-paizo" page (on org. play foundation) for the specific reason that updating it would be easier than the paizo.com AR document?
I believe that they are talking about a different page/format to replace the current new location.
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Organized Play Manager
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I am confused about this... Is that what this is for?
http://www.organizedplayfoundation.org/encyclopedia/pathfinder-2-0-characte r-options/
Kinda, but not exactly.
One of the difficulties over the past few years has been delineating the difference between the Organized Play Foundation, which handles volunteers and has a license with Paizo, and Paizo's Organized Play, which handles Society management.
As I mentioned, we lost our web content manager in June. This threw a huge wrench into our works. We needed to get all of the Pathfinder (second edition) information into players hands for the launch and there wasn't enough time/capacity to revert to the traditional pdf method. To solve our dilemma, we located that guide on the community/volunteer website, as that was something we had capacity to do. It worked in the sort term, but is not a long term solution.
Why not? Well, that is part of the separation issue. The guides are used by the community to provide the organized play experience to the players. The content of the guide is formed by Paizo and presented to the volunteers, but the actual execution is in the hands of the community organizers. There are several layers of volunteer oversight to the program. If communities don't use the guidelines as intended, the leadership may request removal from the community. This is the layer of oversight provided by the Venture-Corps. If the community feels something about the program isn't working, they can submit requests (usually via Venture-Officer or forum post) and the team looks into what the request is and if it would aid/hinder the Org Play program.
Sanctioning Paizo published content for use by the community is a task of the Org Play team, with input from some members of the community. We have a task force of community members who read over the material and make recommendations to the Paizo team about what works well in a global organized play program and what may not work so well, but the final decisions are made by Paizo. So Paizo produces the Additional Resources documents that outline the Character Options for players.
Given the two different methodologies and procedures, keeping the additional resources as the character options part of the guide blurs the lines too much. It may turn out that the entire guide has to return to the site, but we don't want to make that huge jump yet. Instead, we keep evaluating our processes and the needs of both organizations and make changes as needed.
Our goals to have easy to access information that we can update on a regular basis remain the same. Thus, we are bringing the A/R back to paizo.com, but with new update tools and methods that have me confident we can start getting regular updates out to our players. The rest of the guide will live on the OPF website for now. If this changes, we will update everyone and try to do it as close as possible to the launch of Year 2.
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Sanctioning Paizo published content for use by the community is a task of the Org Play team, with input from some members of the community. We have a task force of community members who read over the material and make recommendations to the Paizo team about what works well in a global organized play program and what may not work so well, but the final decisions are made by Paizo. So Paizo produces the Additional Resources documents that outline the Character Options for players.
Why?
No, really. Why isn't the Organized Play Foundation making the decision on what material is legal for Organized Play?
I don't see why Paizo could not grant the right for the OPF to be the full administrator of Society Play - Guide and Additional Resources as well as volunteer personnel. Paizo would create content (scenarios) via their employees (developers). I'm not sure what Paizo is gaining by keeping the sanctioning in-house. The only thing I can think is that it is concerned about the OPF "going rogue" and departing from the play experience Paizo wants to present. But Paizo always possesses the ultimate sanction of pulling the license.
Maybe there is something legally preventing this but from what I've researched on creating a non-profit: if anything moving the sanctioning to the OPF would create an even more solid justification that the OPF is truly a separate not-for-profit entity and not merely a marketing arm of Paizo.
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Venture-Captain, Missouri—Cape Girardeau
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...answered about the difficulties the OPF/Paizo separation has created in broad strokes...
I, for one, would much prefer the pdf of the Guide revert back to being produced by Paizo. While the website is fine, it is hardly intuitive to peruse, and is significantly difficult to search through. It was a good stop-gate answer at the time, but it needs to come back to Paizo for a couple of reasons.
1) Official Production: The PFS Guide being produced by Paizo makes it feels more "official." While I appreciate the hard work that some of the VOs have put into creating a printable version, it is still rife with errors and artifacts of having been lifted from the website. These are errors that would (hopefully) not exist in an official pdf version, having gone through an extensive developer overlook before passing. Most importantly though, it lacks the style and feel of Paizo products. This has the effect of...
