Order 746662


Customer Service

The Exchange

Hi

It's now been the 6-10 days in transit for my order and still no sign of it. Is there any way of tracking where it is?

Thanks

Sczarni

Mark Peyton wrote:

Hi

It's now been the 6-10 days in transit for my order and still no sign of it. Is there any way of tracking where it is?

Thanks

Depending on when you ordered it - are you taking into account holidays and weekends - those are not counted in the 6-10 business day estimate.For the 10 day estimate to be over you would have had to order Dec 21st I believe (the estimate starts the day after you get the email on it shipping) also factor in extra congestion in the delivery systems for the holiday and you should give it an extra day or two for that as well.

That being said, you will have to wait for Cos or Corey to give you an official responce

The Exchange

Cpt_kirstov wrote:
Mark Peyton wrote:

Hi

It's now been the 6-10 days in transit for my order and still no sign of it. Is there any way of tracking where it is?

Thanks

Depending on when you ordered it - are you taking into account holidays and weekends - those are not counted in the 6-10 business day estimate.For the 10 day estimate to be over you would have had to order Dec 21st I believe (the estimate starts the day after you get the email on it shipping) also factor in extra congestion in the delivery systems for the holiday and you should give it an extra day or two for that as well.

That being said, you will have to wait for Cos or Corey to give you an official responce

I ordered Dec 4th. It shipped the 21st.

Thank you I can figure the days and I checked the other responses on here to make sure I was figuring it right.

Paizo Employee Director of Sales

Mark Peyton wrote:

Hi

It's now been the 6-10 days in transit for my order and still no sign of it. Is there any way of tracking where it is?

Thanks

Thank you Captain, for the helpful info!

Mark,

Your order did ship out from our warehouse on the afternoon of Friday, December 21.

Unfortunately it did not make the mail pickup for this day, so it was picked up by the USPS on the next business day. The next business day was December 26th. Today would be the 8th business day from this date of departure.

Therefore, your order should be showing up any day now.

Thanks,
cos

The Exchange

Hi

It's now the 10th day based on the new day of shipping and still no sign. As I asked before is there any way of tracking where it is?

Thanks


Mark Peyton wrote:

Hi

It's now the 10th day based on the new day of shipping and still no sign. As I asked before is there any way of tracking where it is?

Thanks

Hi Mark,

Unfortunately, the 6-10 day estimate isn't an exact amount of time and doesn't include any possible customs delays. You may want to check in with your local post office to see if they have any ideas on how you can check to see if your package is being held for possible import fees or inspection.

As for tracking, we don't have that capability with USPS orders. It's a little early to start worrying about your package being lost, and there is a good possibility that your package is just a little delayed. I hope this helps!

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