Pathfinder Player Companion: Dirty Tactics Toolbox (PFRPG)

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Customer Service Representative

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The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in March
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #165: Eyes of Empty Death (Abomination Vaults 3 of 3)
•Pathfinder Maps: Flip-Tiles: Wilderness Perils Expansion
•Pathfinder Lost Omens: —
•Pathfinder Rulebooks: Bestiary 3
•Pathfinder Special Edition Rulebooks: Bestiary 3 Special Edition Hardcover
•Pathfinder Adventures: —
•Pathfinder Accessories: Magic Armaments Deck
•Pathfinder Pawns: Agents of Edgewatch Pawn Collection
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #38: Crash & Burn (Fly Free or Die 5 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Alien Character Deck (moved to February)
•Starfinder Maps: Flip-Mat: Solar Temple

•Non-subscription Paizo Products•
• —
• —

•Subscription Products by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Products by other Publishers•
• —

•Authorization (Order Spawning) Date: Thursday, March 11th
•Begin Shipping Estimate: Monday, March 15th
•End Shipping Estimate: Friday, March 26th
•Street Date for Paizo Products: Wednesday, March 31st

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

Customer Service Representative

1 person marked this as a favorite.

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in February
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #164: Hands of the Devil (Abomination Vaults 2 of 3)
•Pathfinder Maps: —
•Pathfinder Lost Omens: Ancestry Guide
•Pathfinder Rulebooks: —
•Pathfinder Special Edition Rulebooks: —
•Pathfinder Adventures: —
•Pathfinder Accessories: —
•Pathfinder Pawns: —
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #37: The White Glove Affair (Fly Free or Die 4 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Pawns: The Devastation Ark Pawn Collection and Starfinder Alien Character Deck
•Starfinder Maps: Flip-Tiles: Alien Planet Starter Set

•Non-subscription Paizo Products•
Flip-Mat Classics: Red Light District
Advanced Player's Guide Pocket Edition

•Subscription Products by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Products by other Publishers•
• —

•Authorization (Order Spawning) Date: Thursday, February 4th
•Begin Shipping Estimate: Monday, February 8th
•End Shipping Estimate: Friday, February 19th
•Street Date for Paizo Products: Wednesday, February 24th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

Customer Service Representative

1 person marked this as a favorite.

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in January
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #163: Ruins of Gauntlight (Abomination Vaults 1 of 3)
•Pathfinder Maps: Flip-Mat: City Sites Multi-Pack
•Pathfinder Lost Omens: —
•Pathfinder Rulebooks: —
•Pathfinder Special Edition Rulebooks: —
•Pathfinder Adventures: —
•Pathfinder Accessories: Pathfinder Spell Cards: Advanced Player's Guide
•Pathfinder Pawns: —
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #36: Professional Courtesy (Fly Free or Die 3 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Starship Operations Manual Pawn Collection
•Starfinder Maps: Flip-Mat: Planetary Atmosphere

•Non-subscription Paizo Products•
Pathfinder Gamemastery Guide Pocket Edition
Pathfinder Bestiary 2 Pocket Edition

•Subscription Products by other Publishers•
•Comics: —
•Battles: Darklands Rising and Darklands Rising Premium Figure Mengkare, Great Wyrm
•Miniatures: —

•Non-subscription Products by other Publishers•
• —

•Authorization (Order Spawning) Date: Thursday, January 7th Tuesday, January 12th
•Begin Shipping Estimate: Monday, January 11th Thursday, January 14th
•End Shipping Estimate: Friday, January 22nd
•Street Date for Paizo Products: Wednesday, January 27th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

Customer Service Representative

1 person marked this as a favorite.

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in April
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #154: Siege of the Dinosaurs (Extinction Curse 4 of 6)
•Pathfinder Maps: Flip-Mat: Bigger Ancient Dungeon
•Pathfinder Lost Omens: —
•Pathfinder Rulebooks: —
•Pathfinder Adventures: —
•Pathfinder Accessories: Chase Cards Deck
•Pathfinder Pawns: —
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #27: Deceivers’ Moon (The Threefold Conspiracy 3 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Starfinder Pawns: Attack of the Swarm! Pawn Collection
•Starfinder Maps: —

•Non-subscription Paizo Products•
• —

•Subscription Product by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Product by other Publishers•
•Miniatures: —

•Authorization (Order Spawning) Date: Thursday, April 9th Monday, April 13th Tuesday, April 14
•Begin Shipping Estimate: Monday, April 13th Wednesday, April 15th
•End Shipping Estimate: Friday, April 24th
•Street Date for Paizo Products: Wednesday, April 29th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

