Goblin Squad Store Soft Launch


Pathfinder Online

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Goblin Squad Member

It is nice to see the store is working. Now if there were a way, in the store, to see what you already own as part of the Kickstarter pledge, that would be great. :-)


Yeah, Open Enrollment is one month, but it's only $35--meaning only twenty bucks get spent that wouldn't have been spent on training time regardless.

Pioneer is advertised as three months, which would mean 'only' fifty-five bucks get spent that wouldn't have been spent anyways, but if it's only one month, yeah, not sure it's worth it for me.

Goblin Squad Member

danielc wrote:
It is nice to see the store is working. Now if there were a way, in the store, to see what you already own as part of the Kickstarter pledge, that would be great. :-)

You can somewhat see what you got during kick starter,

Go to the top of this page where it states “My Account”
Click there, enter your password.

Should have lots of boxes, on the right hand side of the page, 4th box down. You will see “view or cliam kick starter rewards”, click that

Now you should see PFO with a "details" button on the very right side of that box that contains PFO kick starter. Click that details box.

Next you will see a line of 5-6 numbers for steps that were completed when/ if you selected additional rewards. click on a number ( 2 or 3 worked for me).

Now, on the bottom right side of the screen you should be able to a list of rewards that were included with the original kick starter that you have access to.

As to what daily deals you got and other and specifics I cant tell you but at least it is somewhat of a reminder as to what your account has.

Goblin Squad Member

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Yay finally got my Goblin Squad Pioneer pack

Goblin Squad Member

Sebastian Jansson wrote:
Moridian wrote:
I still can't buy any addon! How bothersome. Just keep saying I need to be a goblin squad member, which my purchase history tells me I am.
Same problem my friend!

Ditto.

Goblin Squad Member

Nihimon wrote:

Yeah, I hate trying to post from my phone. When I do, I usually don't link or quote, and end up using "*emphasis*" instead of "emphasis".

Exactly. ^.^

Goblin Squad Member

Xeen wrote:

Guys having problems with your goblin squad tag...

Go to my account, and then my pledges on the right hand side towards the middle. You should be able to finish it off there.

This did not work for me. It asks for a Claim Code, which I don't have...

Anyone else having problems with this still? Or do we just not like Canadians? :P

Daz

Goblin Squad Member

Kobold Cleaver wrote:

Yeah, Open Enrollment is one month, but it's only $35--meaning only twenty bucks get spent that wouldn't have been spent on training time regardless.

Pioneer is advertised as three months, which would mean 'only' fifty-five bucks get spent that wouldn't have been spent anyways, but if it's only one month, yeah, not sure it's worth it for me.

Hoping it's the three months, since that is what is on the page advertising the benefits. Kind of helped me justify the selection before I hit "submit".

Goblin Squad Member

So, I bought the pioneer and got an email confirmation. How do I get Goblinsquad next to my name here? There is no code in the email I received to enter anywhere. I want to become a member, lol.

Goblin Squad Member

Nevy wrote:
So, I bought the pioneer and got an email confirmation. How do I get Goblinsquad next to my name here? There is no code in the email I received to enter anywhere. I want to become a member, lol.

Ditto.

It might be a bug, I suppose. We will just have to be patient and let Ryan and his team sort this mess out.

Daz

Goblin Squad Member

now my question is being a backer of the 2nd kickstarter when the pledge tool came out i finalized everything. But now i'm looking at upgrading from pioneer to a buddy account. is that even an option cause i don't see it in the store.

Goblin Squad Member

At last!

Feedback to GW:

-Works for international customers (germany). Usual language-barrier (cardholder? had to google it, lol), and i was baffled i had not to file in the cc company. I guess that is coded into the card number...

-under the "my downloads" section i found the product "Pathfinder Online Custom Content: Name Reservation". The mouseover tells me "Do Not Make Live-used as components of other products." Is this intended?

Thank you for bringing the shop online!

Goblin Squad Member

1) Lurkers. Lurkers everywhere.
2) That GS claim code?
3) Pioneer says three months, but it came with a one-month package. Does this mean we only got one month free, or do we have four? Or are the other months to be added later?
4) Can I upgrade my tier post purchase by only paying the difference? e.g. I got pioneer for $100, but I want to get geography buff at $400. Do I have to pay the full $400 or just the $300 difference?

Those seem to be the main questions, so if you could answer those somewhere, that would be glorious!

Goblin Squad Member

Does anyone understand the relationship between the pledge management system and the new store? On the one hand, I have a balance at the pledge system, but I cannot choose any add-ons. But at the Goblin Store, I'm not recognized as a Goblin Squad member. I want to be able to buy an add-on with my balance for my GF (I have twice-marked and want to get it for her also).

Any idea how to make this work?

