July New Release Shipping Thread


Customer Service

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Dark Archive

j b 200 wrote:
Is it sad that I am checking this thread, not because I have a subscription item for this month shipping, but because I'm so excited about next month's items and following this thread is the best way to see when the next month's stuff will ship?

Hopefully for subscriptions they should start shipping august subs on august 4th and gotta hope for them to ship our stuff before gencon.


j b 200 wrote:
Is it sad that I am checking this thread, not because I have a subscription item for this month shipping, but because I'm so excited about next month's items and following this thread is the best way to see when the next month's stuff will ship?

Actually, there is an "August New Release Shipment" thread already, but it seems to have lost its "stickiness". It also seems to be locked (perhaps waiting for the right hour to be awakened).

Lantern Lodge Customer Service Dire Care Bear Manager

I've unlocked it now that we are a bit closer to August.


First glitch with UPS Ground..."your package was left behind...it will be forwarded to the nearest UPS facility to the end destination...this may add a delivery day..."

Yup! it sure did...I might get it by days end tomorrow...not you peoples fault...this is all UPS!


You are still days ahead of me! Mine hasn't shipped yet!


UPS at my door with a Paizo box :)


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

I'm still waiting for the last package of last month's shipment...


Box dropped off with no knock...hole torn in bottom of shipping box...envelope [or whatever it is] inside with both adventures survived intact.

The driver just dropped it off and vamoosed into the sunset.

Moderately annoyed with UPS...but reading my treasures...lets see what I get next month!


Pathfinder PF Special Edition, Starfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Still no mail notification here!


Zaister wrote:
I'm still waiting for the last package of last month's shipment...

June Subscription? Showed up in Austria last week. Hope yours didn't get lost in transit...


Pathfinder PF Special Edition, Starfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

*does happy dance of joy!*

Time to grab some PDFs!

Lantern Lodge Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

Things are going smoothly and warehouse estimates being done Soon™ (before Friday).

Dark Archive

By that estimate, if we do not receive an shipping email by Friday is it reasonable to send an email/ start a thread regarding our order?

Lantern Lodge Customer Service Dire Care Bear Manager

I will let you know when the warehouse thinks they are done as it might be before Friday.

Lantern Lodge Customer Service Dire Care Bear Manager

the Haunted Jester wrote:
By that estimate, if we do not receive an shipping email by Friday is it reasonable to send an email/ start a thread regarding our order?

We're actually waiting on a non-Paizo preorder thats in your order. we are waiting on our shipment of the item to come in but it is not here yet. If you'd like to ship things as soon as possible instead of waiting, just let me know and I can move it to your sidecart.

Dark Archive

Yes please return the non-Paizo item back into my side cart that would be wonderful.

Customer Service Ray of Funshine

the Haunted Jester wrote:
Yes please return the non-Paizo item back into my side cart that would be wonderful.

Thanks for the notification. It has been moved to your sidecart, so the rest of the order should be able to ship soon!

Scarab Sages

I hate to pester, but I'm gonna do it anyway. 8^)

Any word from the warehouse on shipping? I haven't gotten my ship notice yet. My order got tied up due to inventory issues last month, and I'm starting to wonder if it's happening again.

If there's anything holding up my order, please drop them back in my sidecart for next month.

Customer Service Ray of Funshine

Arazyr wrote:

I hate to pester, but I'm gonna do it anyway. 8^)

Any word from the warehouse on shipping? I haven't gotten my ship notice yet. My order got tied up due to inventory issues last month, and I'm starting to wonder if it's happening again.

If there's anything holding up my order, please drop them back in my sidecart for next month.

Thanks for the update! I have moved an item back to your sidecart, and the rest of the order should be shipping soon!

Scarab Sages

Thanks!!!

Lantern Lodge Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

Sorry things got busy for me at the end of last week. July subs should be wrapped up, if you don't know why your order is still pending and has not shipped, let us know so we can poke it.


Hi Sara,

My order still hasn't been marked as shipped.

Order #3157505

Hopefully this gets to you before the weekend.

Have a good one!
Brian

Customer Service Ray of Funshine

justmebd wrote:

Hi Sara,

My order still hasn't been marked as shipped.

Order #3157505

Hopefully this gets to you before the weekend.

Have a good one!
Brian

Hi Brian,

Thanks for letting us know about this. It looks like we may have supply problem with one of the items on the order, so I have moved it to your sidecart until I have a chance to investigate it further. This will allow the rest of the order to finish processing for shipping.

Thanks!
Sharaya


Sharaya wrote:
justmebd wrote:

Hi Sara,

My order still hasn't been marked as shipped.

Order #3157505

Hopefully this gets to you before the weekend.

Have a good one!
Brian

Hi Brian,

Thanks for letting us know about this. It looks like we may have supply problem with one of the items on the order, so I have moved it to your sidecart until I have a chance to investigate it further. This will allow the rest of the order to finish processing for shipping.

Thanks!
Sharaya

Thank you!!

Have a great Weekend!!


Sharaya wrote:
justmebd wrote:

Hi Sara,

My order still hasn't been marked as shipped.

Order #3157505

Hopefully this gets to you before the weekend.

Have a good one!
Brian

Hi Brian,

Thanks for letting us know about this. It looks like we may have supply problem with one of the items on the order, so I have moved it to your sidecart until I have a chance to investigate it further. This will allow the rest of the order to finish processing for shipping.

Thanks!
Sharaya

Hi Sharaya!!

Just wanted to check in before you may have to leave for GenCon about this. I saw the first Issue of Iron Gods come into my email, so I didn't want that one to get hung up as well.

If you can't get to it until after the big week, no big deal.

Thanks for your time!!

Brian

Customer Service Ray of Funshine

Brian, your August order for Iron Gods #1 looks fine.

The warehouse should start shipping August orders this after noon, and expects to be shipping them through August 22nd, so it should leave the warehouse sometime during that time frame.

You can keep an eye on August updates in the August New Releases thread.

Thanks!
Sharaya

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