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So, I just placed an order for the PFRPG Beta plus a couple of other items and the postage came out at $20.34. Fair enough.
I then decided to place another order for a second copy of PFRPG Beta for my players and the postage showed $17.20. Seemed reasonable so I upped it to 2 copies. The postage changed to $40.88. Wow, too much, so I changed the quantity in my cart back to 1. But the postage only dropped to $33.53. Err, looks like there might be a bug in the code there.
Chief Technical Officer
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So, I just placed an order for the PFRPG Beta plus a couple of other items and the postage came out at $20.34. Fair enough.
I then decided to place another order for a second copy of PFRPG Beta for my players and the postage showed $17.20. Seemed reasonable so I upped it to 2 copies. The postage changed to $40.88. Wow, too much, so I changed the quantity in my cart back to 1. But the postage only dropped to $33.53. Err, looks like there might be a bug in the code there.
Not exactly a bug. When you have one copy, you can use standard shipping (which is relatively cheap). When you add a second, the order goes over the weight limit for standard international shipping, so it has to switch you to Priority Mail, which is more expensive. Then, when you remove the extra copy, you can go either standard or Priority, but since you had most recently "selected" Priority, that's what it defaults to. If you check the shipping method popup, I think you'll find that you can choose standard shipping for the lower price again.
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Not exactly a bug. When you have one copy, you can use standard shipping (which is relatively cheap). When you add a second, the order goes over the weight limit for standard international shipping, so it has to switch you to Priority Mail, which is more expensive. Then, when you remove the extra copy, you can go either standard or Priority, but since you had most recently "selected" Priority, that's what it defaults to. If you check the shipping method popup, I think you'll find that you can choose standard shipping for the lower price again.
Fair enough. I hadn't kept an eye on the shipping method. I guess that means that if I want multiple copies of the beta at the best shipping price I need to place multiple orders of 1 each.
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Chief Technical Officer
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Not exactly a bug. When you have one copy, you can use standard shipping (which is relatively cheap). When you add a second, the order goes over the weight limit for standard international shipping, so it has to switch you to Priority Mail, which is more expensive. Then, when you remove the extra copy, you can go either standard or Priority, but since you had most recently "selected" Priority, that's what it defaults to. If you check the shipping method popup, I think you'll find that you can choose standard shipping for the lower price again.Fair enough. I hadn't kept an eye on the shipping method. I guess that means that if I want multiple copies of the beta at the best shipping price I need to place multiple orders of 1 each.
For now, that's correct. Hopefully later this year, we'll start doing that for you behind the scenes whenever it would save you money.
Can I ask for media rate on these books so the shipping costs will go down? I don't need it in a hurry. $7 seems like a lot to send a little trade paperback book.
Is there a spend $25 or $30 and get free shipping option like most places have?
The shipping options are available here in the FAQ. See this other post about why Media Mail isn't an option.
There is a $10 discount on shipping if you spend $100 or more on products in a shipment.
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Customer Service She-Hulk
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Can I ask for media rate on these books so the shipping costs will go down? I don't need it in a hurry. $7 seems like a lot to send a little trade paperback book.
Is there a spend $25 or $30 and get free shipping option like most places have?
Hello Anonymous,
I've taken a look into your account and it seems that the only open order in your account is #3435355, and the cheapest shipping method we have available is Standard Postal Delivery for $6.09. As Hawkmoon said, we do have the First Ten Discount available for orders with over $100 of shippable material, but we are not able to offer Media Mail rates.
Please let me know if you would like to alter the order in any way, and I would be glad to help out. Likewise, I'll be happy to help with any further questions or concerns that you may have.
Thanks!
Katina