New user can't create new threads


Website Feedback


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As explained here:

MaUC wrote:

I can't create new threads for some reason. Including creating a thread to explain that I can't create threads...

I don't know how to proceed... :/


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MaUC: In general, the process is to click on a subforum (for instance, Website Feedback) and look to the right side of the screen from the subform title. You should see ADD NEW THREAD | FOCUS | HIDE ∅ (or, possibly, ADD NEW THREAD | DEFOCUS | SHOW ∅, depending on what you've clicked on). Clicking ADD NEW THREAD should open a new page with a title box and text box to title your thread and type your post.


Thank you very much, Joana, for creating this thread for me...

I tried all of that, but it simply stopped working after I created a single thread. :/

I created my new campaign's gameplay thread without any problem, but I later tried to create the discussion thread and I simply couldn't do it. I tried both creating it through the link in my campaign's "Discussion" tab and by doing it directly in the "PbP Discussion" subforum, but nothing works.

Whenever I clicked in "Submit Post", the page would simply refresh and show me a preview, as if I had clicked in "Preview Post". I then tried creating new threads in different forums, but it didn't work anywhere.

Clicking on the title-link to the supposedly created new post/thread simply sent me back to the website's main page. I have no idea what's going on... My brother tried creating a new thread (using his account) using the very same computer no more than 5 minutes later and it worked perfectly for him. :/


That definitely sounds like something weird is going on with your account. Unfortunately, that means that no one but Paizo staff can help you. This is the forum to report problems like that in, so hopefully someone will be along soon to deal with it from their side.


Yeah... I even tried in a different PC, but the problem remains... :(

I already contacted the customer service e-mail, so I'm hoping they'll look into it.


I wonder if you've been inadvertently caught by the anti-spam measures?

Customer Service Representative

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Hi MaUC,

I tried poking something. Can you try again and see if you can post now?

Thanks!


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That did it!

Thank you very much, Sharaya! You're now my favorite member of Paizo's staff! :)

Customer Service Representative

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You're welcome! And thanks! ^_^

For future reference, it looks like you somehow unset your character as active, which is why you could not create a new post.

You should be able to toggle this setting yourself if you click on the "Edit This Campaign" link in the Campaign Info tab.

Once that section is open, under the Players and Characters sections, there are check boxes to mark them as active.


I see. Thank you for the clarification. :)


Okay I am having a similar problem I double checked and I have made sure that my profiles are both active for my game but I cannot seem to create additional threads beyond the ones I have already created.

@Sharaya if you are available can you please look at my Lost in the Labryinth game and see why I cannot create new Gameplay nor new Discussion threads. Thanks in advance.

If there is a general email I should send this too for proper attention will someone please let me know. Thanks in advance.


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Sharaya hasn't posted since 2018, so I don't think she even works for Paizo any more. Too much has changed in the last five years for an old thread like this to be of any use for a website problem.

You would be better off sending an e-mail to customer.service@paizo.com.


Thank you


I too am getting this error year later. What should I attempt to fix this? It allows me to post in other threads/topics but not to allow me to makew new ones despite it allowed me too last night. All ti does when I try to submit post on a new thread is send me a Preview.


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Send an e-mail to customer.service@paizo.com about this problem.

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