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The following information, including dates and expected products, is what we currently estimate and may change.
•Paizo Subscription Products•
Pathfinder Products
•Pathfinder Adventure Path:
Pathfinder Adventure Path #187: The Seventh Arch(Gatewalkers 1 of 3)
•Pathfinder Lost Omens Special Edition:
Pathfinder Lost Omens: Ancestry Guide Special Edition
•Pathfinder Maps:
Pathfinder Flip-Mat: Alien Ruins
•Pathfinder Accessories:
Pathfinder Fists of the Ruby Phoenix Battle Cards
Starfinder Products
•Starfinder Maps:
Starfinder Flip-Mat: Basic Terrain Multi-Pack
•Non-subscription Paizo Products•
Pathfinder Adventure Path: Fists of the Ruby Phoenix
Pathfinder Adventure Path: Fists of the Ruby Phoenix Special Edition
•Subscription Products by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —
•Authorization (Order Spawning) Date: Monday, January 9th
•Begin Shipping Estimate: Wednesday, January 11th
•End Shipping Estimate: Friday, January 20th
•Street Date for Paizo Products: Wednesday, January 25th
Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please email customer
EEEEEEEEE!
So very much looking forward to Gatewalkers!
Also, hope inventory went well, and no toes were stubbed (the biggest issue we had during inventory).
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Incredibly excited for Gatewalkers; if my potential GM likes the looks of book 1, they may well run it for me!
Dot.
Ibwill be adding 2 items to my order :)
dot
Director of Customer Service
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Unfortunately, Calcryx666, your wish has not been fulfilled.
Some gremlins (don't want to always blame the goblins) in the system have decreed that we must spend the evening appeasing their appetite for attention before we may run the order creation process. We are busy doing so and hope to have every gremlin happy and satisfied by tomorrow morning. We ask that you keep a close eye on your emails tomorrow and quickly let us know if you find issues with your order so that our Customer Service team can make any adjustments before we start shipping on Wednesday.
We apologize for the delay and are working to resolve it as speedily as possible.
Thank you for your understanding!
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Okay, who fed the Mogwais after midnight? And who let them get wet?
Now I don’t wanna throw my players under the bus..but they did let a mitflit boss escape in their first adventure two weeks ago..
Mine made a deal with him, he's their patsy now, hopefully that's what customer service is doing as we speak.
I'll be real: This time, the gremlins were on my side, since I had an issue with my card Monday that took all day to finally clear up. I was sweating bullets.
Has abyone gotten a notification yet?
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WOOOO BACK TO WORK FELLAS
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we'd like to express our continued apologies to all you patient folks currently waiting for Januarys product authorization. The issues plaguing this auth are persistent but currently still being worked on. We thank you again for your patience on this manner and will continue to update this thread going forward.
Many thanks! -Austin
Authorization received. Side cart item appears to still be waiting for arrival to the warehouse, hopefully next month.
My watch begins.
Got my auth!
Now hoping that UPS-MI continues to be in a good mood and actually tracks my stuff...
My authorization email came in about an hour ago.
My Watch begins!
And now my watch begins!
Anyone gotten Gatewalkers yet?
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The CS team has given our warehouse team the green light to begin shipping subscriptions as of yesterday 1/12
If you have are having any trouble with your January subscription orders please send an email to customer service at customer.service@paizo.com so we can ensure your order processed properly!
Many Thanks!
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Hello, I sent an email a couple of days ago about this order: Re: Paizo Order # 37150342 and have yet to eceive a response.
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@Terevalis Unctio of House Mysti
I can confirm that our CSR Jackson has responded to that ticket 2 days ago on (Wed, Jan 11 2023 at 10:25 AM) please check your inbox for a response to your inquiry.
I doible checked. It is there.Eye surgery is a pain.
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I just got mine, you beautiful people!
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And now my watch has ended.
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My subscription has shipped, but my watch continues, as I have an even bigger holiday23 order pending.
Expected Delivery: next Friday. We'll see. :-)
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Looks like my watch has ended. Shipping notice received.
