memorax wrote:And when a business screws me over, even if it's in a perfectly legal fashion, I reserve the right to be upset about and not give them my business anymore. That, even more than the letter of the law, is how you get businesses to behave well.
While I don't agree with Scott on everything. I do think unlike many posters on the boards he tends to be more rational and logical than most. Like it or not he is correct. Legally Wotc were in the right. Drivethru had no business selling the PDFs if they were not allowed. Morally not that much. Except morals don't pay the bills at the end of the day. Nor a accepted form of currency at any bank.
Business is not FAIR. That's why we have the 995 vs the 1%. Do I wish it were different yes. I don't think it's ever going to change. I would have done the same thing with the PDFs. I would have given a week at most three days. Then pulled the pdfs.
I don't disagree with any of that, Jeff, but I don't think emotional conditions like trust and betrayal enter into informed consumer behavior. I mean, you can support whoever you choose, but giving a corporation enough trust that they're even in a position where betrayal is possible is playing with fire, y'know? I'm saying all the reason you might or might not trust a human being aren't how a business functions.