I started up four subscriptions to gain your advantage, and thought that I had gotten your system to finally recognize when I wanted the subscriptions to start (updating quantities seemed to work during the ordering process), but when I received my email confirming my order it indicated that I was receiving items I did not want.
In short, I want to start my subscription with PF2 books. For the adventure path, I wanted to start with the Age of Ashes.
Adventure Path Subscription
indicates starting with Tyrant's Grasp (#5). Please start with Age of Ashes (#1)
Lost Omens Subscription
start with Lost Omens World Guide, not Druma or Poster Map
Pathfinder Rulebook Subscription
start with Core Rulebook, not Planar adventures
Pathfinder Map Subscription
|Sam Phelan Customer Service Representative|
I have had a similar issue when signing up for the Core Rulebook subscription (I only noticed today). Despite setting it twice to the 2nd Edition Core Rulebook, when I look at my orders it tells me that I have Planar Adventures in my sidecart! Is there any way to get this sorted out tomorrow? I was desperately hoping to get my first look at the PDFs tomorrow. If it helps it says that the Planar Adventures order was "Moved from order 7968445."
|Virginia J. Customer Service Representative|
Sorrior, it looks like I was able to get your subscription set up with the correct starting item a few days ago.
Taedin, I've set up your order to start with the Second Edition items, so please take a moment to look it over. If anything looks wrong, let us know, but otherwise, we'll ship it from our warehouse soon!