Goblin Squad Member

Dotting

Shadow Lodge Goblin Squad Member

Man I wish I could afford a tavern, it would be so nice to have a tavern immune to siege warfare.

Goblin Squad Member

Same deal here, GS member and tag, both KS and not recognized on the store. I would like to pick up a shirt relatively soon.

CEO, Goblinworks

@Mbando - There seems to be an issue with properly detecting Goblin Squad membership for the new store. Be sure you're logged in with the right account just to double-check.

I'll look into the issue about not being able to use existing balances in the pledge tool.

Goblin Squad Member

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Ryan Dancey wrote:
@Mbando - There seems to be an issue with properly detecting Goblin Squad membership for the new store. Be sure you're logged in with the right account just to double-check.

I'm having the same problem, and signed out and back in and refreshed a number of times, but still doesn't recognize me. I did have to have Customer Service do some custom handling of my account when I split off my wife's account so that I could get the Magic Master so that might be a contributing factor, but I'm positive that's under the same email since I just got the email from Lee Hammock recently.

Goblin Squad Member

Ryan, I've signed out and in on Safari, IE, and Firefox. No joy.

CEO, Goblinworks

@Mbando :(

CEO, Goblinworks

OK, we'll work the problem.

Goblin Squad Member

I'm a patient man. I'm sure it'll get sorted before long.

Goblin Squad Member

It all worked fine for me. I managed to pay for Pioneer access thru the store via the checkout using firefox. So maybe it does prefer international customers like myself.

Goblin Squad Member

Ravening wrote:
It all worked fine for me. I managed to pay for Pioneer access thru the store via the checkout using firefox. So maybe it does prefer international customers like myself.

It's the gems in your forehead - they distract the gremlins in the system.

Shadow Lodge Goblin Squad Member

So, I wouldn't get the pathfinder advantage discount for purchasing a tavern, but it seems I would for the the goblin squad t-shirt.

Goblin Squad Member

1 person marked this as a favorite.
Ravening wrote:
It all worked fine for me. I managed to pay for Pioneer access thru the store via the checkout using firefox. So maybe it does prefer international customers like myself.

Hey there, was this your first time pledging (aka you missed the Kickstarter?). If so, how did you get your nifty Goblin Squad title here on the boards?


Hardin Steele wrote:
Kobold Cleaver wrote:

Yeah, Open Enrollment is one month, but it's only $35--meaning only twenty bucks get spent that wouldn't have been spent on training time regardless.

Pioneer is advertised as three months, which would mean 'only' fifty-five bucks get spent that wouldn't have been spent anyways, but if it's only one month, yeah, not sure it's worth it for me.

Hoping it's the three months, since that is what is on the page advertising the benefits. Kind of helped me justify the selection before I hit "submit".

Any chance we can get a clarification on this from Ryan or one of the other Goblins?

Dark Archive Software Developer

Issues recognizing GS membership should be sorted now.

If you've purchased one of the "Step One: Become a Goblin Squad Member!" products and still cannot buy addons, please log out and log back in. If you still cannot buy addons, please email customer.service@paizo.com and they'll get you squared away.

Webstore Gninja Minion

1 person marked this as a favorite.
BrotherZael wrote:
3) Pioneer says three months, but it came with a one-month package. Does this mean we only got one month free, or do we have four? Or are the other months to be added later?

The name of the product says "Pathfinder Online Game Time 1 Month" but as a Pioneer you'll be getting three of those. You're not seeing the quantity you're getting because we really haven't done multiple quantities of digital assets before, but I will ask the tech folks to look into displaying this information better.

Goblin Squad Member

1 person marked this as a favorite.
Liz Courts wrote:
BrotherZael wrote:
3) Pioneer says three months, but it came with a one-month package. Does this mean we only got one month free, or do we have four? Or are the other months to be added later?
The name of the product says "Pathfinder Online Game Time 1 Month" but as a Pioneer you'll be getting three of those. You're not seeing the quantity you're getting because we really haven't done multiple quantities of digital assets before, but I will ask the tech folks to look into displaying this information better.

I love your title.

Thank you for the info

That is all.


Spiffing! Thanks, Gninja!

Goblin Squad Member

Nevy wrote:
Ravening wrote:
It all worked fine for me. I managed to pay for Pioneer access thru the store via the checkout using firefox. So maybe it does prefer international customers like myself.
Hey there, was this your first time pledging (aka you missed the Kickstarter?). If so, how did you get your nifty Goblin Squad title here on the boards?

I pledge on the demo and couldn't pledge on the second kickstarter, so I've done it now.

Goblin Squad Member

1 person marked this as a favorite.

@GW

During the second Kick Starter I purchased two Regional Packs. Now I see they can be specifically selected. How do I set the packs I have to the ones I want in the store?

Or do I just wait until EE and select them at that time?