2) Professional Presentation: The Guide is the first look at PFS that some players get. They don't buy scenarios. If they are solely players, they have no need for the Bestiary. And with the delay of sanctioning of the Lost Omens line, they have no burning need to purchase other 2nd Edition products either. The Core Rulebook is really all they need. Again, a lot of hard work has been put into creating a printable version, but (for legal reasons) it lacks the design qualities we have grown to expect from the PFS Guides previous. Because of that, it looks... cheap (no offense meant) by comparison.
I understand that the workforce on PFS has been hit hard, and the lose of your webmaster has hurt as well. Because of this, I can see that producing a pdf wasn't as much of a priority as just getting the info out. If possible, this needs to be addressed as the team rebuilds and regrows. Having a link at the OPF website is fine (it's working for PF1 and Starfinder!), but ultimately, I'd like to see an "official" Guide... and have it hosted by Paizo once again.
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Tonya, given that it seems there will be a delay in getting a long term system set up, would you all please consider posting material that’s already been sanctioned in a more ad hoc way? A blog post isn’t a permanent location, but given the level of community frustration, it’s a mistake to make long-term perfect the enemy of short-term good.
This would have the added benefit of freeing you up from writing long posts explaining the delay to frustrated community members.
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It would save frustration on the part of Paizo's customers (and attrition as folks leave for other hobbies). Honestly, it shouldn't be hard to manage.
(1) Create the content for sanctioned material in a centralized doc
(2) Put it in a blog post
(3) Link to it somewhere more stable, like maybe the OPF site
(4) Edit the original document when new material is sanctioned
(5) Create an updated blog post
(6) Update the initial link
(7) Rinse, repeat
It's messy, and sure there may still be some complaints — we're a very vocal community — but we don't need to wait for a perfect solution for months if they have the actual content sitting there, ready to be shared with the community.
If that is difficult, then I sure hope that performance expectations for the new web developers is to create a site that doesn't require an engineer for every little thing.
Venture-Lieutenant, Maryland—Frederick
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I am confused about this... Is that what this is for?
http://www.organizedplayfoundation.org/encyclopedia/pathfinder-2-0-characte r-options/
Kinda, but not exactly.
One of the difficulties over the past few years has been delineating the difference between the Organized Play Foundation, which handles volunteers and has a license with Paizo, and Paizo's Organized Play, which handles Society management.
As I mentioned, we lost our web content manager in June. This threw a huge wrench into our works. We needed to get all of the Pathfinder (second edition) information into players hands for the launch and there wasn't enough time/capacity to revert to the traditional pdf method. To solve our dilemma, we located that guide on the community/volunteer website, as that was something we had capacity to do. It worked in the sort term, but is not a long term solution.
Why not? Well, that is part of the separation issue. The guides are used by the community to provide the organized play experience to the players. The content of the guide is formed by Paizo and presented to the volunteers, but the actual execution is in the hands of the community organizers. There are several layers of volunteer oversight to the program. If communities don't use the guidelines as intended, the leadership may request removal from the community. This is the layer of oversight provided by the Venture-Corps. If the community feels something about the program isn't working, they can submit requests (usually via Venture-Officer or forum post) and the team looks into what the request is and if it would aid/hinder the Org Play program.
Sanctioning Paizo published content for use by the community is a task of the Org Play team, with input from some members of the community. We have a task force of community members who read over the material and make recommendations to the Paizo team about what works...
Tonya, thanks for the heads up on everything. Sorry to have set off the community with a simple question.
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“These things I want you to do are super easy why won’t you do them” is a rather blatant assumption, and kinda condescending.
I want to avoid exchanging ad hominem attacks with you, Rysky. I'd be grateful if you actually engage the substance of what I'm sharing, rather than simply making scurrilous attacks.
I said it shouldn't be hard, because I've done similar things with readily available tools when responding to customer service requests — taking content that has been approved already and publishing it using readily available publishing streams, while waiting for a more ideal solution. I couldn't imagine it taking more than thirty minutes to set such a thing up and no more than ten minutes when an update is needed.
That said, I don't know how
But I concede that I don't know what kind of red tape that staff need to deal with to create such a workaround. If there are such blockers, I imagine there might be some things Paizo and volunteer stakeholders can do to better empower the team to make quick, effective decisions.
