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Since you removed your customer support forum I have no choice but writing this letter. First of all, i enjoy the system (Played it in Foundry) and also I apology for my not-so-perfect English as i am not a native speaker.
I went into this site to buy a bunch of manual PDF. However, the transaction is not working at all it sends me in a loop where I put my card verification code and nothing happens.
I checked the forums of course so I can already tell you that the data and the billing address are correct. I can perfectly use my Creditcard everywhere.
I am writing this message because at this point judging by the forum post I am not sure even my Email went through.
I will leave here the ticket number just in case the support ticket is the number 159618 and I can tell the site had nod registered it according to my profile even if I reiceved the automatic answer email.
I would like to buy those manuals if possible in a timely fashion otherwise I will invest such money somewhere else.
With great Regards
Not sure if this will help you or not, but I had a similar issue last year. Clearing my internet Cache fixed it for me.