Kickstarter pledge fulfilment system


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Nice work. Very easy to use. :)

Paizo Employee PostMonster General

Thanks! We've put a LOT of effort into this project and it's great to hear it works for you.


Should everyone have their claim code already?


I pledged $105, $5 Watcher level and $100 for the rpg print pack add on but Step 1 doesn't allow me to select anything lower than $100. Am I missing something?


Gary Teter wrote:
Thanks! We've put a LOT of effort into this project and it's great to hear it works for you.

If you ever need something idiot-tested, send it my way. :p

.
PS - if you were feeling community minded, you might like to send some screenshots to the kickstarter people. The fact they dont yet have an inbuilt addon manager is a real disappointment, in my view.


My address wasnt showing up in the adress section under my account. In a box it had my correct address called "Other addresses" There was no button or anything to change it so I deleted it and now I cant add my address back. What can I do to add a shipping address??


Mead Cailleath wrote:
Should everyone have their claim code already?

I think it should be in your account page (presuming your kickstarter email address and your paizo.com email addresses are the same). Mine showed up in the 'my pledge drives' section on the right hand side.


Steve Geddes wrote:
I think it should be in your account page (presuming your kickstarter email address and your paizo.com email addresses are the same). Mine showed up in the 'my pledge drives' section on the right hand side.

It has my pledge from the first kickstarter, but not the second - probably because my email for kickstarter is not the same one that i have on Paizo.... so i need the confirmation code to get it linked up... i think.


Ah, I see. You're probably right.

Digital Products Assistant

Mead Cailleath wrote:
It has my pledge from the first kickstarter, but not the second - probably because my email for kickstarter is not the same one that i have on Paizo.... so i need the confirmation code to get it linked up... i think.

This is correct. Confirmation codes have not yet been sent, but will be going out very soon. After they've been sent out, if you haven't received one, email customer.service@paizo.com.


OK, me and my wife will be playing. She wants to know how many character slots we will be starting with. Meaning, what is the maximum character slots we will be granted? This info will directly affect which and how many add ons we want to get.


Nevermind It gave me the option to add my address when I got to step 4.


Pathfinder Maps Subscriber

I see all the PDFs that I think I'm entitled to already in My Downloads or listed as available there in the future, but I don't see the promised PFS boon, unless it's called something else that I'm not recognising.

The Exchange RPG Superstar 2010 Top 16

I'm in the same situation as Ataraxias.

I *want* to pledge at the $5 level and then add on $100. But It won't let me pledge at anything less than the $100 level.


Thank you guys for getting the pledge fulfillment brought online! This is exciting!

The Exchange

I got some downloads from the kickstarter, but it says you cannot download them. Am I missing something? How come you can't down load the pdf's?

Silver Crusade

Awesome stuff--worked like magic! :D


John Mark Brown wrote:
I got some downloads from the kickstarter, but it says you cannot download them. Am I missing something? How come you can't down load the pdf's?

If it's Emerald Spire stuff I do believe it's because they aren't released/completed yet...

The Exchange

Oceanshieldwolf wrote:
John Mark Brown wrote:
I got some downloads from the kickstarter, but it says you cannot download them. Am I missing something? How come you can't down load the pdf's?
If it's Emerald Spire stuff I do believe it's because they aren't released/completed yet...

Ok, that makes sense. Thanks!


I put in for the $1000 Crowdforger Alpha and was under the assumption it came with keys or additional passes to hand out. I am unclear on how to invite friends so they can get their rewards? Any assistance would be appreciated.


Okay, where do I go to do the Kickstarter fullfillment thing?


Odraude wrote:
Okay, where do I go to do the Kickstarter fullfillment thing?

Presuming your email address with kickstarter is the same as your paizo.com address, you can access it from the "your pledge drives" (a few boxes down on the right hand side of 'my account').

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Maps, Starfinder Maps Subscriber
Chris Mortika wrote:

I'm in the same situation as Ataraxias.

I *want* to pledge at the $5 level and then add on $100. But It won't let me pledge at anything less than the $100 level.

Me too...


Hi folks,

I pledged the $500 Crowdforger Guild and now I'm asked to add 6 buddies. But I am one of them, right? Have I got to invite myself?

Thanks,
Yonder

Digital Products Assistant

1 person marked this as a favorite.

The $5 pledge issue has been tracked down and identified by the tech team and they are working on a solution to fix.

Digital Products Assistant

SlimGauge wrote:
I see all the PDFs that I think I'm entitled to already in My Downloads or listed as available there in the future, but I don't see the promised PFS boon, unless it's called something else that I'm not recognising.

If you look at your My Downloads page, the product is titled "Pathfinder Society Chronicle: The Emerald Spire PDF" under "The following X products have been added to your account, but are not currently available for download."

EDIT: This product has now been revised to have the name "Pathfinder Society Chronicle: Pathfinder Online Kickstarter Backer PDF" to help reduce some confusion about what the product is.


When is the chronicle going to be available? I vaguely recall the initial announcements hinting at late March, so I assume you guys have it somewhere in the late editing stages by now.


According to what I'm seeing on my pledge drives page the estimated delivery date for the PFS chronicle is June of 2014.

Assistant Software Developer

from over yonder wrote:

Hi folks,

I pledged the $500 Crowdforger Guild and now I'm asked to add 6 buddies. But I am one of them, right? Have I got to invite myself?

Thanks,
Yonder

You're absolutely correct: it should be five buddies, plus yourself. We've corrected this.

