February 2020 New Releases and Subscription Shipping


Customer Service

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Customer Service Representative

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in February
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #152: Legacy of the Lost God (Extinction Curse 2 of 6)
•Pathfinder Maps: —
•Pathfinder Lost Omens: —
•Pathfinder Rulebooks: Pathfinder Gamemastery Guide
•Pathfinder Adventures: —
•Pathfinder Accessories: Pathfinder Adventure Gear Deck & Pathfinder Bestiary Battle Cards
•Pathfinder Pawns: —
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #25: The Chimera Mystery (The Threefold Conspiracy 1 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: —
•Starfinder Maps: —

•Non-subscription Paizo Products•
Pathfinder Gamemastery Guide Deluxe Hardcover
Pathfinder Pawns: Base Assortment
Pathfinder Adventure Path: Rise of the Runelords Anniversary Edition Pocket Edition

•Subscription Product by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Product by other Publishers•
•Miniatures: —

•Authorization (Order Spawning) Date: Thursday, February 6th
•Begin Shipping Estimate: Monday, February 10th Wednesday, February 12th
•End Shipping Estimate: Friday, February 21st February, 26th, 2020
•Street Date for Paizo Products: Wednesday, February 26th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

EDIT: Begin shipping date has been pushed to Wednesday, February 12th.

Grand Lodge

Pathfinder Adventure, Adventure Path, Lost Omens, Maps, Pathfinder Accessories, PF Special Edition, Starfinder Society Subscriber

Is there a way to substitute the regular Gamemastery Guide for the Deluxe while having the subscription?


There hasn't been for the Core Rulebook, nor the Bestiary, I doubt there will be for the GMG.


Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

I bought them both. Probably shouldn't have, but... :-)


Ktrainer2885 wrote:
Is there a way to substitute the regular Gamemastery Guide for the Deluxe while having the subscription?

I was hoping so too! I asked as well, elsewhere, but it doesn't seem to be something they're moving towards. Got enough maybe in the answer that it's not a closed no, but I'm not sure they have a method to modify the order that way.


Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber

I love the Deluxe editions, but I wish the Deluxe editions had the regular book cover as the first page. All the art is so good it's a shame not to have it included.


Pathfinder Adventure, Adventure Path, Lost Omens, Rulebook Subscriber
Cap'n Nemo wrote:
I love the Deluxe editions, but I wish the Deluxe editions had the regular book cover as the first page. All the art is so good it's a shame not to have it included.

At the very least it would be nice to receive a loose leaf 8" x 11" Poster sheet. I can understand not wanting to add an extra page, in the event that would mess with the page count and potentially cause unnecessary confusion with future products that references back to page numbers. But receiving a quality printing that can be displayed in the home would be great.


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Just FYI, Sara Marie just posted that they are starting a Deluxe Edition subscription!


Kelseus wrote:
Just FYI, Sara Marie just posted that they are starting a Deluxe Edition subscription!

Oh, hmm. I've been wanting to update this book to deluxe but not all of the rulebooks. I hope there's still an option for that...

Never mind, going for it. YOLO or whatever.


Sporkedup wrote:
Kelseus wrote:
Just FYI, Sara Marie just posted that they are starting a Deluxe Edition subscription!
Oh, hmm. I've been wanting to update this book to deluxe but not all of the rulebooks. I hope there's still an option for that...

Assuming it's like all the other subscriptions, you should be able to cancel your Special Edition sub and restart your regular Rulebook sub after this shipment, if that's what you decide to do.


Pathfinder Lost Omens, Rulebook Subscriber

The Gamemaster's Guide was in my sidecart this whole time (I'm a rulebook subscriber) i tapped the "send as soon as possible instead of with next shipment" button (i only have two lines subscribed, and the other isn't getting a release this month, so i was just seeing if it did anything) and the order actually spawned to "pending" that shouldn't cause problems having it ship normally between the 10th and 21st right?

Order 13548499


Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber

I feel like every month is Christmas now. I wait for the order spawning date, knowing that soon i will have new books to read or accessories to play with.


The deluxe game mastery guide is still listed as non subscription. (Obviously month one and all that so hardly a big deal. Just thought I’d mention it - as much to publicise the fact there’s now a deluxe rulebook subscription as anything else).

Lantern Lodge Customer Service & Community Manager

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I'm holding off on order creation until at least tomorrow (Friday, February 7th) as we work to ensure some outstanding issues from the recent retail tax code update have been resolved.


Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber

Dang was hoping to see them start processing today, but completely understand. At least i dont have to watch my inbox the rest of the night now.


Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber

Back end items started moving around. Only a matter of time :D


Normally I'm excited for as early of a start as possible! Ready for this stuff. However, I hope they can make a bigger dent in the customer service forum, as myself and likely many more folks have items that need addressing before these orders are generated.

The other half of me says screw that! I want the GMG.


Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber

Yea I noticed a few items moved, but my GMG stayed in my manage sub list as if it was going to ship by itself. That said, I can't wait to get the notice that they have shipped, then it will be off to my downloads for the pdf copy of the GMG. I'm hoping the tax stuff goes ok today. But I know they are working on a lot of things.


