January 2017 Monthly Shipping Thread


Customer Service

Paizo Employee Customer Service Representative

The following information - including dates and expected products - is what we currently estimate, and it may change.

New Physical Product Releases in January

↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.

↬If you have questions about your individual order or subscriptions, please start a new thread.

Grand Lodge

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Pathfinder Adventure, Rulebook Subscriber

Huzzah!

Silver Crusade

Since it is January, I feel obliged to insert the question about whether we will be seeing the PACG Adventure Chest. So... will we?


Pathfinder Adventure, Adventure Path, Lost Omens, PF Special Edition, Starfinder Adventure Path Subscriber
Eliandra Giltessan wrote:
Since it is January, I feel obliged to insert the question about whether we will be seeing the PACG Adventure Chest. So... will we?

Been pushed to the end of April according to Channel Fireball, which is linked from UltraPro's site, so that seems like a reliable source of info.


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Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Ah finally the Crimson Throne Legends! I can't wait.


Zaister wrote:
Ah finally the Crimson Throne Legends! I can't wait.

Oh yeah! Crept up on me.

Nice. :)


Eliandra Giltessan wrote:
Since it is January, I feel obliged to insert the question about whether we will be seeing the PACG Adventure Chest. So... will we?

what is that?


chris settlemoir wrote:
Eliandra Giltessan wrote:
Since it is January, I feel obliged to insert the question about whether we will be seeing the PACG Adventure Chest. So... will we?
what is that?

PACG Adventure Chest

It is a storage option for the Pathfinder Adventure Card Game, by Ultra Pro. It has been repeatedly delayed.

Lantern Lodge Customer Service Manager

Hawkmoon269 wrote:
chris settlemoir wrote:
Eliandra Giltessan wrote:
Since it is January, I feel obliged to insert the question about whether we will be seeing the PACG Adventure Chest. So... will we?
what is that?

PACG Adventure Chest

It is a storage option for the Pathfinder Adventure Card Game, by Ultra Pro. It has been repeatedly delayed.

No word.

Paizo Employee Customer Service Representative

Edit: We had to push the auth day back so we can make sure to iron out any wrinkles, so we are now planning to generate orders on January 6th.


Pathfinder Adventure Path, Lost Omens, Starfinder Adventure Path Subscriber

GREMLINS!!!!

Lantern Lodge Customer Service Manager

Kicking things off and letting the order creation tool run. The reason for the day delay was to roll some code that fixed a bug with store credit. If you notice any issues with your order using store credit (or other problems), please let us know immediately.

thanks
sara marie

Lantern Lodge Customer Service Manager

The order creation appears to be going just fine, albeit a little slow. I'll let y'all know when it finishes up and when its time to panic (at the rate its going, probably sometime tomorrow morning).


DON'T PANIC!

Liberty's Edge

Starfinder Superscriber

Shouldn't we always panic?

At any moment, it could turn out that we live in a metastable vacuum, and at one point nearby the vacuum could decay to the true ground state, nucleating a wave of destruction that propagates out at the speed of light, engulfing and annihilating us all.

I mean, if that's not a reason to panic, I don't know what is.


Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path, Starfinder Society Subscriber

Just make sure the US government doesn't mount any Tesla designed death rays on satellites to accidently have head-on collisions with high energy cosmic radiation bursts and we should be relatively safe from that outcome. ;-)

Order looks all fine at my end. Hopefully it'll be nearer the front than the back this month.


rknop wrote:

Shouldn't we always panic?

At any moment, it could turn out that we live in a metastable vacuum, and at one point nearby the vacuum could decay to the true ground state, nucleating a wave of destruction that propagates out at the speed of light, engulfing and annihilating us all.

I mean, if that's not a reason to panic, I don't know what is.

It sounds like you could use a drink, climb up out from in front of that bulldozer and let's head to the pub.


Pathfinder Starfinder Roleplaying Game Subscriber
Paul Ryan wrote:
Just make sure the US government doesn't mount any Tesla designed death rays on satellites to accidently have head-on collisions with high energy cosmic radiation bursts and we should be relatively safe from that outcome. ;-)

He's actually referring to false vacuum, which is a theory that some scientists have that potentially at any moment reality could make it impossible for matter to exist, a state that would propagate at the speed of light from its point of origin, and in fact it might already have happened; since we depend on the speed of light for information to reach us, we would have no way of knowing until we vanished. If you're curious, I think it's explained in a reasonably simple manner on the video: The Most Efficient Way to Destroy the Universe – False Vacuum, on the Kurzgesagt – In a Nutshell channel on YouTube.

Edit: On the other hand, though, we can't do anything about it, so I don't particularly see a point in panicking...

Edit Edit: And more on topic, my order processed, so hopefully the universe isn't destroyed before it gets here. :)

Liberty's Edge

Luthorne wrote:
we would have no way of knowing until we vanished

Technically, we would have no way of knowing *after* we vanished either, so we would have no way of knowing, period, before or after.


Pathfinder Starfinder Roleplaying Game Subscriber
Samy wrote:
Luthorne wrote:
we would have no way of knowing until we vanished
Technically, we would have no way of knowing *after* we vanished either, so we would have no way of knowing, period, before or after.

Mmm, fair point.

