Have you received your Reaper Bones Kickstarter reward?


Miniatures

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GeraintElberion wrote:
Were any sent on time? So weren't we all affected? So handful becomes 17k... big hands you've got there.

Yes, they started shipping in late March, just like they said they would.


So, not to gloat, but I received my shipment last night.

Contents were:

C'thulhu x1
Jabberwock x1
Spider Centaurs x2
IMEF Paint Set x1
Starter Set 2 x2
Mister Bones x5
Figure Case x6
Undead Paint Set x1
Starter Paint Set x2
Vampire x3

I'll be inventorying the Vampire stuff this weekend, but all in all, everything looks good.

Only about 6 days from UPS notification to arrival (Denton, TX to Lebanon, OR).

Hope everyone else sees their stuff soon!


Midnight_Angel wrote:
danielc wrote:
Bottom line, you are right on one count, it just doesn't matter anymore. We have our figures and Reaper has their money.

I beg to differ.

*We* (as in, the insignificant poor sods that happen to live outside the US) do NOT have our figures.

Sorry Midnight_Angel. No insult was intended by my comment. what I should have said was "We have our figures heading our way and Reaper has their money."

I will use more care next time. I hope you get your box of fun very soon.

Sovereign Court

Got my figures a few days ago and am still in plastic overload. Everything looks great!

Grand Lodge

Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Got mine last night. So many minis, so little time.


So happy to have mine. Not going to inventory at all, looking at the heep of mini's for what I paid... a missing demon head or a bent spear is insignificant.


My girlfriend and I have started painting my bones. I have been really inspired to get back into the miniature hobby with these in a way that I never had before. Painting and modeling, though enjoyable were always a means to an end for me. I was playing war games with them. For the most part I used prepainted minis for RPGs. But for a pathfinder game my friend ran this past weekend, my girlfriend and I painted up 5 of the 6 pcs with a few conversions to have them match the characters.

For some of the more exotic concepts (gnome alchemist, or natural weapon ranger) some simple weapon/limb swaps, or adjustements in equipement were piece of cake with the plastics. These are things I probably wouldnt have attempted with metal minis, but with my bones, not only was it easy, but the crazy deal I got means I dont feel as bad cutting up some of them for parts. Either way, the only way I could be happier is if I had had the forsight to order more with my kickstarter pledge.


GeraintElberion wrote:

Wow, still rocking the rude, irritable vibe...

Caineach wrote:
Which spams the thousands of people who don't give a s$++ with a useless email containing information that they already know.
How do they already know this? Are Reaper sending orders to a ton of physcics?

No, the most recent information they have is in the last update. There has been no change since then. There is no need for a "there has been no change" update, because that is what it would be.

Quote:


Caineach wrote:
No progress emails are a waste of everyone's time.

Not my time, not Paul's time. Are we not-people when we have a different view to you?

Anyway, he wasn't asking for no-progress statements: X has been delayed until Y isn't 'no progress', it's change.

Not when "X has been delayed until Y" was stated in the last update, and all you would be saying in the new one is "Y hasn't happened yet".

Quote:


Caineach wrote:
They don't take 30 seconds to write, and would probably be a few hours of company time spread across multiple people.

That's not inevitable, it's poor organisation. FGG find it pretty easy to put one person in charge of this stuff.

Caineach wrote:
As has been pointed out, any official releases like that need to go through approval before going public.

That Bryan, he's such an unreliable wild-card!

Caineach wrote:
That is standard at pretty much any company of moderate size.

Companies across the world who need to update subscribers about a single product usually give one person that job. My fiance does this for a company bigger than Reaper (AFAIK) and she just gets them reviewed by somoeone senior if they have legal implications.

Otherwise, not bugging senior people about this is what she is paid for. Otherwise they could just do that themselves.

Except it isn't just updating subscribers. It is a very public release statement.

Quote:


Caineach wrote:
Its better for the handful of people [who] are affected and care to look at one of the many places they have talked about this, including the kickstarter comments. If they are really concerned, the information is easily found.

Were any sent on time? So weren't we all affected? So handful becomes 17k... big hands you've got there.

One man's easily found is another man's boring and annoying trawl through websites. Or, y'know, Reaper could have given updates in the manner that FGG and Open Design manage to do. A system which seems to please almost everyone.

