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Hi guys!
I’m handling the reporting for our second edition events that ran at GenCon this year. My goal is to have all the reporting done by Saturday 8/24/2019 in the afternoon (EST for my time zone). I have some other volunteers assisting me this Friday evening and the bulk of the work will be completed then.
If you’re aware of any reporting errors, please send an email to GenConLeads@gmail.com with “Reporting Error (system) (scenario name)” in the subject line. If you’re the GM please include a photo of your reporting sheet, corrections will happen MUCH FASTER when you do that. Better yet, if it has been reported and you see an error, include the session number in your email and I’ll be able to locate and address your error that much faster.
If you have questions, send an email to the address above. :) I’ll get that faster than I’ll see a forum post.
Your patience is appreciated! I just wanted to make sure I was open with a time line for expectations now that reporting has finally gone live on the site.

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Wow! that's a much more aggressive schedule that I was expecting. And a huge thank you for both being so aggressive and being so communicative about the process!

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The Ghost of Balin Moonsong wrote:Submitted a missing SFS slot via email, as requested.Addressing that for you right now.
All SFS and PFS1 events should have been reported, so if any of those are missing please follow the directions above and submit them to me! :)
Thanks so much!

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I've just sent an email about a missing SFS session. Thanks team! Appreciate your hard work - I can't even imagine what reporting the hundreds of GenCon sessions must be like..!
Can I suggest cross-posting this to the Starfinder Society org play forums, too? There may be other GMs mostly focusing on Starfinder with reporting issues that may skip over this forum (like I did - I just happened to stumbled onto this link from a post in the GenCon Slack :) )

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The Ghost of Balin Moonsong wrote:Submitted a missing SFS slot via email, as requested.Addressing that for you right now.
All SFS and PFS1 events should have been reported, so if any of those are missing please follow the directions above and submit them to me! :)
Email sent! Thank you for your hard work!

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Xathos are you also missing 1-01's? wondering if a stack of those got misplaced. (My missing six are across all four days, so unless they sorted by scenario number if seems like a odd situation to be in otherwise)

rooneg |

Most of mine are there just fine, but it looks like I'm missing a couple of tables I played in (one of which is one of NielsenE's) and one that I GMed. I also think people were a bit overzealous with the "adding in the -2001 for the character" part of things, because I got multiple copies of 1-03 that I GMed assigned to my -2001 character even though I'd left the character number off all but the first table of that module that I GMed. Email sent with details and photos of the docs.

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Xathos are you also missing 1-01's? wondering if a stack of those got misplaced. (My missing six are across all four days, so unless they sorted by scenario number if seems like a odd situation to be in otherwise)
Hmm. All my 1-01 GMed games are missing (Th, F, Sat). Will prepare an e-mail.

rooneg |

Most of mine are there just fine, but it looks like I'm missing a couple of tables I played in (one of which is one of NielsenE's) and one that I GMed. I also think people were a bit overzealous with the "adding in the -2001 for the character" part of things, because I got multiple copies of 1-03 that I GMed assigned to my -2001 character even though I'd left the character number off all but the first table of that module that I GMed. Email sent with details and photos of the docs.
For what it’s worth all of my issues were quickly resolved, everything looks great now.

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All mine have been fixed too. It sounds like rather than missing sheets it was the 'Save and new Session' not actually saving. (I was seeing that bug when reporting local events, but sorta just chalked it up to 'eh that was odd' and tried again. But when you're bulk entering 300 tables I can understand not double-checking that it saved each one when it said it did.) I'm always pressing just the normal 'Save' button now, and if it doesn't look right after, re-entering it before moving on.

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Xathos are you also missing 1-01's? wondering if a stack of those got misplaced. (My missing six are across all four days, so unless they sorted by scenario number if seems like a odd situation to be in otherwise)
Yes, all of mine are 1-01. I just sent the e-mail with six images of sheets. I seem to be missing one image so let's see if it's still a problem after these get sorted. I may have accidentally deleted a file.
Could be part of that same problem you had.