Goblin Squad Member

Just testing to see if my "Goblin Squad Member" shows.

*fingers crossed*

EDIT: BOOOOOOOOO....

Goblin Squad Member

Dazyk wrote:

Just testing to see if my "Goblin Squad Member" shows.

*fingers crossed*

EDIT: BOOOOOOOOO....

I'm in the same boat! :(

Goblin Squad Member

Nevy wrote:
Dazyk wrote:

Just testing to see if my "Goblin Squad Member" shows.

*fingers crossed*

EDIT: BOOOOOOOOO....

I'm in the same boat! :(

funny how three little words beside your name can mean so much, eh?

^.^

Goblin Squad Member

Is Pathfinder Online Add-On: Guild Starter Pack the only Guild option? Or is there supposed to be a 6-account Guild package in the Become a Goblin Squad Member! section?

Goblin Squad Member

They've got a nice granite plaque now with artwork by Wayne Reynolds: Pretty cheap too. Bought one. :) It also sais limited edition but not how much will be sold. Some nice other additions like the Padfolio and Messenger bag. I see the autographed print edition of PFO: Thornkeep is also back. That was a good read.

About the Store: I see the PDF's are still not mentioned in the description of "What you receive" in any of the tiers.
Those PDF's have real value to some people and could draw some people over the line in the 35 and 100 dollar tiers!

Also, the wording under "Product Availability" is still odd with all the tiers.

For instance in the Pioneer 2 month deal it reads: "Fulfilled immediately Will be added to immediately upon purchase of Two."

Goblin Squad Member

Testing to see if mine shows...

Goblin Squad Member

it didn't work mr savarius.

it did not work.

Goblin Squad Member

Ah, it doesn't show, but I were able to buy things from the store as if I were a Squad member, so I suppose there is little harm done! :)

Goblin Squad Member

I can now select add-ons, so that's good, but there is no option for using the balance from my KS pledge--the only options are to use my credit card.

How can we use our pledge balances to select add-ons?

Goblin Squad Member

Mbando wrote:

I can now select add-ons, so that's good, but there is no option for using the balance from my KS pledge--the only options are to use my credit card.

How can we use our pledge balances to select add-ons?

You may be able to do that through the older Kick Starter selection process.

Go to your account. Then go to My Pledge Drives. Next, click Details. Finally click #2, Add-Ons and select.

Goblin Squad Member

Bluddwolf wrote:
Mbando wrote:

I can now select add-ons, so that's good, but there is no option for using the balance from my KS pledge--the only options are to use my credit card.

How can we use our pledge balances to select add-ons?

You may be able to do that through the older Kick Starter selection process.

Go to your account. Then go to My Pledge Drives. Next, click Details. Finally click #2, Add-Ons and select.

I'm pretty sure he's already tried that.

Does anyone understand the relationship between the pledge management system and the new store? On the one hand, I have a balance at the pledge system, but I cannot choose any add-ons. But at the Goblin Store, I'm not recognized as a Goblin Squad member. I want to be able to buy an add-on with my balance for my GF (I have twice-marked and want to get it for her also).

Any idea how to make this work?

Goblin Squad Member

Nihimon wrote:
Bluddwolf wrote:
Mbando wrote:

I can now select add-ons, so that's good, but there is no option for using the balance from my KS pledge--the only options are to use my credit card.

How can we use our pledge balances to select add-ons?

You may be able to do that through the older Kick Starter selection process.

Go to your account. Then go to My Pledge Drives. Next, click Details. Finally click #2, Add-Ons and select.

I'm pretty sure he's already tried that.

Does anyone understand the relationship between the pledge management system and the new store? On the one hand, I have a balance at the pledge system, but I cannot choose any add-ons. But at the Goblin Store, I'm not recognized as a Goblin Squad member. I want to be able to buy an add-on with my balance for my GF (I have twice-marked and want to get it for her also).

Any idea how to make this work?

I missed that.

Goblin Squad Member

1 person marked this as a favorite.

Finally bought my Pioneer (Month Two) pack. I'm sort of assuming that the other Downloads are not going to work until I create the character and get going. They say that they're not yet available for Download.

EDIT: Hmmm. $100 later and having signed out and then in again, and I'm still not showing as GS member. The Downloads are in the My Downloads section, but nothing seems to happen when I click them.

Suggestions? Comments? Spare change? Is buying the Pioneer GS Pack enough or am I supposed to spend another $35 on the OE pack as well?!

Goblin Squad Member

The Pioneer pack is enough. They are still working through bugs.

Goblin Squad Member

Yep, they've said that they expected bugs at the soft launch, which is why they haven't started pushing the store out to press and such. An email to paizo's customer service would probably help expedite the change. :)

CEO, Goblinworks

You have to use Kickstarter money in the pledge tool. I will try to help diagnose that problem today.

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