Same for me. No chance and no download since yesterday. Even if I wait 10 minutes..... I unterstand that there is a problem with the servers because of the heavy load. So a slow download would be ok! But it seems that the copy protection is more or less the problem. And that is a part that I can't unterstand when I pay for the product! Please fix it!!!!
Same here! Not an single download since hours.....
I'm having the same issues.
To add insult to injury, while I am waiting for the file to "personalize", I get "timed out" of the web page. Paizo tells us to wait, but they need to disable the auto time-out feature or at least increase the time until you're timed-out to an hour.
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You're aware that folks who line up for days in front of an Apple store are regularly mocked, right? I'm not interested in waiting three days for a phone, and I'm not interested in waiting three days for more PDFs. If I wanted to wait, I'd have bought hardcopy.Hey guys, just think about it like queuing outside an iStore for that new iPhone or such. Must of us are getting INCREDIBLY good deals on AMAZING products, AND supporting a charity to boot.
I don't mind waiting a few days when I saved over a hundred dollars on my books.
Another thing to think about, they have been streaming PF all day over twitch, I haven't been following that so I don't know if that is going through their server which could be slowing the server down somewhat. Also if the tech group has played at all or is helping sort out Twitch they won't have been able to work on this.Let's give them a day or two before we rage?
Keep up the good work PAIZO
Yes I am aware that they are mocked. You however don't seem to know when someone is trying to make the best of a situation and hopefully try and cheer people up
I puchased the humble bundle of PDFs and was quite excited to get them downloaded. unfortunately there appears to be something wrong with the download client. I go into my downloads and left click the name of the boook and text pops up saying to click it again in 10 seconds, so I wait and click again, but no matter how long I'm waiting the download isn't starting, it just keeps refreshing the page.
Seems to be a bigger problem.... Same problem here
Yeah, the servers are overrun with humble bundle buyers right now...
See this thread
Anyone else feel like they bit off more than they could chew?
Someone should overthink their it-structure if a ONLINE shop crashes so fast......
+1
We can download the files from the Bundle after the "increased traffic" is over, right? I'll just wait until then.
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I'm not sure if this would help traffic but I'm thinking about paying for bundles now and distributing codes later as convention prizes to be redeemed a few months from now.
Can that be done, or do the bundles need to be redeemed within the promo period?
Also, do you get a single code with each purchase, or is it broken up into different codes for the items included at each different award level?
On the other hand, if nobody can download anything, how is the "increased traffic" ever going to go down?
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There is a single code, and Vic has said they will be good for quite awhile. But if you want the physical Beginner's Box, that may not be in stock if you wait too long to redeem.
Thanks for the quick reply and the source, TOZ!
And thanks to Match_stick for the clarification.
Here comes Santa Claus...
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You're welcome Peter, and thanks to Match_stick as well. I haven't taken the plunge on this myself.
Can we confirm that it is in fact an issue with traffic/load and not the actual download itself?
Thanks
Volf
I can confirm that I am having the same problem with the new organized play scenario downloads.
I think I am just going to wait a few days and come back then. Hopefully they'll have a chance to sort the downloading issues out. I don't think they were quite ready for the impact that the Humble Bundle Sale would have on their servers! :)
Unfortunately, there is not. However, you can click on all the files in sequence that you want to download to submit all of them to the personalization (watermarking) queue all at once, which may cut down the wait on downloading them all.
It's a great suggestion though so I hope the tech team adds it to their backlog. Especially if it's combined with the filters suggestion from earlier (e.g. a download all button for all products currently shown based on the filter, rather than every product).
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One more clarification:
If you want to gift the items, do you need to click the gift link on the Humble site, or can you do that when you take the codes to the Paizo site?
My thinking is that I want to get the certificates into my Paizo account ASAP and assign them later from there. But I'm not sure if one option or the other makes it easier for me to present the gift. As I don't have a humble account I guess Paizo would help me keep track of where these get distributed.
For the people who are reading this and just bought that bundle.....
please do everyone a favour and don't download the stuff for the next 2-3 days unless you actually need it right now. Everyone will profit from it, even you since you won't have any issues loading it later and other people get a chance to download stuff they need to prep.
One more clarification:
If you want to gift the items, do you need to click the gift link on the Humble site, or can you do that when you take the codes to the Paizo site?
My thinking is that I want to get the certificates into my Paizo account ASAP and assign them later from there. But I'm not sure if one option or the other makes it easier for me to present the gift. As I don't have a humble account I guess Paizo would help me keep track of where these get distributed.
You can do either, although doing it on the Humble Bundle side of things is easier. By purchasing the bundle as a gift, you get one single code to hand out, which gives access to all of the individual codes in that particular bundle. Otherwise by purchasing for yourself, you need to claim the page to view the codes and then hand out each code individually. You don't need a humble bundle account in order to do either, but if you don't have an account there you'll need to make sure you never lose those emails with the codes in them, because they won't be re-sent.
Paizo doesn't track who purchased a bundle vs who redeemed a code (indeed, I don't think they're able to if they wanted because humble bundle doesn't share that info iirc), they just know that X code is valid for a set of products, and Y person redeemed X code.