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I found a few sheets that got mixed in with some PF1 reporting sheets somehow, but they're all slot 2 sheets (so Thursday afternoon).
Those will be logged by Tuesday night this week.
I have noticed that the website seems to be eating some of the reports when they're submitted *without* giving any kind of error code, so there's no way for me to know when it happens. I've gone through the e-mails I had received up to Sunday, August 25th 11:16PM EST.
If you're missing a PF2 scenario from slot 2 of the con and that's the only thing you're missing, hold off until Wednesday evening if you can. :)
If you're missing something outside that time slot, I either don't have the reporting paper for it or the website ate it, so continue to send e-mails for those and I'll do my best to keep up with them and correct them.
Thanks for your patience!

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I found a few sheets that got mixed in with some PF1 reporting sheets somehow, but they're all slot 2 sheets (so Thursday afternoon).
Those will be logged by Tuesday night this week.
I have noticed that the website seems to be eating some of the reports when they're submitted *without* giving any kind of error code, so there's no way for me to know when it happens. I've gone through the e-mails I had received up to Sunday, August 25th 11:16PM EST.
If you're missing a PF2 scenario from slot 2 of the con and that's the only thing you're missing, hold off until Wednesday evening if you can. :)
If you're missing something outside that time slot, I either don't have the reporting paper for it or the website ate it, so continue to send e-mails for those and I'll do my best to keep up with them and correct them.
Thanks for your patience!
I'm missing one from the slot 2 on Thursday and I don't have a pic of it that I can find as of yet. You got the others taken care of easily with the pictures. I'm going to write that on my hand with a Sharpie next year. Despite that, reporting is going fast, so thanks. The website issues are out of your control and I understand that.

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@Heather,
I have a strange issue with the reporting of my SFS 2-00 Fate of the Scoured God run. Somehow, it seems like it was reported twice (Event 2694469 sessions 94 and 128). I get the following message but cannot see the duplicated session: "Player has already run scenario at session # 94 of event # 2694469 Gencon Organized Play- Starfinder Society on August 2, 2019."
I reported this to you via email and to the "Website Feedback" forum at https://paizo.com/threads/rzs42qg5?Strange-Issues-with-missing-sessions-201 90826#1 and I wanted to let you know about it.
Thanks,
Glen

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ACP is not something I can report, that’s a website issue I cannot address for you. I have no ability to enter ACP, that is tracked by the site itself. Please don’t send me emails about ACP because it’s not something I can address, unfortunately, and it slows me down sorting through reporting errors.
Also, to be clear, I am ONLY addressing reporting errors for GenCon 2019. Anything from previous years needs to be addressed with your local captain, I do not have that paperwork or access to those events, so I can’t help you with them. I’m sorry, but it’s simply not something I can fix for you.
Regarding PF2 sessions outside Thursday morning/afternoon, it’s literally the site not saving them when they’re submitted. All reporting sheets are tagged with color coded highlighters for anything we have reported post GenCon. So outside of the instances where it’s been a sheet that simply wasn’t in my paperwork (and thank you for sending photos then as that’s the only way I have to document it), it’s seemed to be a bug where “save and go to new session” is not reliably logging the data, but also isn’t kicking back any kind of error for me to realize it’s happened.
I’m working through the emails I have now and appreciate your patience.

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Have you considered hitting the [Save] button first, making sure a session is created and assigned, and then clicking the [Save and go to New Session] button? It is a little more work, but you can know what session is assigned and if it saved correctly.
I haven’t tried that, but I’ll use it this evening and see if it works. I’ve been saving and exiting at this point because that seems to work at least. When I first started logging the reports it started all the session numbers in negatives, which I’ve never seen before, and I could not edit anything under those for the first day.
I know another volunteer is getting an error code about a session he’s not even reported under, so it’s been interesting to say the least.
I’m going to do my best and just try to make sure folks are at least getting their table credit where I can.

