Did my AP sub fail to ship yet again?


Customer Service


Did the march issues already ship?

As you can see, something is VERY wrong with my subscriptions.

Can someone please fix this? I shouldn't have to contact support to get my products mailed on time, especially for pathfinder battle when I don't know when that will be released :(

Do we have a release date for crown of fangs yet?

I need to know when to call to have my subs pushed through manually since it doesn't work on it's own anymore. And can someone please fix this? What's the point of a subscription if it doesn't work?


Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path, Starfinder Society Subscriber

Subscriptions still have about three days to run before they estimate finishing, on the 24th. Once it hits the 25th, if you haven't gotten the shipment notice by then, or if they announce subscription shipment is complete earlier, that's when to contact Paizo, though I'm sure somebody from their customer service will check on your order status as soon as they see your post.

Estimates of this month's shipping dates are in the Monthly Shipping Thread for March.

Customer Service Representative

Hi Lorian,

I'm sorry to see that your subscription has been having some trouble. It looks like your account may have been being affected by a bug the tech team is still looking into. I have fixed theoretical problem and it should work better moving forward.

I have manually generated your March order and combined your other pending AP items with it. You should get an updated order confirmation email soon.

The Battles items are still in your sidecart, as those should be releasing sometime in April.

The warehouse is still working on getting the March subscriptions orders out on their way, so you should see a shipping update by the end of the Friday, if not sooner.

If you have other questions, please let us know

Thanks!
~Sharaya


Okay thanks, sorry for being grumpy, I still love you guys :)

Customer Service Representative

Yay! Thanks! ^__^

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