Dragnmoon
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Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber
Mogloth wrote:
In case CS is looking for errors - I received the shipment email Thursday yet never received an order authorization email.
Same here.
| Sam Phelan Customer Service Representative |
| 3 people marked this as a favorite. |
Hey folks!
We noticed that many people weren't receiving their emails during the time of the authorization. Of course we noticed this after the process had completed. We tried to resend the emails after consulting with our tech team. I'm disappointed to hear that they didn't get through again. The fact that other automatic emails, such as payment fails and shipping confirmation emails are now getting through has me hopeful this should be resolved in the future. I'm sorry for any inconvenience the lack of confirmation emails gave anyone!