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Hmmm. I wonder what would happen if I bunk down next to the authorization computer?


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Adds authorization computer to the bath.

Hold on, Bert, you just need ONE more thing...

Silver Crusade

2 people marked this as a favorite.
Master Pugwampi wrote:
Hmmm. I wonder what would happen if I bunk down next to the authorization computer?

And luckily you have plenty snacks stabilizing the servers you can enjoy with no ill effects whatsoever.

Customer Service Representative

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Howdy folks!

We're hoping to run the auth on Monday, but we still have some things to check off the pre auth list. So on Monday we will be evaluating whether we can get it started or not.


So that's what happens! Good to know! :)

Lantern Lodge Customer Service & Community Manager

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Beginning to generate orders.


1 person marked this as a favorite.
Pathfinder Lost Omens, Rulebook Subscriber

I am tingling with anticipation, mostly since last months subscription got bundled with this one.


Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber
Sara Marie wrote:
Beginning to generate orders.

WOOT!!

Liberty's Edge

Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

The Order generated cancelled my preordered Pathfinder Gamemastery Guide Special Edition with out adding the special edition subscription version


Pathfinder Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber

The Gamemastery Guide from my rulebook subscription is currently in my sidecart (And Has been for a few month now). Do I need to do anything with it or should I leave it alone for the system to take care of on it's own?


Pathfinder Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber

Nevermind just got the pending email.

Lantern Lodge Customer Service & Community Manager

You can leave things alone for now. When the report is done running, I'll let folks know (currently looks like it will be running overnight at the very least, and into tomorrow). If something still looks fishy at that point, contact CS and we'll investigate.

Lantern Lodge Customer Service & Community Manager

Dragnmoon wrote:
The Order generated cancelled my preordered Pathfinder Gamemastery Guide Special Edition with out adding the special edition subscription version

I found your subscription copy of the GMG-SE floating around without an order number, connected it to the February pending order, and resent a confirmation email.

Liberty's Edge

Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Thanks Sara, it was added and the Pathfinder Bestiary Battle Cards where added as well.


Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber

I never get the pending norder email. The only email i get is the when the order has finalized and preparing to ship.

Silver Crusade

No email either but the product pages do say purchased like normal :3


Rysky wrote:
No email either but the product pages do say purchased like normal :3

Yep. I "purchased this product today." But no email.

Liberty's Edge

Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber

Since the shipping authorization was delayed until today, will the final authorization run on the posted date or earlier?


Pathfinder Maps, Pathfinder Accessories, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I got my email. Looks like the gremlins are rolling dice on which notifications they play with.


Hmm it does not look like an order was generated for me. My Special Edition Game Masters guide is still in the side cart. However my Pathfinder AP (Extinction Curse 2 0f 6) for this month is MIA from my upcoming subscriptions page so hopefully everything sorts itself out.


Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber

No Email but a pending order. I'll take it.

@Vexies likely it will sort itself out. When subs disappear it is order creation in the background at work.


Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber
Vexies wrote:
Hmm it does not look like an order was generated for me. My Special Edition Game Masters guide is still in the side cart. However my Pathfinder AP (Extinction Curse 2 0f 6) for this month is MIA from my upcoming subscriptions page so hopefully everything sorts itself out.

Right there with you mate. Hoping to see the pending order today at least.


Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

I've got a pending order (in fact, I have three) *and* I got an authorization email. Didn't get the latter last month though. <shrug>


Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber

I did not get an email notification again this month, but do see the pending order.


I haven't been getting authorization emails for months now, however I (mostly) keep an eye out here, so I'm rarely surprised with unexpected packages.


Pathfinder Roleplaying Game Charter Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

My order says it is pending but I haven't received any authorization email either

Lantern Lodge Customer Service & Community Manager

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Sara Marie wrote:
You can leave things alone for now. When the report is done running, I'll let folks know (currently looks like it will be running overnight at the very least, and into tomorrow). If something still looks fishy at that point, contact CS and we'll investigate.

The report that generates orders stopped running overnight. I've restarted and it's chugging right along. Myself or someone in CS will update when it is done generating orders.

Lantern Lodge Customer Service & Community Manager

4 people marked this as a favorite.

Thanks for your patience with the order confirmation email issue. Talking with the tech team, they believe they have a fix for this and it should be going out the next code roll.

Lantern Lodge Customer Service & Community Manager

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The February order creation appears to be done as of about 10:30am PST. If your Order History does not have a pending subscription order as you expected, please let us know via email, a new forum thread for your individual issue, or by phone M-F 10am-5pm PST.


Since the order creation has happened, can we expect shipping sooner than the 26th?

Customer Service Representative

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The original post has been edited to reflect that the begin shipping date has moved from February 10 to February 12. The end shipping estimate remains February 21.


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Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber
Sara Marie wrote:
Thanks for your patience with the order confirmation email issue. Talking with the tech team, they believe they have a fix for this and it should be going out the next code roll.

Thanks for keeping us updated. Even better that it is good news.

I don't know if it helps them at all to gather more data but just in case, I received my email this month as well as seeing the pending order. I have more often than not been in the no email group recently.

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