Is Paul really being unreasonable?
Are people who dropped $100+ really people who 'don't give a s~++'?

Or do you need to cool it and accept that Paul's reasonable observation does not deserve hectoring and caricature?

They have been updating consistently throughout the project. The people currently affected by any updates on shipping would be international backers. The last international backer update is still the latest information they have. Those international backers who want updates can easily look to the comments section, or any of the many other sources, to find confirmation that the most recent post is still the most up to date.


Caineach wrote:
GeraintElberion wrote:

Wow, still rocking the rude, irritable vibe...

Caineach wrote:
Which spams the thousands of people who don't give a s$++ with a useless email containing information that they already know.
How do they already know this? Are Reaper sending orders to a ton of physcics?

No, the most recent information they have is in the last update. There has been no change since then. There is no need for a "there has been no change" update, because that is what it would be.

Last KS Update wrote:

UPdate #95

We took the counter off of our front page... it was killing our website.

So, here is a solution for you, if you care the watch along at home.

http://ks.reapermini.com/

Where does that tell us exactly about the shipping times for international backers and if there are any delays?

So there is no official information. However, thanks I didn't actually realise that you could follow someone's comments.


Caineach wrote:
Quote:

Companies across the world who need to update subscribers about a single product usually give one person that job. My fiance does this for a company bigger than Reaper (AFAIK) and she just gets them reviewed by somoeone senior if they have legal implications.

Otherwise, not bugging senior people about this is what she is paid for. Otherwise they could just do that themselves.
Except it isn't just updating subscribers. It is a very public release statement.

Not sure if you know this, but as a KS campaigner you can set your updates to message backers only OR make it public.

IMHO, posting an answer to the comments section is just as liable/public/permanent as posting to an update - only it's very hard to find and reference for those that do not scour the internet for information as it's hidden in a sub-section which you must expand and sift through.

Having it in an update is much easier to find and logical.


My bones should be here by the end of the day...im so excited!


danielc wrote:

Sorry Midnight_Angel. No insult was intended by my comment. what I should have said was "We have our figures heading our way and Reaper has their money."

I will use more care next time. I hope you get your box of fun very soon.

No offense taken :)

Still, it seems that I have just the luck to be among the last two thousand-ish orders... no notification as of yet.


Just got my figs now...i hope this super hot Canadian weather doesnt destroy them.


Teiidae wrote:
Just got my figs now...i hope this super hot Canadian weather doesnt destroy them.

Mine was placed at my front door when California was having super hot days. They sat in the hot sun for about 4 hours or so before I got home. It did not seem to hurt any of the figures.


danielc wrote:
Teiidae wrote:
Just got my figs now...i hope this super hot Canadian weather doesnt destroy them.
Mine was placed at my front door when California was having super hot days. They sat in the hot sun for about 4 hours or so before I got home. It did not seem to hurt any of the figures.

If it can brace the heat of California, then it should be fine for sure.


Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path, Starfinder Society Subscriber

They've taken down the counter. Still no official updates, though the comments on Kickstarter say they posted something about it being inaccurate on their Facebook page.
Their idea of keeping their waiting customers informed is really discouraging me from doing business with them in future.

Sovereign Court

I've not had a confirmation e-mail yet. Bit freaked by the tracker coming to an end.

And annoyed that I had to trawl through the Reaper messageboard to find a link to another thing saying that Reaper had posted somewhere else that it was just a problem linked to some change to do with shipping, maybe...


Got my bones. :)


Reaper's Facebook page wrote:
Due to USPS policies, our tracker data is very out of sync. We're going to take it down now. Goodbye tracker! You were fun!

So sounds like it's some legal kerfluffle with USPS. So they're still shipping out the very last ones right around now.

It actually seems like they're able to reshuffle some people to other tasks if this is true:

"Another Kickstarter sent the following backer mail wrote:

The Reaper Clockwork Dragon

Ed from reaper contacted me today. I was giving them some space over there while they got their Bones! out of the door (a very successful kickstarter they ran last year), but they're all good now and we're about to ship in 400+ clockwork dragons.

Webstore Gninja Minion

1 person marked this as a favorite.