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Hi!
There seems to be several problems with the PDF version of The Seventh Arch (Gatewalkers volume 1), both the all-in-1-file and the 1-file-per-chapter versions:
- wrong labels for bookmarks
- 170MB (instead of the usual 20-40MB)
- images are merged with the page border decorations and cut into rectangular parts (with, sometimes, thin but visible white lines between those parts)
- the merging of the images + their being cut into small parts make it impossible to select an image and export it for use on a VTT
I hope this is just a mistake (wrong version of the file maybe) and not an intended change?
I noticed the same thing and posted on the product page!
Today, I tried to strip images out of the PDF for my VTT game, and there's absolutely something going on. Everything was chunked up.
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Hi!
There seems to be several problems with the PDF version of The Seventh Arch (Gatewalkers volume 1), both the all-in-1-file and the 1-file-per-chapter versions:
- wrong labels for bookmarks
- 170MB (instead of the usual 20-40MB)
- images are merged with the page border decorations and cut into rectangular parts (with, sometimes, thin but visible white lines between those parts)
- the merging of the images + their being cut into small parts make it impossible to select an image and export it for use on a VTTI hope this is just a mistake (wrong version of the file maybe) and not an intended change?
Should email customer support.
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Anyone else missing the PDFs for the Fist of the Ruby Phoenix Battle Cards?
Anyone else missing the PDFs for the Fist of the Ruby Phoenix Battle Cards?
Yes, but I prefer the jpg's over the PDF so I am not complaining just confirming.
I am complaining that the Abomination Battle Cards ONLY came in PDF and has not been updated to include the JPG's though.
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My watch has ended
it seem the FotRP single file is corrupted
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Still nada
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All week, the tracking data said "Friday". Until today, when it said, correctly, "delivered". :-)
Is it February yet?
it seem the FotRP single file is corrupted
Not a Paizo employee, of course, but could you elaborate? Because a few of us noticed some oddities as well, but I could at least read mine.
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Itens shipped earlier this am.
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A Happy Monday to All!
It is with great pleasure that I'd like to inform all you fine folks that our warehouse team has informed us that 99% of January subs have been shipped out! and that only a handful of stragglers are left and will shipping out by the end of today 1/23. If you have are having any trouble with your January subscription order please send an email to customer service at customer.service@paizo.com with the Header of (January Sub order) along with the associated paizo email address and order # and we can assist in getting that to you asap, Many thanks!
-Austin
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A Happy Monday to All!
It is with great pleasure that I'd like to inform all you fine folks that our warehouse team has informed us that 99% of January subs have been shipped out! and that only a handful of stragglers are left and will shipping out by the end of today 1/23. If you have are having any trouble with your January subscription order please send an email to customer service at customer.service@paizo.com with the Header of (January Sub order) along with the associated paizo email address and order # and we can assist in getting that to you asap, Many thanks!
-Austin
Hi Austin!
I submitted an email yesterday regarding my order but did not receive the automated email with a ticket number. Would it be possible for you to confirm if you received it? I'm perfectly fine waiting in line for my ticket to be resolved, but would like to confirm that I'm actually in line haha.
| 1 person marked this as a favorite. |
A Happy Monday to All!
It is with great pleasure that I'd like to inform all you fine folks that our warehouse team has informed us that 99% of January subs have been shipped out! and that only a handful of stragglers are left and will shipping out by the end of today 1/23. If you have are having any trouble with your January subscription order please send an email to customer service at customer.service@paizo.com with the Header of (January Sub order) along with the associated paizo email address and order # and we can assist in getting that to you asap, Many thanks!
-AustinHi Austin!
I submitted an email yesterday regarding my order but did not receive the automated email with a ticket number. Would it be possible for you to confirm if you received it? I'm perfectly fine waiting in line for my ticket to be resolved, but would like to confirm that I'm actually in line haha.
After a second attempt with no ticket number generated, I tried sending it from my work email and got the automated response with a ticket number. Not sure why my normal email doesn't generate a ticket, but at least I'm in line now :)