Customer Service Representative

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in March
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #153: Life’s Long Shadows (Extinction Curse 3 of 6)
•Pathfinder Maps: Flip-Tiles: Dungeon Mazes Expansion
•Pathfinder Lost Omens: —
•Pathfinder Rulebooks: —
•Pathfinder Adventures: —
•Pathfinder Accessories: Pathfinder Advanced GM Screen Moved to May 2020
•Pathfinder Pawns: Pathfinder Age of Ashes Pawn Collection
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #26: Flight of the Sleepers (The Threefold Conspiracy 2 of 6)
•Starfinder Roleplaying Game: Near Space
•Starfinder Accessories: Alien Archive 3 Pawn Collection
•Starfinder Maps: Flip-Mat: Starfinder Society Starships

•Non-subscription Paizo Products•
Pathfinder Advanced GM Screen (Portrait—Paizo.com Exclusive) Moved to May 2020
Pathfinder Flip-Mat Classics: City Market

•Subscription Product by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Product by other Publishers•
•Miniatures: —

•Authorization (Order Spawning) Date: Thursday, March 5th Friday, March 6th
•Begin Shipping Estimate: Monday, March 9th
•End Shipping Estimate: Friday, March 20th
•Street Date for Paizo Products: Wednesday, March 25th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

Customer Service Representative

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in February
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #152: Legacy of the Lost God (Extinction Curse 2 of 6)
•Pathfinder Maps: —
•Pathfinder Lost Omens: —
•Pathfinder Rulebooks: Pathfinder Gamemastery Guide
•Pathfinder Adventures: —
•Pathfinder Accessories: Pathfinder Adventure Gear Deck & Pathfinder Bestiary Battle Cards
•Pathfinder Pawns: —
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #25: The Chimera Mystery (The Threefold Conspiracy 1 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: —
•Starfinder Maps: —

•Non-subscription Paizo Products•
Pathfinder Gamemastery Guide Deluxe Hardcover
Pathfinder Pawns: Base Assortment
Pathfinder Adventure Path: Rise of the Runelords Anniversary Edition Pocket Edition

•Subscription Product by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Product by other Publishers•
•Miniatures: —

•Authorization (Order Spawning) Date: Thursday, February 6th
•Begin Shipping Estimate: Monday, February 10th Wednesday, February 12th
•End Shipping Estimate: Friday, February 21st February, 26th, 2020
•Street Date for Paizo Products: Wednesday, February 26th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

EDIT: Begin shipping date has been pushed to Wednesday, February 12th.

Customer Service Representative

1 person marked this as a favorite.

Hello all and Happy Holidays!

Customer Service will be closed on December 24th and December 25th along with the rest of Paizo to deck the halls, light some candles, give some gifts, and maybe even play a table top game or two with our family and friends. I hope everyone else out there can have a nice healthy friends/family disagreement over board game politics and avoid throwing too many mugs of eggnog.

Customer Service will return to assist on Thursday, December 26th. We know the Holidays are a stressful time for ordering and anticipating goods and packages. I want to thank everyone for their patience and good cheer, and the annual traditions of telling your family members a gift is still on the way...

If you have any kind of order problem, we'll be happy to assist today or when we are back open, but there are only two of us today, and I have to pause every few seconds to keep up the stream of warm apple cider and appreciate a classic Seattle December of never ending rain and fog. Thank you all for your patience and stay warm and cozy or cool and comfortable as we finish out the year!

Customer Service Representative

2 people marked this as a favorite.

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in January
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #151: The Show Must Go On (Extinction Curse 1 of 6)
•Pathfinder Maps: Flip-Mat: Castles Multi-Pack
•Pathfinder Lost Omens: Gods & Magic
•Pathfinder Rulebooks: —
•Pathfinder Adventures: —
•Pathfinder Accessories: Weapons & Armor Deck
•Pathfinder Pawns: Pathfinder Bestiary Pawn Box
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #24: The God-Host Ascends (Attack of the Swarm! 6 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Deck of Many Worlds
•Starfinder Maps: Flip-Mat: Dead World

•Non-subscription Paizo Products•
• —

•Subscription Product by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Product by other Publishers•
•Miniatures: —

•Authorization (Order Spawning) Date: Thursday, January 9th Monday, Jan 13th
•Begin Shipping Estimate: Monday, January 13th Wednesday, Jan 15th
•End Shipping Estimate: Friday, January 24th Wednesday, Jan 29thThursday, Jan 30th
•Street Date for Paizo Products: Wednesday, January 29th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

Customer Service Representative

This thread is to provide updates on the order creation and fulfillment process for subscribers to the Pathfinder and Starfinder Society Roleplaying Guild Scenario Subscriptions.