If you missed out on some of the Bones Kickstarter specials, please note that they're starting to arrive on preorder here (though not nearly as good a screaming deal as they were on the Kickstarter).


Pathfinder Maps, Pathfinder Accessories, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I got mine today! 1 Vampire Set, plus C'thulhu, Kaladrax, Nethyrmaul, Hydra, Deep Dwellers, Jabberwock, Fire Giant Warriors, Red Dragon, and Demons.

...

Dear sweet Lord, what have I done?!?!?!

Sovereign Court

You've missed out on some cool giants.

:D


Pathfinder Maps, Pathfinder Accessories, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
GeraintElberion wrote:

You've missed out on some cool giants.

:D

Nah, they're already available on pre-order, and I have no idea when I would be getting to paint them anyway. I'm done for months!

Grand Lodge

Any Aussies getting word on theirs or has info when the Aussie stuff is shipping?


Got an email saying 'congrats it is coming' but with precisely 0 details.

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Maps, Starfinder Maps Subscriber

me too...but reading elsewhere, it looks as if our stuff was packed a couple of weeks ago, and then they had to relabel it due to USPS telling them something different, and the system treats it as a separate, and empty, order.

As for the other Australian orders, a friend emailed them, and the reply indicated that the orders are all packed, ready to go, and waiting on the second USPS truck. They have no date for that truck at the moment.

Grand Lodge

Interesting... so, unless it flies at the end of the month I am guessing mid August.


I would have preferred a packing slip or manifest so I can double check that what they are sending matches what I ordered... for peace of mind n stuff.

Grand Lodge

Yeah but Reaper have not set any records for excellence in communication so far over the Kickstarter.

I'm not one of the guys screaming bloody murder because they didn't arrive April, I'm happy to get them when I get them but overall they really could have held down a lot of the ranting and dissatisfaction they are seeing from some backers by being a bit better with their detail and frequency of communications.

Sovereign Court

Still waiting for confirmation: no idea what's going on really...

Grand Lodge

GeraintElberion wrote:
=no idea what's going on really...

Sums up the effectiveness of Reapers communications to date.

Sovereign Court

Mine has shipped. Good news.


Yeah, they seem to have dropped the ball with respect to communication and international orders. Having done some small amount of international shipping I can confirm it is confusing as @#$@#$ if you don't do it frequently, but they should at least keep people in the loop.

RPG Superstar 2015 Top 8

GentleGiant wrote:
GeraintElberion wrote:
Were any sent on time? So weren't we all affected? So handful becomes 17k... big hands you've got there.
Yes, they started shipping in late March, just like they said they would.

I can verify that; a friend of mine got his pretty early in the run--I think he received them early April, which means they did ship in late March.

On the sort of downside, he also accidentally received a box of someone else's minis meant to go to Alabama. He contacted Reaper, they gave him shipping instructions, and he sent it off to where it was supposed to go. Reaper gave him a store coupon for his trouble, so that was cool. Hopefully the guy in Alabama got his.

In other news, when yours is about to ship, all of y'all should get an email with a list of what's in the box; I did. Check your junk mail and stuff too.

Grand Lodge

Pathfinder Adventure, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

I did a complete inventory of all my 2 vampires plus like 1 of everything else, and it came in spot on!! I did hear some early grumbles of some of the larger figs having 2 left arms and now right one, but I believe they rectified this quickly and went through their inventory and made sure it did not continue.

One benefit of being last of the shipments is that they should have corrected most of the 'oops' early in the process.

I know this does not molify the angst of being last, but 'glass half full"?!


So do I understand this right, we are getting close to the end of the list?

I hope so for both thos waiting and for those who are workling so hard over at Reaper.


1 person marked this as a favorite.

I received mine about a week and a half ago.

I didn't stress the whole communication thing. The Kickstarter updates were enough for me. They get here when they get here and they got here an MY GOD WAS IT GLORIOUS.

Waaaaaaaaaaaaaaaaaaaaaaaaaaaaaay too many minis. WAY TOO MANY.

Even my 11 year old who helped me unpack them and set them up on our folding table turned to me after they were all out of their plastics and assorted boxes and said: "Dad, that's a lot of minis."

This is right before he took the Ebonwrath and the sci-fi Marines that I ordered for him and retreated to his room.