Hey, can’t we give the team a chance to return from their holiday break? Tonya has given us her roadmap for how things will get better, give her a chance, if it fails, or they go silent again, then complain.
I agree — Tonya and the team deserve a holiday break! I didn't mean to suggest otherwise. I intended my suggestion — about how to expedite publication of sanctioning decisions — for once the team returns. My apologies for not stating that more clearly.
...
I hear folks saying something to this effect: "We created a more elaborate sanctioning process after some options were sanctioned for play that were subject to abuse. Members of the community pressed for a process that more carefully tested options in the wilds of actual play." This was in response to a minority of players who abused rules loopholes to the detriment of the community.
Honestly, that was a reasonable thing to do — AND some of us are observing that we over-corrected in a way that bogged things down.
To me, that's what the current frustration boils down to: The process we adopted to ensure better balance is cumbersome, leading to a delay of months for some key materials. There's no need to blame any person for that, but also no reason to attack folks who press for a faster process.
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That said, I don't know how...
I meant to say, I don't know how Paizo's internal tools are set up. Are blog posts easy for any employee to make, like with most websites? Or is it somehow restricted to the web team? And if the official blog post tools are restricted, then are staff willing to have staff use messageboards to publish information, while a more permanent option for Additional Resources is being developed?
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To me, that's what the current frustration boils down to: The process we adopted to ensure better balance is cumbersome, leading to a delay of months for some key materials. There's no need to blame any person for that, but also no reason to attack folks who press for a faster process.
Just so that what I posted about the history of sanctioning doesn't get confused... I am not blaming the volunteers for creating the delays. I'm sure they are generally responding in the time they've been asked to respond. I meant to draw a correlation to the time when the process changed, not to lay blame on the volunteers. I don't think anyone on the Org Play team was on Paizo's staff before that change happened, so a slower process has been the normal situation for all of them since they've been employed by the company. So I'm not even trying to place blame for that happening on anyone on staff. The situation just is what it is.
I do agree that perhaps there was an overcorrection, and if allowing more options at the risk of one or two being abusable helps get things done faster, or, as I've suggested in the past, releasing everything that isn't flagged as a potential issue as soon as possible, but holding back things for later review as needed. So if something gets flagged like the original Pummeling Style as maybe being a problem, but everything else in the book looks fine, releasing the AR update for the book isn't held up due to Pummeling Style needing a closer look. If it then takes 6 months to get around to that, well at least the rest of the book could be used in the meantime.
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“These things I want you to do are super easy why won’t you do them” is a rather blatant assumption, and kinda condescending.I want to avoid exchanging ad hominem attacks with you, Rysky. I'd be grateful if you actually engage the substance of what I'm sharing, rather than simply making scurrilous attacks.
You’re the one making the claim of knowing one’s job better than they do, like:
I said it shouldn't be hard, because I've done similar things with readily available tools when responding to customer service requests — taking content that has been approved already and publishing it using readily available publishing streams, while waiting for a more ideal solution. I couldn't imagine it taking more than thirty minutes to set such a thing up and no more than ten minutes when an update is needed.
This was vague enough to encompass anything while still trying to make a claim of knowing exactly what will fix things.
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I, for one, would much prefer the pdf of the Guide revert back to being produced by Paizo. While the website is fine, it is hardly intuitive to peruse, and is significantly difficult to search through. It was a good stop-gate answer at the time, but it needs to come back to Paizo for a couple of reasons.
I remember as GenCon hit this year I was eagerly checking to see a 2e PFS pdf in my download inventory. It was the one thing I was waiting for to get back into PFS play with 2e. Once I realized it was not coming I moved on from it. I keep checking back to see if anything has changed.
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Venture-Captain, Colorado—Denver
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While I appreciate the hard work that some of the VOs have put into creating a printable version, it is still rife with errors and artifacts of having been lifted from the website. These are errors that would (hopefully) not exist in an official pdf version, having gone through an extensive developer overlook before passing.
Let me know what's broken/missing and I'll fix it. No one has submitted anything for me to fix, so I can't fix what I don't know is broken. My email is in the PDF on the very first page where it says: "If you find any errors or have suggestions, feel free to contact me at"
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Just wanted to chime in saying I appreciate that the OP team is making a greater effort to communicate about sanctioning delays and empathize with being understaffed.
