Art Submissions

Art submissions should be sent to

Customer Service Representative

Posted September 25, 2017

Join the greatest customer service team in the industry! Paizo Inc has a reputation for providing the highest level of customer service found anywhere, and now is your chance to join the team!


Work as part of a focused and tightly integrated team to:

  • Answer incoming queries via email, forums, and phones in a timely manner
  • Troubleshoot any problems associated with our products, programs, or purchases through
  • Provide a positive experience for our customers and community
  • Help to make a more user-friendly place to shop
  • Assist with general forum moderation and making a welcoming and friendly online community
  • Other duties as necessary

Skills & Experience

The ideal candidate must have:

  • A genuine love for helping people and interacting with our customers and community
  • The ability to maintain a friendly and enthusiastic attitude in dealing with customers, even in high stress or difficult situations
  • The ability to work both as part of a tightly integrated team and without supervision
  • The ability to rapidly adapt to a large workload and to juggle multiple tasks simultaneously
  • Strong attention to detail and organizational skills
  • Strong computer skills (office, email, PDF readers, databases) and analytical skills
  • Excellent written and verbal communication skills

Extra considertation may be given to canidates who have:

  • College degree or the equivalent in professional experience (2-4 years)
  • Previous customer service or service industry experience
  • Knowledge of Paizo Inc, our product lines, and the RPG industry
  • Typing skills of 70 words a minute or more

Job Conditions

  • Office located in Redmond, near Seattle, Washington—no relocation expenses will be provided
  • Typical office working conditions


  • Hourly pay at 40 hours per week
  • Starting pay based on experience
  • Paid benefits package
  • Access to company 401k
  • Vacation, sick leave, holidays, and personal days provided
  • Copies of all products produced by Paizo Inc.
  • Employee discount on
  • Bonus eligible

To Apply

Email your resume to with the following text as the subject of the email: Customer Service Resume 2017