I received an email stating that my order would be shipping soon, and my bank account was charge. This was June 27, and I still haven't received my order. When I look at the order page, the Status says Complete, and under Package Tracking, it says:
Not yet shipped
Item(s) have already shipped
Not trackableIs there any way I can get information on whether this actually shipped, and if it was delivered? I should have received this already, as a coworker got the same email after me, and has already received his order.
I'm sorry to hear that hasn't arrived yet. It should have shipped. I'm seeing if there's anything else I can find out for you, and will send you an email when I know more.
Customer Service Representative
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Hello all,
Is there any way I can get an update on where the shipment is? It's been half a month since it shipped and it still hasn't arrived yet.
Hello G0DL1K3D3V1L,
I'm sorry to hear that your shipment has not yet arrived! I've done a bit of investigating, and I'll be sending you an email with more information in just a moment. Please let me know if you have any further questions.
Thanks!
Katina
Hello G0DL1K3D3V1L,
Yes, if you have any issues with the box just let us know.
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Customer Service Representative
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I'm having problems redeeming my code for "Pathfinder Roleplaying Game Beginner Box (Physical Copy)"
The code given by Humble won't work in the checkout "Have a promotional code or paizo.com gift certificate claim code?" field.
What should I do to get this? (...finally?)
Hello d12,
Thanks for letting us know about this! I've taken a look and it seems that you have already redeemed the code for your Beginner Box, but the order was not fully submitted.
If you go to the Humble Bundle Redemption section of your My Account page, you should be able to scroll down and see the checkout process pending. Once you've clicked through and completed all the 3 steps, you should be able to hit the "Place Your Order" button, and that ought to do the trick. Once it's submitted, you should receive a confirmation email to let you know.
If there are any difficulties with this process, just let me know and I'll be more than happy to help out.
Thanks!
Katina
Wow, I just checked back on this now. I never noticed you replied. I'm glad I checked. I'll be filling out the information required, but is it still available at this point?Hello, It seems I've run into the same issue. I was wondering when it would arrive and it's been months and I realize it may be on your end that it never went through.Hi Guillaume,
I have checked on your order and it doesn’t look like it was submitted all the way. You should be able to get back to the order to finish submitting it here: https://secure.paizo.com/humblebundle...
Yes, it is still available.
Hello, sorry for really late reply, but I seemed to have missed any of my Pathfinder redemptions for the Humble Bundle last year.
Is there any way to check if it went through?
Hi Kurtis,
I'm not seeing that any Humble Bundle codes have been redeemed on this paizo.com account.
Once you get the codes from Humble Bundle, you should still be able to redeem them on this page: https://secure.paizo.com/humblebundle
Hello Letifer,
You may be able to contact Humble Bundle and see if they can give you codes. You can find their support page here.