How do you cancel subscriptions?


Customer Service


I've looked all over and I honestly don't see how to cancel (though changing destination and payment options is obvious). I've enjoyed the Pathfinder stuff, but just won't get a chance to use it, so I'd like to cancel after I receive number 5.

Thanks for any help!

Sczarni

LdyShayna wrote:

I've looked all over and I honestly don't see how to cancel (though changing destination and payment options is obvious). I've enjoyed the Pathfinder stuff, but just won't get a chance to use it, so I'd like to cancel after I receive number 5.

Thanks for any help!

Once Cos or Corey sees your message here they will cancel it and reply (you also could have emailed or called them to do this)

Paizo Employee Director of Sales

LdyShayna,

Your Pathfinder subscription has been canceled.

thanks,
cos


Thank you. :) Sorry for not going the email route.

Sczarni

LdyShayna wrote:


Thank you. :) Sorry for not going the email route.

They also have mentioned that their email is backed up a few days due to the holiday, so you ma have gotten a quicker responce doing it this way anyway!

the 'cap


Please cancel my subscription to GameMastery Modules. Thank you.

Paizo Employee Director of Sales

Jeffrey Burkholder wrote:
Please cancel my subscription to GameMastery Modules. Thank you.

Your subscription has been canceled.

Thanks,
cos


Please cancel my subscription to Pathfinder.

(It's awesome, but I want to pick them up after 4th edition. Rise of the Rune Lords is going to be more than enough for the group until 4e hits).

Liberty's Edge

Can you cancel my subscription after issue 6? Or should I just send another message after I have been billed and Issue 6 has shipped.

For everything you guys do well, your interface regarding subscriptions needs some work - should be pretty cut and dry to cancel or add a subscription.

Jerrytel

Paizo Employee Director of Sales

Save-vs-DM,

Your subscription has been canceled. Pathfinder Volume 5 will be the final volume of your subscription.

Jerrytel,

As soon as a subscription is canceled, all orders associated with that subscription are also canceled and we send no futher volumes. This means that if you would like to cancel, but still want to get Volume 6, you will need to notify Customer Service (via Messageboard, phone or email - details found at the bottom of this page) after you receive notification that your volume has shipped.

Thanks,
cos

Sovereign Court

Please cancel my subscription. Thank you.


Pathfinder Adventure Path, Rulebook Subscriber

Could you cancel my Pathfinder Adventure Path Subcription, please?

Customer Service Representative

Hello Finnollo,

You can absolutely request your subscriptions to be canceled on the Customer Service forum. I have taken care of this for you and you should soon receive an email confirming this change to your account. However, we generally request that each individual please start their own thread for their own request, even if it is similar to an already existing thread. This is to help us manage requests individually and ensure no one is missed because there were multiple requests on the same thread. Thank you!

Customer Service Representative

Hello Hopchopy,

Your subscription has been cancelled. You will be receiving an email confirmation.


This is a joke. Add it to the subscription management page.

I wish to cancel my subscription.

Customer Service Representative

Hello Skully_,

Thank you for the notification. I have canceled your subscription. This will also cancel the currently pending subscription generated order, but please let us know if you would still like to receive this final item. You should soon receive an email confirming this change to your account.

If you have any questions or concerns, please let us know. Thank you!


Hi,

please cancel my subscription as well.

Thank you very much.

Customer Service Representative

Hello MaxRock,

Thank you for the notification. I have canceled your subscription. You should soon receive an email confirming this change to your account.

For the future, we generally prefer individuals make their own thread, even if their request is the same as another poster's. This simply helps us manage requests and ensure everyone receives and answer.

If you have any questions or concerns, please let us know. Thank you!


I need to cancel my adventure path sub for just a little bit as I am trying to save up a bit more money. I will re-sub when possible

Customer Service Representative

Hello malpense,

No problem. I have canceled your subscription. You should soon receive an email confirming this change to your account. If you have any questions or concerns, please let us know. Thank you!


Due to financial woes, I need to cancel my current starfinder subscriptions.

Customer Service Representative

Hello Hyrus,

I have canceled all of your Starfinder subscriptions. You should soon receive an email confirming this change to your account. This will also cancel any pending items recently generated from your subscriptions. If you have any questions or concerns, please let us know. Thank you!


Hello Paizo

1st edition was GREAT. However due to lack of time to play ANY RPG, 2nd edition is just not does not hold my interest. Please cancel my Pathfinder RPG subscription. Thanks Hope 2nd edition works out as well as 1st did.

Customer Service Representative

Hello Hawkson,

Your RPG subscription has been cancelled. You will be receiving an email confirmation.


Hey there, could you cancel my Starfinder subscription?


Please, cancel my subscription to PACG. Thanks in avance.

Customer Service Representative

Hello Ewan,

Your subscription has been cancelled. You will be receiving an email confirmation.

Customer Service Representative

Hello Jovesau,

Your subscription has been cancelled. You will be receiving an email confirmation.

Customer Service Representative

Hello everyone who may read this thread!

If you need a cancellation or have any customer service issue, please create your own thread for it. It is very easy for us to miss posts made in threads where the original poster's issue has been resolved, and we don't want to miss anyone.

Thanks!

Liberty's Edge

I need to cancel my subscription, I got it thinking my group would be needing the modules but it turned out to not be the case, so I'm going to buy things on an as needed basis for now or I might change the type of subscription that I will be getting. Any help is greatly appreciated.

Customer Service Representative

2 people marked this as a favorite.

Hello Lucifair,

It looks like Virginia was able to help out with this yesterday, so you should be good to go! If you have any questions or concerns, please let us know.

I am gonna lock up this thread though. For all future finders of this thread...when you make a request on the customer service forum, please start your very own thread! This helps us keep track of your issue individually, which really helps us! Thank you!

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