Is anyone else getting a "Waiting for backordered product" on their Player Core 2 order or is that just me? Contact customer Service. I had that error last month and they had to fix it for my order to ship.
My watch has ended, but it looks like the wrong pdf files for the Sky Kings tomb were loaded as they are like 200kb
My watch has ended as my order has shipped. May fortune favor you all today.
My watch has ended
My watch has ended. I pray that all shall soon have access to this sacred tome.
Got my shipping notice just now. Hope everyone gets theirs soon.
Mona has pulled out of the Glass Cannon Podcast show now, see that is an actionable respnse from a leader. I want actionable steps from leadership. I have worked in the corporate sector for almost my entire career. When allegations arise they need to be addressed. I once watched a ceo step down after buying his secretary dinner on a corporate card, as it was precieved in a certain way, so as not to mire the company in any sort of scandal. I have nothing but respect for Erik Mona in how he has handled everything. He addressed the accusations against him, and knew the problems his appearance could cause the GCP, so he removed himself for the good of the show. That is action. Jeff on the other had has done nothing to show those who are upset about these serious allegations that it is being taken seriously. No announcement of steps they will be looking to take, or even just statement that in the coming days they will look at everything that was said and start to make some sort of plan of how to address everything. Instead he pulled the worst statement anyone could have pulled as a defense. It is for that lack of leadership, that i do wsnt him to step aside if even just for a while. It's not that I want everyone or anyone to fall on a sword, but to take responsibility and action for supposed violations that took place on their watch. That's it.
Mona has pulled out of the Glass Cannon Podcast show now, see that is an actionable respnse from a leader.
Jeff with the accusations against you and other members of management for not listening to those individuals, it would be best for Paizo if you stepped down. I agree but his response is not showing that there is any plan, most posting are calling it what it is, a boilerplate response.
Not that I think it's relevant in this situation, but the idea that someone needs to resign over accusations because doubt may linger is a really bad one.Accusations that I have used offensive slurs about members of the staff are categorically FALSE. Many LGBTQIA+ members of the Paizo staff are close friends of mine, and I would never talk that way about anyone on our staff or in our community.Sir, the issue is no matter what, you are only bringing bad publicity to Paizo now. Your empty statement doesnt talk about any actionable steps you or the rest of Paizo are going to take, just what you have done, and one of the allegations is that of taking credit while pushing back on those same ideas. Even if the allegations are false, the doubt will linger in people's minds. When this happens the company needs some kind of change to restore faith. Whether that is an independent investigation of all the claims with transparent reporting of the findings, or a change in leadership that is considered problematic at this time by public perceptions. As the head of this company he is responsible for any and all actions taken durig his time as president. How he responds to situations sets the public perception of the company. The allegations leveled against him are serious ones. In cases like this a lot of management step aside so as not to bring the company down amid allegations.
Accusations that I have used offensive slurs about members of the staff are categorically FALSE. Many LGBTQIA+ members of the Paizo staff are close friends of mine, and I would never talk that way about anyone on our staff or in our community. Sir, the issue is no matter what, you are only bringing bad publicity to Paizo now. Your empty statement doesnt talk about any actionable steps you or the rest of Paizo are going to take, just what you have done, and one of the allegations is that of taking credit while pushing back on those same ideas. Even if the allegations are false, the doubt will linger in people's minds. When this happens the company needs some kind of change to restore faith. Whether that is an independent investigation of all the claims with transparent reporting of the findings, or a change in leadership that is considered problematic at this time by public perceptions.
Eric Mona has a statement as well: https://www.reddit.com/r/Pathfinder2e/comments/pp0wxf/erik_monas_statement_ on_the_occult_saint_germain/ At least Eric's addressed the actual accusations.
Jeff has posted a reply in the general forum. It is what you expect.
Jeff with the accusations against you and other members of management for not listening to those individuals, it would be best for Paizo if you stepped down, and this statement will probably not get the responses you want. Even if the allegation against you are false it brings bad attention to the company, which if you truly care about it, you dont want.
I'm hoping this will be a wake up call for addressing the apparent issues. In light of the accusations made it would be appropriate for Jeff to step down as CEO and an independent investigation into the company polices be done. Also CS should not be under any manager who was involved in this and has allegations of printing out screenshots of private conversations and undermining employee morale. Im waiting to see what if any action Pazio takes before taking any action myself.
This is always the hardest part. Waiting for the shipment notice.
And again, as Diego reiterated: early PDFs are not a guarantee of subscribing. Is it often the case that subs get their PDF earlier than street date? Yes. Is it an actual written in benefit of the subscription? No. The benefit is the free PDF, not an early PDF._This_. I once got mine after the street date, because order somehow got left behind. Other times, it's been darn close. At the end of the day, it's _nice_ if I get it early, but the real boon is getting both the PDF and the book in one bundle. EXACTLY, I get both for one price and I can read the Pdf till the actual book arrives, regardless of when that is. Its a great perk even if it isnt early.
Probably the best Customer service group I've seen in a long long time. Thank you for all you do.
I see a lot of mention of the Customer Service thread being updated for products? Which thread is that? We don't have an August thread or a Secrets of Magic thread there that I can find. One thing I do is I buy the certificates every month to add money to my Paizo account. That say I dont worry about the money coming out of my account. I put a set amount in every month, even if Im only getting one Ap book, that way I build up a little surplus, in case a time comes when I have a real emergency i can skip putting some in for a month. If that is an option you can try that.
Every month when authorization starts , and right before shipping,I feel like that hamster from Bolt, "Let it Begin, LET IT BEGIN!!"
Can we get the back images added to the digital versions for both this and the fumble decks?
Is there anything for the core ancestries? I'm wondering in particular about higher-level ancestry feats. Thanks. Yes there are new feats for the core ancestries.
My books won't actually get to me till next Friday. That said I'm excited for you all to finally get access to the APG. Also for those getting Omens...OMG so much stuff to digest. I dont post this to tease, but to promise it is worth the wait you are going through right now.
Im hoping mine will ship before the weekend, but if not I'll be ok. I took the week of GenCon off and if I get them that week I can just spend the days reading everything.
I so want to be one of those orders that ship today. I'm so excited for this month's books
Bounties are replacing quests.
Everytime you post on this you are resetting your place in the queue in getting answered and your problem fixed. Today they just started responding to posts from June 9th. Right now your thread shows today's date in regards to being answered. And as far as emails, the last time they updated the thread for that they had kver 1000 emails, and were backed up to May 19th.
I would believe part of the problem is people also double reporting issues to both the forum and email. This causes CS to check if something has already been resolved, slowing them even further in their efforts.
This is awesome
Joan you all take your time and be safe.
I called in and they fixed my Pending Suspended. I told the customer service agent that there were a few people in this thread, so they are going to check it out, and hipefully get everyone sorted. My order should ship today they said.
I second all this Sara Marie. I just get super excited about all that new material that you all are putting out. Tell the warehouse workers thanks for all they do, and thank you customer service people for doing all you do.
Can’t really ship anything if the post office is closed. Ups is open so they could ship some if the warehouse is open.
Going to say just call when they open cause i think there may be a 2 week response time right now on posts.
Sweet then I'll just continue to stock my account each month and use it to pay for my subscriptions. Thanks everyone for the answers.
Joan, you take care of yourself and stay safe.
this is the worst part of subscriptions...the waiting lol. I can't wait for the ship so I can download the PDFs and start diving into the material. I've never gotten an authorization email in the entire time I've ha da sub for the second edition ( roughly 5 months). I usually just find out when the order pops up in my order history as preparing to ship. |
