Order #13169958


Customer Service


Pathfinder Adventure, Adventure Path, Lost Omens, Pathfinder Accessories, PF Special Edition Subscriber

Hello
I was expecting an order with my Gamemastery Guide, Adventure Gear Deck and the Adventure Path #152, Extinction Curse 2 of 6, but I got a copy of part 3 of 6 instead with that order. So now I'll have to copies of of part 3 of 6 since that's already on it's way. What do you do in these sorts of situations?

Customer Service Representative

Hello Odnia,

It looks like one of my coworkers already got you set up with a replacement for Extinction Curse 2 of 6. However, as part of taking a look I noticed you had some orders stuck in pending. I combined all pending items into one order and gave you a discount on shipping that would equate the discount you would have received had they all shipped separately. It appears we may need an updated payment method to get the shipped out however. I have sent you a payment failure email alert. If you need any help updating the payment method, please just let me know. Thank you!

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