Gift certificate redemption


Customer Service

The Exchange

I got 3 $10 Paizo gift certificates from a convention I played in awhile back. I entered them into the system fine but when I went to check out it only applied $10 of the $30 credit on my purchase. I still show a $30 balance but I see no way of putting all $30 to the order.

Is one Gift Credit per order an unwritten restriction on the use of the gift certificates or am I doing something wrong?

Paizo Employee Customer Service Representative

Hello Cunning Fox,

Thanks for letting us know about this! It sounds like our system was just being stubborn. I've told it to apply the full $30 to this order, so you should see that reflected now if you want to continue through the checkout process. If you have any troubles putting the order through, just let me know and I should be able to submit it from my end.

Otherwise, you're all set! Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime.

Thanks!
Katina

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