Mine are waiting for me in customs, so I'll pick them up Saturday and pay the 10% import duty (Malaysia).

Communications were perfectly fine for me - followed along the KS and didn't stress too much. Then received my email with packing details and USPS number. Looking forward to an epic unboxing with my little one on the weekend :)


Yep, my USPS # hasn't updated in the past 2 weeks (still waiting in Denton, TX). I'll expect them when I see them...

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Maps, Starfinder Maps Subscriber
DeathQuaker wrote:


In other news, when yours is about to ship, all of y'all should get an email with a list of what's in the box; I did. Check your junk mail and stuff too.

yes, an email should be coming, but don't be too dismayed if the list is blank (this happened to mine). This occurs when the package has to be relabelled, the system treats it as a new, and empty, package.

I am cool with this, unless, of course, I get two empty boxes :)

Sovereign Court

Does anyone know who USPS hand over to in the UK?

Is it Royal Mail or another post handler?


At long last, my bones have been picked up by USPS.

A sending of

KS Sophie UL x2
Hydra x2
C'thulhu x2
Kaladrax Reborn x2
Griffon x1
Frost Wyrm x2
Forces of Nature x2
Clockwork Dragon x1
Undead Giant x2
Mister Bones x2
Deathsleet x1
There Be Dragons x1
Figure Case x3
Ebonwrath x1
Vampire x3

is heading my way,

Sovereign Court

I have just received mine. Now, where will I fit all this ?


GeraintElberion wrote:

Does anyone know who USPS hand over to in the UK?

Is it Royal Mail or another post handler?

I believe it's the Royal Mail, you should get a black secure envelope in the mail - with a demand to pay customs and then when you pay it you can say exactly when it'll be delivered to you.

Sovereign Court

DSXMachina wrote:
GeraintElberion wrote:

Does anyone know who USPS hand over to in the UK?

Is it Royal Mail or another post handler?

I believe it's the Royal Mail, you should get a black secure envelope in the mail - with a demand to pay customs and then when you pay it you can say exactly when it'll be delivered to you.

Just got the letter. It is ParcelForce.

The Exchange RPG Superstar 2010 Top 32

I'm a bit bummed as I got all excited about the ROW shipping, didn't get a mail... and not a word since. It's been more than a week IIRC and I have no idea.
I've been darned patient so far, but this getting hopes up then silence is very demoralising. Plus in the months of delay I've missed my birthday, some holidays and now this period of holidays too. By the time they arrive now, I'll just have to put them on a shelf until next easter. Bah!
(Not exaggerating, there's a baby on the way at the end of the year, the Halloween holidays are fully booked for nursery building).

I don't understand why it's so hard to send a tweet at the end of every workday or something - especially for the RoW Vampire and above who invested plenty of money and had to wait for everyone else to get theirs first.

Sovereign Court

carborundum wrote:

I'm a bit bummed as I got all excited about the ROW shipping, didn't get a mail... and not a word since. It's been more than a week IIRC and I have no idea.

I've been darned patient so far, but this getting hopes up then silence is very demoralising. Plus in the months of delay I've missed my birthday, some holidays and now this period of holidays too. By the time they arrive now, I'll just have to put them on a shelf until next easter. Bah!
(Not exaggerating, there's a baby on the way at the end of the year, the Halloween holidays are fully booked for nursery building).

I don't understand why it's so hard to send a tweet at the end of every workday or something - especially for the RoW Vampire and above who invested plenty of money and had to wait for everyone else to get theirs first.

Bones communication has been poor. It had me wound up.

All I can suggest is that you send them an e-mail.

I got a reply in less than 24 hours.


We got an email earlier today that our stuff is shipping (our gaming group pooled funds for a large pledge). That's in Denmark. Now for the actual waiting...

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Maps, Starfinder Maps Subscriber

I have got mine...two boxes full of minatures. One was the size of a decent sized microwave box, the other about half that.

We had a box opening party with the four friends that went in with me involving champagne and cheese.

Considering the size of the order we did pretty well; two missing figures, three miscasts, extra Nova troopers (apparently very common) and two right legs on Kally.


Got mine today (Kuala Lumpur, Malaysia): 1x Vampire plus 4 add-ons.

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