Customer Service Manager
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To accommodate U.S. fall and winter postal holidays, the September, October, November and December new release schedules have shifted slightly from our standard shipping cycle dates.
The following information, including dates and expected products, is what we currently estimate and may change.
•Paizo Subscription Products•
Pathfinder Products
•Pathfinder Adventure Path: #124: City in the Deep (Ruins of Azlant 4 of 6)
•Pathfinder Campaign Setting: —
•Pathfinder Player Companion: People of the Wastes
•Pathfinder Maps: Flip-Mat: Sunken City
•Pathfinder Maps: Map Pack: —
•Pathfinder Roleplaying Game: Ultimate Wilderness
•Pathfinder Modules: —
•Pathfinder Pawns: Ironfang Invasion Pawn Collection
•Adventure Card Game: —
•Adventure Card Game Class Decks: Hell's Vengeance Character Deck 2
Starfinder Products
•Starfinder Adventure Path: —
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Alien Archive Pawn Box
•Starfinder Maps: Flip-Mat: —
•Subscription Product by other Publishers•
Comics: —
Battles Miniatures: Maze of Death if you had Hold for Monthly shipment set
Legends: —
•Authorization (Order Spawning) Date: Thursday, October 26th
•Begin Shipping Estimate: Monday, October, 30th
•End Shipping Estimate: Friday, November 15th
•Street Date for Paizo Products: November 15th
Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.
This is the one I'm waiting for. Since I'm impatient, I'll naturally assume the lack of dates means IT WILL NEVER BE SHIPPED! Arrgh! j/k
Authorizations start on October 26th with shipping beginning the following Monday.
This is the one I'm waiting for. Since I'm impatient, I'll naturally assume the lack of dates means IT WILL NEVER BE SHIPPED! Arrgh! j/k
You drew the wrong conclusion. The version of the top posting with no dates also had no products. That tells us that they will never ship nothing, or in other words that they will always ship something each month. ;)
Dude, did you not see the j/k?
Did you not see his winky smile, signifying he was merely building on your joke. ;)
So looks like we get a nice Halloween treat this year. ;)
Considering Alien Archives is travelling across the plains to my house, anything other than that will be a happy and bonus. :-)
I don't know. It was pretty serious for a simple winky override. Maybe if there was a /sarc tag or something.
This thread doesn't seem to be stickied. Flagged this post to draw attention to that fact.
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Thanks for the heads up. It should be stickied now.
Bummer. No traps and treasures again.
I know. I'm a sad panda. I don't really need it till we start back up with our APs, so I guess I'll find a way to push on.
If we have Starfinder AP #1 back-ordered would it show up in this list? Was really hoping to see it in the November releases.
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Customer Service Manager
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If we have Starfinder AP #1 back-ordered would it show up in this list? Was really hoping to see it in the November releases.
I don't have a confirmed date on when those hit the warehouse dock so I am not sure if it will be in this shipment or not. As soon as I do find out either way, I will post in this thread, but it could come down to the very last minute on whether they make it to our dock on time to be included.
So I know this includes my alien archive pawn box plus I think one of the flip mats, but fingers crossed my backordered stuff makes it in too!
You mean I could be getting my PDFs (Ultimate Wilderness!!!!!!!! People of the Wastes!!!) next week?! Oh Happy Day!
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Customer Service Manager
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I've moved the auth until tomorrow. We're still tying to figure out some stuff with the organized play subscriptions and there is a possibility we may be able to include Starfinder AP#1 backorders with the November order generation (stay tuned tomorrow for more details).
I have to admit I was looking forward to seeing that charge on my card yesterday. (The only time I like to see that warning pop up.)
Me too! I love to see my cc charged to Paizo! And my wife never questions it! She loves me true, she do! :)
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Customer Service Manager
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Good news and bad news.
Good news: the Starfinder Corerulebook Reprint has arrived and if you've got a pending copy of that in your sidecart/order it should be shipping out with November new releases.
Bad news: the Starfinder AP#1 is not going to make it here on time to be included with November new releases order generation/shipping.
The tech team is looking to make some updates to the site today to assist with the logging out issue and I am aiming to begin the order spawning this afternoon/evening. It may bleed into tomorrow before it wraps up (I did find a method to make it run a bit faster though so I'm hoping it will be able to finish up by tonight).
Customer service has two of our three representatives out, likely for the rest of the day. The focus right now is on canceling subs that would otherwise be generated by this order spawning cycle and other high priority/time sensitive changes to orders.
Thanks
sara marie
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Ooooh! A new method? Possibly with...bugs? :D
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Customer Service Manager
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So, its been running for about 45 minutes-ish at this point and I've had it stop itself 4 times for the same error. Unfortunately I am at the point I have to head out for the evening. I will be back tomorrow to ensure it finishes up. In the meantime, if your generated order looks broken, please let us know. If your My Subscription page looks weird, you can probably wait until tomorrow Sunday to see if its corrected.
No worries! Have a great evening!
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So, its been running for about 45 minutes-ish at this point and I've had it stop itself 4 times for the same error. Unfortunately I am at the point I have to head out for the evening. I will be back tomorrow to ensure it finishes up. In the meantime, if your generated order looks broken, please let us know. If your My Subscription page looks weird, you can probably wait until tomorrow to see if its corrected.
Bwah-hah-hah!
>;)
Of course, mine is in that section...*sigh*
Is there a way to add further items with the shipment of my adventure path?
Probably the old paranoia setting in but dont seem to have had my order spawned yet.
Yeah, me too. It's a weird kind of stress when you get pushed to the back of the shipping queue. :(
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I am pretty sure that the shipping order is independent of the auth order.
Since my order hasn't been spawned either, it looks like the biggest orders are at the end of the auth queue.
And we should really thank Sara Marie for pulling an all-weekender to get the auths done. I don't recall anyone having to do that before.
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Customer Service Manager
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I am pretty sure that the shipping order is independent of the auth order.
Since my order hasn't been spawned either, it looks like the biggest orders are at the end of the auth queue.
And we should really thank Sara Marie for pulling an all-weekender to get the auths done. I don't recall anyone having to do that before.
Auth order uses data from accounts that is not customer facing. It is much more straight forward than shipping, but I'm not sure what part of this process I can describe so that will remain have to remain a mystery.
Babysitting the order generation like this all weekend used to happen more frequently than it does now. I recall having a similar problem to what I'm dealing with now a while ago so I'm hoping this can be resolved by next month.
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Thank you Sara for doing this over the weekend.
