Kickstarter Physical Rewards


Customer Service

Lantern Lodge

Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

I originally sent an e-mail on June 17 inquiring about my Pathfinder Online Physical Rewards. You sent Order #3159655 with all the physical rewards except the Emerald Spire RPG. Your most recent e-mail was July 7.

I am a Hellknights Most Wanted AddOn pledge that was also made within the required time on the Pledge Manager.

I also rec'd an e-mail from GoblinWorks acknowledging that something strange is afoot.

Please send me an update on this issue as it has been almost 2 months since Paizo Customer Service acknowledge that it was being investigated.

Thank you in advance for all of your assistance.

MC1 Donald P. Rule, USN(FR)
Cmdr., VFW MI District 9
Cmdr., VFW 5065 (Sheridan MI)
1st Vice Cmdr., American Legion 101 (Greenville MI)
Authorized Agent, MI Veterans Trust Fund (Montcalm County)

Customer Service Ray of Funshine

Hi Donald,

I'm very sorry that we haven't responded your email yet! Our inbox has been crazy for most of the summer, and it looks like your email got buried. I'm double checking everything, but it looks like it may take me a bit to untangle all the webs. I'll update you as soon as I have more information.

Thanks!
Sharaya

Customer Service Ray of Funshine

I've sent you an email with some more information.

Lantern Lodge

Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber
Sharaya wrote:
I've sent you an email with some more information.

Thank you for all of your help.

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