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The following information, including dates and expected products, is what we currently estimate and may change.
- Paizo Subscription Products
Adventure Path: Adventure Path #92: The Hill Giants Pledge
Campaign Setting: —
Player Companion: Heroes of the Wild
Maps: River System & Giant Lairs
Cards: Iconic Equipment 2
Roleplaying Game: Pathfinder Unchained
Modules: —
Tales: Firesoul
Pawns: —
Adventure Card Game: — - Non-Subscription Products
— - Subscription Product by other Publishers
Comics: Origins #3: Seoni
Battles Miniatures: — - Non Subscription Product by other Publishers
Battles Miniatures: Iconic Heroes Set #2
Legends: —Edit: Iconic Heroes Set #2 moved to May
Edit: Iconic Heroes Set #2 is back in April! - Authorization (Order Spawning) Date:
April 9thApril 10th
- Begin Shipping Estimate: April 13th
- End Shipping Estimate: April 24th
- Street Date for Paizo Products: April 29th
Edit: New Authorization date is April 10
↬If you have anything in your sidecart that is *ready to go* when we run the order spawning process, it will be shipped with this subscription.
↬If you want to add anything to this subscription order, you have until the authorization date to add it to your sidecart. If it is after the authorization date, make sure you choose to ship with the pending order number.
↬If you add an item to a pending subscription order and the added item has a "should ship from warehouse estimate of 4-11 business days or longer, your subscription shipment will wait until that new item(s) arrive before it can be shipped. This may delay your subscription shipment!
↬If you need to make changes to the payment method or shipping address, you can make changes to the subscription until the authorization date, if it is after the authorization date, double check the changes applied to both the pending order and the subscription.
❆✿❄If you have questions about your individual order or subscriptions, please start a new thread.❆✿❄
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Authorization (Order Spawning) Date: April 9th
Begin Shipping Estimate: April 13th
End Shipping Estimate: April 24th
Street Date for Paizo Products: April 29th
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Nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo!!!!!!!!!!!!
I was hoping for everything to start a week earlier. I think you should send me a PM on April 1st saying that my stuff is being shipped.
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New AP subscriber here.
I have Giants 1 Pending (has been for weeks).
Giants 2 is listed as shipping early April.
I've only ordered from Paizo.com once or twice before, and it strikes me that you guys have like a full month of pending before an order is actually placed/shipped.
Is that usual?
Will Giants 1 ship WITH Giants 2?
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When did you start your subscription? Part 1 originally shipped in February, and there was no AP shipment in March. So if you started your subscription in March, they are probably waiting to ship #1 with #2, because of how your shipping options are set up.
If you want official word, and/or more clarification, I would suggest inquiring in a brand new thread in the Customer Service board. The trend seems to be to put your order # as the thread title.
Good Luck
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Hello Pollution,
It looks like when you started the subscription the shipping was set to send Adventure Path 91 out along with Adventure Path 92. That is what it has been waiting for. I can get it sent out for you right away if you prefer, otherwise it will go out along with 92 when we start shipping Aprils subscriptions.
The usual process for subscriptions is that we begin running authorizations near the end of the week earlier in the month. With April we are expecting to start this on Thursday, April 9. This generates the subscription orders and pulls items out of the sidecart (where your Adventure Path 91 currently is) to send out along with the subscriptions. It also pings your card to verify that the card is valid and the funds are there so that any issues can be sorted out before shipping starts. Most banks will put a hold on the funds when this happens, which can look like a pending transaction on your end, but we don't finalize any charges until the order ships out.
The following week we begin shipping the orders. This month we expect that to start on Monday, April 13. Once your order leaves the warehouse the PDF will be granted to your account. We usually allow up to two weeks to get all of the orders shipped. So this month we expect to be done around Friday, April 24.
I hope that helped clear things up for you.
Diego
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Waiting is fine. That makes sense, really. I figured that was what was going on.
My perception is kind of bonked when it comes to Paizo shipping. I ordered some items a few years ago and it took 6 weeks to ship (I think it was out of stock or something).
Again, not a complaint, Just looking to clear it up.
Thanks! I look forward to my 2 books in a few weeks.
Iconic Heroes Set #2 is now a May release. The original post has been edited to reflect this.
Huh, sticky thread no longer sticky.
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Iconic Heroes Set #2 is back in April and ready to go out with subscriptions! The original post has been edited to reflect this.
Yay!
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The authorization train is ready to go, so we all climbed aboard! The whistle doesn't sound very ominous so here we go!
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.... So what is the going rate for food or drink bribes to the warehouse staff, to get things early ? ^^ Would cupcakes give the warehouse staff the energy to work quicker?
They're at their best on the blood of a thousand pizza delivery folks and the pizzas they bring.
The not so ominous whistle was just a trick to get us to lower our guard! We got to a section of track that was missing. Fortunately we made our perception checks and saw it before we hit it. The tech team is building more track so we can get going again.
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They're at their best on the blood of a thousand pizza delivery folks and the pizzas they bring..... So what is the going rate for food or drink bribes to the warehouse staff, to get things early ? ^^ Would cupcakes give the warehouse staff the energy to work quicker?