Pathfinder Society Roleplaying Guild July/Early August 2019 Scenarios:

-#10-23—Passing the Torch, Part 2: Who Speaks for the Ten PDF
-#1-01: The Absalom Initiation PDF
-#1-02: The Mosquito Witch PDF
-#1-03: Escaping the Grave PDF

Starfinder Society Roleplaying Guild July/Early August 2019 Scenarios:

-#2-03: The Withering World PDF
-#2-04: Future's Fall PDF

Due to some technical issues and intersection with the big release and GenCon, we weren't able to get this thread up earlier to warn folks or give a timeline. I'm sorry for any inconvenience.

The technical issues caused us to struggle with order generation over July 31st-August 2nd. You may have received a confirmation email anywhere in this window.

The scenarios were fulfilled the morning of August 3rd.

Note about Complimentary Subscriptions!
Complimentary Subscription Start Dates: I have been noticing a common misconception about the start date of the complimentary subscription for those with the new Paizo Advantage. Your complimentary subscription becomes active when the first item of your fourth subscription ships. Many people have the Lost Omens World Guide as their fourth subscription item, which will not be able to ship until the middle of this month. If you are in this case, you likely did not receive your complimentary subscription yet, and this is expected. Your complimentary subscription will start once your World Guide (or any 1st item of any of your 4 subscriptions) has shipped.
Your subscription items may have already been available, but hadn't shipped to activate complimentary subscription: If you are someone who has had a problem with your order that has prevented it to ship, and this has caused you to miss out on these scenarios, please let us know! We will try to get you the products you qualified for. Our backlog may make you wait as we catch up, but it shouldn't rob you of any products. We'll do what we can to make it right.

With the above information in mind, if you do not have access to your scenarios, or have further questions about the activation of your complimentary subscription, please let us know!

If you have a question about your specific order, please start your very own thread or send us an email.

Customer Service Representative

1 person marked this as a favorite.

Customer Service will be closed between 1:15 and 2:15 today for a team lunch. Any calls during this time will be directed to voicemail and we will assist once we return.

Customer Service Representative

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in April
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #141: Last Watch (Tyrant's Grasp 3 of 6)
•Pathfinder Campaign Setting: Concordance of Rivals
•Pathfinder Player Companion: —
•Pathfinder Maps: Flip-Tiles: Dungeon Vaults Expansion
•Pathfinder Roleplaying Game: —
•Pathfinder Modules: —
•Pathfinder Pawns: —
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #15: Sun Divers (Dawn of Flame 3 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Starfinder Pawns: Signal of Screams Pawn Collection
•Starfinder Maps: —

•Non-subscription Paizo Products•
Starfinder Beginner Box
•Pathfinder Flip-Mat Classics: Deep Forest

•Subscription Product by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Product by other Publishers•
•Miniatures: —

•Authorization (Order Spawning) Date: Thursday, April 4th
•Begin Shipping Estimate: Monday, April 8th
•End Shipping Estimate: Friday, April 19th
•Street Date for Paizo Products: Wednesday, April 24th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

Customer Service Representative

This thread is to provide updates on the order creation and fulfillment process for subscribers to the Pathfinder and Starfinder Society Roleplaying Guild Scenario Subscriptions.

Pathfinder Society Roleplaying Guild March 2019 Scenarios:

-Pathfinder Society Roleplaying Guild Scenario #10-16: What the Helms Hide PDF
-Pathfinder Society Roleplaying Guild Scenario #10-17: On Sevenfingers's Sails PDF

Starfinder Society Roleplaying Guild March 2019 Scenarios:

-Starfinder Society Roleplaying Guild Scenario #1-34: Heart of the Foe PDF
-Starfinder Society Roleplaying Guild Scenario #1-35: Rasheen's Riches PDF

  • Digital Email Notification Date: Monday, March 25th

  • Digital Order Fulfillment & Payment Settlement Date: Wednesday, March 27th

  • Street Date for Society Scenarios: Wednesday, March 27th

  • Customer Service Representative

    Hello rogues and mages alike,

    This morning Paizo Customer Service is getting new phones! We are very excited for the upgrade, as some new features will make our lives easier, and improve our phone support overall. While this change is occurring, our phones may have intermittent downtime to receive Customer Service inquiries. We are sorry for the inconvenience.

    During this transition time, any voicemails left will be lost in the transition, so bear this in mind and feel free to email Customer Service, or post in this forum with your inquiries.

    We anticipate that we will be set up and back to normal by 1pm. We will update here if a change to that estimate occurs. Thank you!