I also very much agree with Saint Bernard de Clairveaux that a certain flexibility in the manner in which the sanctioning updates are made until tech issues are sorted out would have been/would be greatly appreciated by the lot of us who have been deeply disappointed by not being able to use the content we purchased in OP.
I've mentioned it before in another thread, but I stopped playing PFS when I realized I couldn't use the published material... I had my beloved character all ready to hit level 2, and with Lost Omen content I wanted to incorporate before I was locked into my choices. I don't want to play multiple characters at this point, so there wasn't really much else for me to do. I ended up skipping the gaming convention I was going to play in because of the sanctioning delays, and after weeks turned to months of delays, I ended up putting all of my PF2 books in the garage and pursued other TTRPGs.
Yet I still keep on coming back to the forums about once a month hoping that an update will be made. Hopefully this month is the month - PF2 is an amazing system, with extremely talented designers and thoughtful supporting staff, and I do hope to get back into it once this is all sorted out.
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Venture-Lieutenant, Netherlands—Leiden
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Just wanted to chime in saying I appreciate that the OP team is making a greater effort to communicate about sanctioning delays and empathize with being understaffed.
I also very much agree with Saint Bernard de Clairveaux that a certain flexibility in the manner in which the sanctioning updates are made until tech issues are sorted out would have been/would be greatly appreciated by the lot of us who have been deeply disappointed by not being able to use the content we purchased in OP.
I've mentioned it before in another thread, but I stopped playing PFS when I realized I couldn't use the published material... I had my beloved character all ready to hit level 2, and with Lost Omen content I wanted to incorporate before I was locked into my choices. I don't want to play multiple characters at this point, so there wasn't really much else for me to do. I ended up skipping the gaming convention I was going to play in because of the sanctioning delays, and after weeks turned to months of delays, I ended up putting all of my PF2 books in the garage and pursued other TTRPGs.
Yet I still keep on coming back to the forums about once a month hoping that an update will be made. Hopefully this month is the month - PF2 is an amazing system, with extremely talented designers and thoughtful supporting staff, and I do hope to get back into it once this is all sorted out.
I'm as annoyed as anyone at the slowness of this process. But have you looked at the retraining rules? It's a lot easier to pick up stuff from new books on an existing character in PFS2 than it was in PFS1 or Starfinder.
It doesn't work for everything (notably, heritages and backgrounds), but maybe it works for the specific things you most wanted to use?
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I'm as annoyed as anyone at the slowness of this process. But have you looked at the retraining rules? It's a lot easier to pick up stuff from new books on an existing character in PFS2 than it was in PFS1 or Starfinder.
It doesn't work for everything (notably, heritages and backgrounds), but maybe it works for the specific things you most wanted to use?
Unfortunately there is a Lost Omens background I want to use, but good advice nonetheless, thank you!
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Can we please have a blog or messageboard post this week that tells the community what's been sanctioned? I'm excited for the day when you're able to put the content into a more permanent Additional Resources page. In the meantime, it's really frustrating that the team insists on sticking with a posting process that's dependent on a web developer's roadmap.
There's not forgetting books are published for the general public first, and that Organized Play is an offshoot. So not everything is immediately vetteable. Delays can't be avoided in that aspect.
From what I understand, vetting for the Lost Omens sourcebook content was completed one month ago. The team is making improvements in the vetting process, but staff seem unable to use readily-available tools like the messageboards or blog to tell us what's been made legal.
Paizo's been publishing nice fiction pieces on the blog, but I'm more interested in seeing stuff that helps me actually use materials I've already purchased...
I understand: there are a lot of folks who feel fine about this and counsel patience. Lots of us have relationships with individuals on the organized play team. I don't know them, but I still greatly value the work Michael, Tonya, and the rest of the team do. I'm glad they were able to take a nice holiday break.
That said, respecting and treating staff as human doesn't mean we can't press them to act with greater urgency and cut out unnecessarily slow process.
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I speak from experience when I say that your suggestion would add time to the process and their workload.
I know that sounds wrong. It's not that the community is "fine" with the way things are. We just recognize that adding extra work isn't the solution we're after.
And so that is why we counsel patience.
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I speak from experience when I say that your suggestion would add time to the process and their workload.