Shadow Lodge

Patrick Harris @ SD wrote:
When is the chronicle going to be available? I vaguely recall the initial announcements hinting at late March, so I assume you guys have it somewhere in the late editing stages by now.

I was wondering who would be the first one to ask about the chronicle... :)


So I received my email and got everything set up. It mentions being able to reserve character names. How do I do that? Thanks.

Lantern Lodge Customer Service Manager

Odraude wrote:
So I received my email and got everything set up. It mentions being able to reserve character names. How do I do that? Thanks.

If you look on the right hand side of the pledge tool you should see a "Where are My Rewards?" section.

Scarab Sages

Am I missing something, or does it only show that there are (2) minatures coming out? I thought there were a few more than that, unless I just didn't notice it. Anywho, still very sweet.


Sara Marie wrote:
Odraude wrote:
So I received my email and got everything set up. It mentions being able to reserve character names. How do I do that? Thanks.
If you look on the right hand side of the pledge tool you should see a "Where are My Rewards?" section.

Thanks I wasn't sure if I had to post it or something. So as a Goblin Squad member, what do I do?

Paizo Employee PostMonster General

Character name reservations are listed under "Fulfilled in game" which means that Goblinworks will be handling those rewards. I'm not sure how they're planning on handling it but I'm sure it'll be straightforward.


Dear devs,

I am being informed that I need to action (4) add a shipping address, but when selecting the 4th step (or any other step including 1) there are no available options. Step (4) is highlighted in red and the "steps" are the big numbered boxes near the top of the page.

To clarify again, when clicking on any of the "step" buttons, only the title text above where the options were remains and there is nothing to select or fields to enter information into.

Cheers

- Jasc

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
Madness Made Fuzzy wrote:
Am I missing something, or does it only show that there are (2) minatures coming out? I thought there were a few more than that, unless I just didn't notice it. Anywho, still very sweet.

There are two, unpainted metal minis by Reaper (listed as Pathfinder Miniature:<mini name>), and nine prepainted plastics from Wizkids (listed as Pathfinder Battles, in one set.

Paizo Employee PostMonster General

Jasc, we just rolled out a fix for some things that may correct the issue you're having. If you continue to have the same problem, what browser are you using?


Dear Gary,

I am getting shipping options now, thanks. I am using Chrome (latest) and Firefox (latest) on Windows 7 x64.

Looking good for now however and will report back if I encounter any further problems.

Thank you kindly,

- Jasc


*update*

No further issues experienced, quick and painless now.

Good luck to everyone else.

- Jasc


I'm curious - will we be able to change our address further down the line? The site says all changes should be in by 30 June this year but I hope that just means any extra donations. Thanks.


Ataraxias wrote:
I pledged $105, $5 Watcher level and $100 for the rpg print pack add on but Step 1 doesn't allow me to select anything lower than $100. Am I missing something?

I did exactly the same thing. A emailed Customer Service about it just minutes ago, and right after the email went out I visited My Downloads and discovered that what is apparently the PDF Superpack had been added to My Downloads.

As a $5 Watcher, I'm not supposed to be getting that, so I'll just leave those items as Never downloaded until they can (hopefully) be removed as part of fixing my pledge level.

Dark Archive

I did a $100 pledge, plus $15 for the emerald spire pdf.

It still says $100 available.

I want the $100 to go to the emerald spire hard copy.

How do I do this?


@chopswil

Go into the Add-on Section (Click the green number 2 in steps at the top)

Dark Archive

Azure_Zero wrote:

@chopswil

Go into the Add-on Section (Click the green number 2 in steps at the top)

thank you

that did the trick


I pledged at the crowd forger buddy level $175. My account initially showed that I had one invitation available which I sent out. That invitation has been accepted and I now show that I once again have one invitation available. I also show that I have two orders in my order history one of which I assume should go to my buddy I selected as I do not require a second set of the crowd forger pioneer items.

Assistant Software Developer

Timothy Luke wrote:
I pledged at the crowd forger buddy level $175. My account initially showed that I had one invitation available which I sent out. That invitation has been accepted and I now show that I once again have one invitation available. I also show that I have two orders in my order history one of which I assume should go to my buddy I selected as I do not require a second set of the crowd forger pioneer items.

Thanks for letting us know about this: The system should now correctly show that you have no buddies available.

You are correct that the second order is for your buddy: It should be indicated as a gift on your order history.

Assistant Software Developer

Damon Griffin wrote:
Ataraxias wrote:
I pledged $105, $5 Watcher level and $100 for the rpg print pack add on but Step 1 doesn't allow me to select anything lower than $100. Am I missing something?

I did exactly the same thing. A emailed Customer Service about it just minutes ago, and right after the email went out I visited My Downloads and discovered that what is apparently the PDF Superpack had been added to My Downloads.

As a $5 Watcher, I'm not supposed to be getting that, so I'll just leave those items as Never downloaded until they can (hopefully) be removed as part of fixing my pledge level.

This should be sorted out. I apologize for the inconvenience.

Paizo Employee Chief Technical Officer

Aura wrote:
I'm curious - will we be able to change our address further down the line? The site says all changes should be in by 30 June this year but I hope that just means any extra donations. Thanks.

It says that you can change your *reward level* until June 30. You can change your shipping address right up until we prepare to ship next June.


Hi there!

I don't suppose this is a huge deal, but I noticed that the novel that's part of the "RPG Print Pack" add-on does not show as an item under that "Will be shipped with a future subscription shipment (estimated June 2014)"

The PDF/ePub does show under future downloads.

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