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Hello Dungeon!
I recently renewed my subscription and have experienced an error. My 'old' last issue was listed on the website as #137. I added 12 issues, but now my 'new' subscription last issue is listed as #148. And today I received my second copy of issue #136 in the mail. As much as I like the mag, I'd rather have one #149 than 2 #136.
I left the second copy in the plastic. Do you need it back?
Thanks,
Luke Potter
(subscription is under Pam Potter - gift from my wife).
Chief Technical Officer
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We're a bit puzzled by your circumstances at the moment—while we've seen similar problems in the past, we've never seen this particular problem before, and it just plain shouldn't happen—but we're looking into it, and will fix it promptly.
Don't worry about the duplicate issue—share it with a friend with our compliments. We'll ensure that your subscription is extended.
-Vic.
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