Liberty's Edge

Starfinder Superscriber
Ford Prefect wrote:
rknop wrote:

Shouldn't we always panic?

At any moment, it could turn out that we live in a metastable vacuum, and at one point nearby the vacuum could decay to the true ground state, nucleating a wave of destruction that propagates out at the speed of light, engulfing and annihilating us all.

I mean, if that's not a reason to panic, I don't know what is.

It sounds like you could use a drink, climb up out from in front of that bulldozer and let's head to the pub.

I can't do that. They'll knock down my house.

Lantern Lodge Customer Service Manager

I never got the email that it completed so I'm going to have to go into to find out what happened. Not sure what time I can make that happen...

Lantern Lodge Customer Service Manager

Ok, looks like it finished creating orders. If you have an issue with your order or subscription, let us know as soon as possible so we can correct it.


How do you know what shipment you will be on?since the first batch is tomorrow right


Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path, Starfinder Society Subscriber
Luthorne wrote:


He's actually referring to false vacuum,

I know, thanks. I was referring to the plot of a novel where the described circumstances (death ray plans stolen from Tesla and the hardware deployed on a military satellite) threatened to cause the false vacuum scenario to happen. Callahan's Key by Spider Robinson for anyone who likes humorous sci-fi.


chris settlemoir wrote:
How do you know what shipment you will be on?since the first batch is tomorrow right

There isn't a set order but it is rather determined by how many people have the same set of subscriptions as you do.*

The only pattern I've been able to see is if I preorder non-Paizo products and have them shipped with my subscription. I'm pretty sure that delays things in the month they ship every time I do it.

*:
I daresay it's more complicated than that, but that's a big determinant. That way the warehouse crew can process multiple, identical orders at once to speed the total process up.


so ifi have every subscription but bought something thats not a subscription ill be delayed


but all my stuff is paizo


Don't worry too much about it. If you added something to your subscription order, you are a bit more likely to have your items shipped towards the end of the shipping window (estimated to be the 20th) than if you don't, but some "pure subscription-orders" will be sent out around that time as well.

It just takes about two weeks for Paizo to ship all orders, no matter what.


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chris settlemoir wrote:
so ifi have every subscription but bought something thats not a subscription ill be delayed

Not necessarily. However, my experience is that adding non-subscription orders generally means you'll go out near the end of the queue. It's a bit hit-and-miss really.

I've found that the best strategy is to read the 'end by' date (ie 20th January) and take anything earlier than that as a blessing. That way you only ever get good news.


It's also worth remembering that as long as a package is shipped before the end of the estimated shipping window (this month, the 20th) it is not delayed but sent out perfectly on time.

Lantern Lodge Customer Service Manager

We try very hard to ensure that adding items will not delay orders leaving our warehouse because we do not want to penalize additional shopping. The warehouse usually has one team focused on large groups of orders that can be processed via assembly line tactics and another team working on orders that have subscriptions items plus other things.

Generally I find, the more a subscriber tries to game the system to ship earlier in the subscription shipping queue, the more likely they are to have that backfire. Usually it takes us between 1-2 weeks to ship out our subscriber orders.

Hope that helps,
Sara Marie


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So I guess creating some sort of Skeld Simulacrum probably wouldn't work...


Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

About a week ago, I ordered four books from a PoD publisher. Last Friday, about noon, I got one of the books in the mail. Four hours later, I got a shipping notification email. Can Paizo make that happen with my subs, please? :-)


captain yesterday wrote:
So I guess creating some sort of Skeld Simulacrum probably wouldn't work...

It worked ok for me. I feel great.....

-Skeld Simulacrum

Grand Lodge

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Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path Subscriber

Btw, I got my shipping email about 30 minutes ago. ;)

-Skeld


Looks like mines the 20th ugh :( I was hoping that it wouldn't be that far away


Pathfinder Roleplaying Game Superscriber

I switched to UPS ground this time. Instead of waiting a week from the shipping email for tracking information to even show up, it's already there, and expected delivery is the 13th - 1 week from order spawning. Much better than UPSMI (though more expensive).

Liberty's Edge

Starfinder Superscriber
Ed Reppert wrote:
About a week ago, I ordered four books from a PoD publisher. Last Friday, about noon, I got one of the books in the mail. Four hours later, I got a shipping notification email. Can Paizo make that happen with my subs, please? :-)

If you can figure out how to create a negative energy density, then it becomes possible under GR to create a warp drive. With FTL travel (as long as you're also able to boost yourself to high enough sublight speeds), you can have closed timelike curves, and at that point, yeah, you can participate in all kinds of shenanigans.

I mean, why stop at having the notification email come after you receive the item? Shouldn't you receive the item moments before you realized you wanted it?


Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Heheh. Sure!


So now that my January order is chugging merrily across the plains, do we know when February will go out. It's always nice to be able to plan ahead.

No hurry though, just curious. :-)

Lantern Lodge Customer Service Manager

Everything from January subscriptions that was ready to go out has shipped according to our systems. If your January order has not shipped, let customer service know as soon as possible.

thanks
sara marie


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Do we know when February orders start.

Very excited to see how Strange Aeons wraps up! :-)

Lantern Lodge Customer Service Manager

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I'll be getting the thread up later today. Order spawning is Thursday the 2nd.

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