damaged item in order 4178529


Customer Service

Silver Crusade

The order just arrived today, and is great except for one thing. The Kyra mini from Pathfinder Battles: Iconics #2 is not attached to its base. I did not notice this until I was removing the minis from their box. It looks like adhesive was just not applied to this mini. Is there a way you guys could send a replacement for just the one mini?

Thanks.

Customer Service Representative

Hello Redelia,

I'm sorry to hear you received a broken miniature! I have set up a replacement for you which should be on its way soon. If you are able will you send us a picture of the broken miniature? You can send it to customer.service@paizo.com.

Silver Crusade

Wow, you guys are quick and good! Thanks for taking care of this. I will certainly get a picture emailed in the next day or so.

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