So... do you have some sort of trap door installed, so the warehouse crew can't escape?
We're likely going to push the auth back until tomorrow. I'll adjust it in the system later this afternoon when we have a better understanding of what's going on. (Something with certain preorders not moving into orders correctly from the sidecart).
Nooooo, all the waiting and hoping dashed across the stones. I weep, but thanks for trying. I hope there's better luck later today or tomorrow ... as necessary
RPG Superstar 2009 Top 32, 2010 Top 8
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They're at their best on the blood of a thousand pizza delivery folks and the pizzas they bring..... So what is the going rate for food or drink bribes to the warehouse staff, to get things early ? ^^ Would cupcakes give the warehouse staff the energy to work quicker?
So they're Wee Folk?
Original post has been edited to reflect a new authorization date of April 10th.
So looking forward to the new AP module and Pathfinder Unchained.
Just as a quick update I've authorized a small batch of subscriptions tonight, we're expecting to get to the rest of them tomorrow.got my mail :-)
Sooooooo Jealous !!!!!! Open the PDF and call this phone number and reads to me all night : ) There's 5.00 in it for you : )
Have fun dude!
I dont think PDFs will be available until next week. Those usually arrive once the product ships, rather than when it's authorised.
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Just as a quick update I've authorized a small batch of subscriptions tonight, we're expecting to get to the rest of them tomorrow.got my mail :-)Sooooooo Jealous !!!!!! Open the PDF and call this phone number and reads to me all night : ) There's 5.00 in it for you : )
Have fun dude!
Yeah, it is just the authorization, we are all ... ready to receive our pdfs, but unless we find a way to lace the pizzas and pizza delivery personal with excessive amounts of energy drinks... it is rather unlikely that people will receive their PDFs before the weekend.
Of course, I could be dead wrong, and everybody who has received their authorization email will receive their PDF before closing time today... .. ... I mean it is not like those terrible people would not feel obligated to answer questions.
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RPG Superstar 2009 Top 32, 2010 Top 8
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Just as a quick update I've authorized a small batch of subscriptions tonight, we're expecting to get to the rest of them tomorrow.got my mail :-)Sooooooo Jealous !!!!!! Open the PDF and call this phone number and reads to me all night : ) There's 5.00 in it for you : )
Have fun dude!
Yeah, it is just the authorization, we are all ... ready to receive our pdfs, but unless we find a way to lace the pizzas and pizza delivery personal with excessive amounts of energy drinks... it is rather unlikely that people will receive their PDFs before the weekend.
Of course, I could be dead wrong, and everybody who has received their authorization email will receive their PDF before closing time today... .. ... I mean it is not like those terrible people would not feel obligated to answer questions.
Nods* I was just celebrating as I don't normally get the auth this quick.
Hey, it's a step and for some of us, the most exciting part of our day :)
New track has been laid so we are chugging along again!
Customer Service Representative
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New track has been laid so we are chugging along again!
The process goes a little something like this.
The train has reached the station! We are done with the authorization. If you do not have an order or see issues with your order let us know by creating a thread on the Customer Service boards, emailing us, or giving us a call. Keep in mind that we are not in the office over the weekend, but we will get you taken care of when we are back during the week.
I missed the authorisation date by about an hour and a half. Will I get the shipment this month?
Edited grammar.
I was missing my order, but wrote an email and it arrived a couple of hours later - on a saturday no less. Thanks a bunch - Paizo service is legendary.
I missed the authorisation date by about an hour and a half. Will I get the shipment this month?
Edited grammar.
Hello DarthPinkHippo,
Since the authorization had already completed when you placed the order, it set the book to ship out along with your next subscription. I have set it to ship out to you right away. You should be receiving an email confirmation. Once the book leaves the warehouse you will get access to the PDF.
Diego
I got the email! Thank you so much. :-)
Hi all,
Are you starting to ship today, or did that get put back with the authorisation date?
Thanks!!
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The warehouse did start shipping yesterday but it was pretty late in the day. They are going full speed today.
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RPG Superstar 2009 Top 32, 2010 Top 8
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The warehouse did start shipping yesterday but it was pretty late in the day. They are going full speed today.
must go faster ;-)
The warehouse did start shipping yesterday but it was pretty late in the day. They are going full speed today.
Thanks for letting us know.
I know it's sad, but I'm sitting at home on sick leave hitting refresh every 5 minutes to see if I've shipped!!
Shouldn't I have a PDF of Unchained in my queue? <_<
You only got the free PDF with preorder with an active RPG line subscription. Looks like you're only subscribed to the comics, APs, and novels.
Cylerist, I haven't gotten my shipment notification yet, either. Misery loves company!
Shouldn't I have a PDF of Unchained in my queue? <_<
Hello Anorak,
The PDFs are free with the subscriptions. Since you do not have an RPG subscription the PDF is not included with your copy.
Howdy everyone,
The warehouse is still shipping out subscription orders and it looks like they will not be done today. They should be wrapping up about mid week next week. I will update again when they finish up.