Orders #1392961 & #1401897


Customer Service


Please combine these orders... did I do something wrong for them to have not automatically been combined?

Lantern Lodge

Uninvited Ghost wrote:
Please combine these orders... did I do something wrong for them to have not automatically been combined?

I *think* what happened is that the one order was submitted after we started gearing up for subscriptions and they just missed the cutoff for auto-combining orders. Currently they are in your sidecart and will ship out will the May subscriptions. If you would like them earlier than that, just visit your My Account page and choose to ship the sidecart As Soon As Possible.

thanks,
sara marie


Sara Marie wrote:
Uninvited Ghost wrote:
Please combine these orders... did I do something wrong for them to have not automatically been combined?

I *think* what happened is that the one order was submitted after we started gearing up for subscriptions and they just missed the cutoff for auto-combining orders. Currently they are in your sidecart and will ship out will the May subscriptions. If you would like them earlier than that, just visit your My Account page and choose to ship the sidecart As Soon As Possible.

thanks,
sara marie

And this will cost $0 additional shipping and combine it with one of the April shipments? I'm pretty sure when I purchased them I was checking shipping with April and there was no change.

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