
Oceanshieldwolf |

There has been a lot of downtime the past few days. Power outs apparently?
Also, a number of posts have disappeared from the [Amora Games] Collective Influence/ Liber influxus Communis Kickstarter thread in the Compatible Products from Third Party publishers subforum... Is this happening all over the site?

Unruly |
They've apparently had power outage issues, and I'm guessing that the outages have caused server stability issues.
Either that or someone flipped the switch to "magic" instead of "more magic."

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We're still figuring out exactly what's happened and what we're going to do to make this not happen again. The power went out. The UPS that's supposed to bridge the few seconds until the generator kicks in decided to take a nap. The database cluster had to be restarted from cold, which is a tricky time for a cluster. (They generally prefer partial failures or rolling restarts.) When the cluster finally did come back up, something got misconfigured. A scheduled backup fires off and takes down one mode which apparently the others dislike and they all start squabbling about who has the most recent copy of this table or that, and so damage control, cleanup and restarting the site gets more complicated.

BigDTBone |
3 people marked this as a favorite. |

We're still figuring out exactly what's happened and what we're going to do to make this not happen again. The power went out. The UPS that's supposed to bridge the few seconds until the generator kicks in decided to take a nap. The database cluster had to be restarted from cold, which is a tricky time for a cluster. (They generally prefer partial failures or rolling restarts.) When the cluster finally did come back up, something got misconfigured. A scheduled backup fires off and takes down one mode which apparently the others dislike and they all start squabbling about who has the most recent copy of this table or that, and so damage control, cleanup and restarting the site gets more complicated.
Your efforts are greatly appreciated.

Black Dow |

I suppose my biggest concern is this:
Should I try and repost everything from today that got deleted, or do you think it will show up at some point?
+1 on this - burned a few good hours updating the crunch on a profile and posting in ongoing games - now all those threads/profile have reset and info is lost.
Am reluctant to rejig if the same thing happens (laptop barely survived being used as a discus this morning)...

The Dragon |
1 person marked this as a favorite. |

+1 on this - burned a few good hours updating the crunch on a profile and posting in ongoing games - now all those threads/profile have reset and info is lost.
Am reluctant to rejig if the same thing happens (laptop barely survived being used as a discus this morning)...
I've found that I'm much safer surfing the interwebs if I have a punchingbag handy nearby. Something to consider if your laptop is expensive.
That said, severe +1. Play by post really needs the server to be reliable in storing content.
Could you get back to us on whether you are going to attempt to restore our lost posts?
Also, if you could put up a notice of when you expect the server to be able to keep posts, that'd be great. I'm not going to put up new stuff unless I'm relatively sure it stays where it is.

Grimmy |

We're still figuring out exactly what's happened and what we're going to do to make this not happen again. The power went out. The UPS that's supposed to bridge the few seconds until the generator kicks in decided to take a nap. The database cluster had to be restarted from cold, which is a tricky time for a cluster. (They generally prefer partial failures or rolling restarts.) When the cluster finally did come back up, something got misconfigured. A scheduled backup fires off and takes down one mode which apparently the others dislike and they all start squabbling about who has the most recent copy of this table or that, and so damage control, cleanup and restarting the site gets more complicated.
So how long does it take to learn egyptian?! Amazing language!
So glad the sites back.

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Just popping in here to say that this seems to have affected the store as well i bought 11 or so books last night got the confirmation email and suddenly this morning they are all back in my cart. so just a heads up if you bought anything recently to make sure its still in your downloads.
I've sent you an email regarding this issue.
thanks
sara marie