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![]() I need order 4757631 finalized . My card on file is correct but I can’t seem to make it work but partially online. Try to make the transaction w/ the card on file and figure out why your system is only doing partial authorizations. Items in this order we from 2 previous orders were payment didn’t authorize. But instead of my account showing those orders so I can fix the issue, you’re no screwed-up system dumped threaders and just threw everything into the side cart. This happened last over a month ago too and when I got the issue fixed, you charged me more than the previous order. I don’t know what you did to break this system but it started when you completed changed your whole website and made everything non-operator friendly. Your current website really is difficult to navigate and you are alienating your entire customer base w/ something so non user-friendly. ![]()
![]() I received an email saying there wasn't a payment method available for this order. 1. I have confirmed that I have a payment method present on my account ... which was there when you sent the email. 2. This order isn't listed on my account page. 3. 3 items in this order are free and should, at least, been resolved regardless of this transaction. Please correct and finish this order. ![]()
![]() I see someone at Paizo didn't appreciate my comment about shipping since I received my order in a damaged box which the Post Office stamped 'RECEIVED IN DAMAGED CONDITION'. This means one of you Goblins thinks it's funny to throw around someone's package. Don't even try to give any kind of apology because I won't accept such a pitiful excuse for your crap. It was so damaged that it slightly damaged each of the internal packages but most everything was ok -- except for the comic books, which have dinged up corners. You will come recover these and reissue them properly and immediately! ![]()
![]() Today I was surprised to revived 2 packages from Paizo ... I didn't think there was a hardbound this month.. The 2nd package was labeled w/ my name and address but the invoice inside is for someone else -- Order# 3433390. When I get a chance I will try to send it back to you .... Do you have a specific thing you want me to do before I do? I have the name address for the customer if you just want me to forward it directly the them. MC1 Donald P. rule, USN(FR) ![]()
![]() I originally sent an e-mail on June 17 inquiring about my Pathfinder Online Physical Rewards. You sent Order #3159655 with all the physical rewards except the Emerald Spire RPG. Your most recent e-mail was July 7. I am a Hellknights Most Wanted AddOn pledge that was also made within the required time on the Pledge Manager. I also rec'd an e-mail from GoblinWorks acknowledging that something strange is afoot. Please send me an update on this issue as it has been almost 2 months since Paizo Customer Service acknowledge that it was being investigated. Thank you in advance for all of your assistance. MC1 Donald P. Rule, USN(FR)
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![]() As with all MMOs, guild forums and websites are an important way for members of a guild can communicate and coordinate their efforts. I believe that a great MMO would create its own place to build their forums / websites within their own community / forums. And if Goblinworks and/or Paizo starts work early while Pathfinder Online is in Development then more guilds would be encouraged to set up shop right here instead of some 3rd party forum site. I really would encourage doing this now so that we KS Guild backers can start setting up shop now and begin to build our communities now so we can have a better start when the game launches. |