Could you tell me why putting information into a messageboard or blog post adds any significant time to the process and their workload? What are the steps of the process you've previously experienced?
I ask this with an awareness that they would still need to track information for an eventual publication into a more permanent repository (using, perhaps, a Google or Word doc). And perhaps have send quick tweets / Facebook posts / Slack posts. Are there other steps that I'm not understanding — that is, once the information has been vetted?
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That's ridiculous. Content that has already been sanctioned but has not been published on line is just text, just like the fiction that serves someone's purpose. My point is, right now content that people actually want to use for gaming is for some reason waiting for a web developer.
The least bad situation is not having players stop playing this game. It is refusing to find workarounds when your company doesn't hire enough developers to publish basic information on its janky site.
But with that, I will leave you all to sink with this ship.
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Venture-Lieutenant, Massachusetts—Boston Metro
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I do agree that perhaps there was an overcorrection, and if allowing more options at the risk of one or two being abusable helps get things done faster, or, as I've suggested in the past, releasing everything that isn't flagged as a potential issue as soon as possible, but holding back things for later review as needed. So if something gets flagged like the original Pummeling Style as maybe being a problem, but everything else in the book looks fine, releasing the AR update for the book isn't held up due to Pummeling Style needing a closer look. If it then takes 6 months to get around to that, well at least the rest of the book could be used in the meantime.
You want them to speed up the process when even Organized Play has holes and gaps on regards to current play???? On top of that I'm not even entirely sure how some of the current sanctioned content works.
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Venture-Captain, Missouri—Columbia
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I'm frustrated too. I was pretty vocal about how Paizo's tech needed either a serious upgrade or a 100% complete replacement last year long before 2e came out. I thought about calling them up and offering to buy the company outright so I could run it and make all these things I wanted become reality, but when I checked my bank account I realized I couldn't buy the company and pay my rent, car payment, insurance, and a case of Peanut M&Ms.
Sorry gang! I just like Peanut M&Ms too much I suppose.
We'll get through this. It will be resolved and the things will start to work properly. I would much rather for them to get it working correctly so they don't have to go back and make a ton of changes after the fact. That would be a far bigger pain than waiting right now.
Meanwhile, keep playing what we have. Keep GMing what we have. It's still good the way it is right now. Build up the AcP so you can build the characters with all the options you want. Be sure to enter the sessions in Paizo.com so that players and GMs will get that AcP credit when it goes live. Imagine how some people will feel when it goes live and they don't have any AcP so they can purchase the stuff they want. They will have wasted time not playing and or running PFS2 while others have. I'm getting close to 400 AcP so I know I'll be buying what I want when it goes live!
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your company doesn't hire enough developers to publish basic information on its janky site.
I share this criticism, but it's like complaining at the DMV about things that go on at the state capital.
Campaign Leadership has no control over the website or Paizo's business decisions.
But with that, I will leave you all to sink with this ship.
I don't understand how this is helpful. Like, we all obviously want to play this game and use these cool resources. Campaign Leadership wants us to use them (they play characters, too).
We just recognize there are roadblocks in our way right now.
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Could you tell me why putting information into a messageboard or blog post adds any significant time to the process and their workload? What are the steps of the process you've previously experienced?
I ask this with an awareness that they would still need to track information for an eventual publication into a more permanent repository (using, perhaps, a Google or Word doc). And perhaps have send quick tweets / Facebook posts / Slack posts. Are there other steps that I'm not understanding — that is, once the information has been vetted?
There is a reason why announcements are made the way there are. It is so the everyone understands where to go to find information. If Paizo was to begin using Facebook and Twitter and Absalom Station Interweb Network to announce changes, it would be become impossible to keep the multiple outlets updated and in sync.
We have been told why it has taken longer than THEY would have liked to get these updates out. Reduction in staff because people are living their lives and take on new challenges. This resulted in the loss of a very talented Organized Play person and a key IT person. We have also been told that new talent is now onboard and working towards getting things up.
The MOST important part is to get it up right the first time. We don't need mistakes being introduced because we rushed to get it out.
Is it frustrating? Absolutely! But this process has been refined for over 10 years and it does work.
And no one is going to say your wrong for being frustrated. But a lot of us will defend those doing the work because we understand what they are working so we can play a game.