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I’ve been saving and exiting at this point because that seems to work at least. When I first started logging the reports it started all the session numbers in negatives, which I’ve never seen before, and I could not edit anything under those for the first day.
I know another volunteer is getting an error code about a session he’s not even reported under, so it’s been interesting to say the least.
I’m going to do my best and just try to make sure folks are at least getting their table credit where I can.
We thank you for your hard work!
Also, that is really messed up... negative session numbers... was it at least counting up? (( -128, -127, etc?))

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No, it started at -103 or something like that, then it counted down and went back into positive numbers, lol.
It it started at something like -103, and then kept going up (-102, -101, etc) that would make a twisted sort of sense, as if you had submitted so many sessions that you exceeded the integer maximum in the database... but counting down (-104, -105, etc) and then going positive... that is just strange.

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First off, KUDOS to Heather and the reporting team! The timelines, responsiveness, and reporting in general is head and shoulders above the last two years! I am happy to say that all my tables that I GM'd are entered and showing correct in the system
However, I am missing two games I played in and if they weren't 2nd Ed and worth ACPs I wouldn't bother.
I am missing my Thursday morning PFS2 1-01 Absalom Initiation, and Sunday mornings PFS2 1-03 Escaping the Grave. When I get home tonight I will send an email with the GM's name and # to hopefully help you find the sheets.
Thanks again for your hard work and responsiveness.

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First off, KUDOS to Heather and the reporting team! The timelines, responsiveness, and reporting in general is head and shoulders above the last two years! I am happy to say that all my tables that I GM'd are entered and showing correct in the system
However, I am missing two games I played in and if they weren't 2nd Ed and worth ACPs I wouldn't bother.
I am missing my Thursday morning PFS2 1-01 Absalom Initiation, and Sunday mornings PFS2 1-03 Escaping the Grave. When I get home tonight I will send an email with the GM's name and # to hopefully help you find the sheets.
Thanks again for your hard work and responsiveness.
We just submitted a round of updates and corrections based on other emails that we had received, so there’s a chance that the missing session for 1-03 was submitted. I’m following up on the early Thursday morning sessions that were missed as soon as I get home which should then be done tonight before 11 PM.
It definitely helps me if you are submitting a missing report based on being a player if you give me the GM’s ID number so that I can try to find the sheet and make sure that everyone is getting credit. :)
Also, thanks for the tip about the save button giving me a session number before I close it out, I think that something I’m going to implement next year with all of our volunteers to help make it easier to track down information.

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When I report a con, I try and have them assign a session number to each reporting sheet before they are turned in, that way the GM (and possibly the players) can know what session number to expect from the get go. Admittedly, this is at some smaller cons, but it has helped me a great deal to make sure everything gets reported properly, if I know the session numbers before hand.

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Just as a head's up... my Friday session of 2E actually happened on Thursday afternoon. I do not know if that is related to the reporting issues, but my friday morning session is still missing and I'm having a hard time finding the picture I took.OrgPlay #145296
Look for session 407 under your reporting. I believe I logged that one in the last few hours. Hopefully it’s what you were missing. I remember specifically seeing your alias pop up in my list of reports this morning between 7am-8am EST.

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Just FYI, only counting tables that have actively stuck in the reporting system, we’re cresting 516 tables for just PF2. That was me and 2 other people. So we definitely appreciate your patience as we have day jobs and families. :)
At this point, other than some PSA quests, anything missing is either a sheet I just don’t have for some reason or it was eaten by the site when we tried to log it. I am expecting to go through and attempt to further organize all the reporting sheets this week and will be scanning for anything out of place when I do that.
So if stuff is still missing currently, definitely send an email with as much information as you can (GenConLeads@gmail.com, subject heading “Reporting Error: system, scenario name”). GM information helps me more than players as it is easier to look for GM ID #s at the top of a sheet than it is to scan all 6 sign in spots for a player ID. When you’re reporting something to me as a player (and thus you likely don’t have a photo of the sign in sheet), it’ll take me longer to follow up on just because I have to physically be home to go through paperwork. So please don’t feel like I’ve forgotten you, I haven’t. I know you want your credits and I absolutely want you to have them too, because that’s a fair expectation. :)
Thanks guys. Big shout out to Clyde and Katie of the Queen City Lodge for helping with this monumental task, too.