Karzoug the Claimer

Salazar's page

121 posts. Alias of Scott Maynard.


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My subscription Order 7916623 has not processed yet. I tried to use a new payment method, but it is still showing the old card. Can you check on this? Thanks.


Two of my cards in the PACG core set I received were stuck together. Can I get replacements? The cards were Bodyguard Ally and Gozreh's Growth blessing.


Could you remove this item from my sidecart? Thanks.

The Lord of the Rings LCG: Watcher in the Water Adventure Pack


Could you please remove this item from my sidecart? Thanks.

Arkham Horror: The Dirge of Reason Hardcover


Could you remove the 4 Starfinder miniature sets from this current order? Had some unexpected expenses and will try and order them later.


Sam Phelan wrote:

Hello Salazar,

It appears that the order in question did not process because there was no payment method applied to the order. Your default payment method somehow became unset, and the order couldn't process without an applied payment method. I have chosen what appears to be your most recently used Payment Method and applied it to the order.

Please give the confirmation email I have sent you a look and let me know if a different payment method should be used. Once I have your confirmation we will be sure to get the order out ot you promptly. Thank you!

The credit card in my profile is the correct one. Thanks.


Could you check on Order 5384444? It has not processed yet. Thanks.


Could you please remove Hour of the Huntress from my sidecart? Thanks.


My August order has not shipped yet. It was generated back on Aug 14th.

Order 5294812


Salazar wrote:
My July subscription order has not shipped yet.

The Order# is 5202763


My July subscription order has not shipped yet.


Please remove this item from my sidecart.

Arkham Horror LCG: The Labyrinths of Lunacy Scenario Pack


This order is incorrect. Several items on it I have already received in May.

I believe it is this charge.

Thu, May 24, 2018 Shipped package Edward S Maynard
Visa **** **** 2965 $78.50

It is not showing a package number shipped with this charge, but I have already received these items (but have not got the PDF yet)

1) Pathfinder Adventure Path #130: City in the Lion's Eye (War for the Crown 4 of 6)

2) Pathfinder Adventure Card Game: Ultimate Intrigue Add-On Deck

3) Pathfinder Player Companion: Blood of the Ancients

4) Pathfinder Worldscape Humble Bundle One-Shot Comics

5) Starfinder Flip-Mat: Starship, The Sunrise Maiden

6) Pathfinder Flip-Mat: Carnival


This item is showing up in my sidecart. However, I have already received my case for my subscription. Could you please remove it?

Pathfinder Battles—Jungle of Despair Case


For some reason, most of my April subscription items have been moved to my sidecart I've Received my Pathfinder Minis case, but that is all I have received of my April list. When will these items ship?


Could you please remove the following item from my sidecart? Thanks.

Arkham Horror LCG: The Path to Carcosa Expansion


When I received my Starfinder Core Rulebook, the back cover had a large rip in it. Can I get a replacement? Pictures on request.


Diego Valdez wrote:

Hello Salazar,

I have moved the items to your sidecart. The issue is due to your subscriptions not having a payment method attached to them. When you were trying to submit the order it was not seeing a payment method and was not letting the order go through. I see 2 payment methods on your account and I can attach one to your subscriptions so it doesn't cause a problem in August, but I will need to know which one. You can let me know which by emailing customer.service@paizo.com or giving us a call at 425-250-0800 between 10am and 5pm pacific time, Monday through Friday. You should also be able to attach it yourself if you prefer on your My Subscriptions page.

I've removed a card so you can attach the one that is still there.


When I try to order the items currently in my cart, the order never completes. I've been having this issue for a while. Could you complete this order and ship with my subscriptions. Thanks.


Diego Valdez wrote:

Hello Salazar,

I'm sorry to hear you were having trouble with the website. I have submitted the order for you and you should be able to see the items in your sidecart now.

I only need one each of these 2 items. They are in my sidecart twice.

Arkham Horror LCG: Blood on the Altar Mythos Pack
Arkham Horror LCG: Undimensioned and Unseen Mythos Pack


Whenever I try to place an order, it never completes. Instead, when I click Place Your Order, the boxes disappear, but the order never completes.


Could you cancel the Arkham Horror card game from my Sidecart? I got it for Christmas. Thanks.


Sharaya wrote:

Hi Salazar,

I'm sorry to hear that! I've added replacements to your sidecart. And please do email us some pictures.

Thanks!
~Sharaya

Pictures were sent with the same header as this post.


Two of my items from this order have miscut pages.

The damaged items are:
Pathfinder Roleplaying Game: Villain Codex
Pathfinder Player Companion: Blood of the Beast

Photos are available on request.


Could you hold Pathfinder—Worldscape #2 to ship with my next regular order? It is silly to pay almost $4.00 shipping for 1 comic.


Could you check and see if my Pathfinder Battles Subscription is set to 1 or 2 cases? If it is 2, please set it to 1. I only wanted 2 of the last case.


Diego Valdez wrote:

Hello Salazar,

It looks like when you tried to move the items out of your sidecart they got stuck trying to get into an order. I have given them a nudge all the way in. You will be receiving an email confirmation, please look it over and let me know if any changes need to be made.

Please remove the two Rifts books from my order. I'm waiting to see if they are going to release the revised conversion book 2.


Salazar wrote:
Why is my current order including subscription items in my sidecart rather than in an order?

While checking my side cart out, I accidently deleted it. Can my October order be checked on.


Why is my current order including subscription items in my sidecart rather than in an order?


Sharaya wrote:

This has been done.

Thanks!
~Sharaya

Are you sure it has been removed? It is still showing in my sidecart.


Please remove the regular edition of Curse of the Crimson Throne from my side cart. I've upgraded to the Limited Edition.


HeHateMe wrote:
I can't seem to find any information on the Savage Worlds Rifts release date. Anyone have a clue about this?

Digital copies of the Players Guide and GM Guide have already been sent to Kickstarter backers. Print copies from the Kickstarter are estimated to be released in Nov 2016. Wide release would presumably be shortly after.


Sharaya wrote:

Hi Salazar,

I'm sorry to see that hasn't shipped yet. It looks like the goblins got confused and the book
Rifts Conversion Book Two: Pantheons of the Megaverse isn't actually ready to ship yet (we're still waiting for it to make it to us from a supplier).

I can either move that to the sidecart, to get the rest of the items on their way now, or I can move everything back to the sidecart and items will get combined with the August order. Please let me know what you prefer.

Thanks!
~Sharaya

Just put everything in the August order. Thanks.


My July order still hasn't shipped. Can you see why? Since August's order will soon be up, can July and August just be combined?


This month's order has not yet shipped. Do you have an estimate of when it will?


Kevin Mack wrote:
Havent said which pathfinder characters are gonna be in it have they? (Still holding out for more Lini.)

Not in the post I read. I'm assuming it will be the same group we've had in the others.


2 people marked this as a favorite.
RiffWizard wrote:

With Hollow Mountain now wrapped up, and perhaps I just missed the announcement, are there plans for a next series?

According to the Know Direction podcast, the next series will be Pathfinder Worldscape which will be a crossover with Red Sonja, John Carter from Mars, Tarzan, and possibly other Dynamite Fantasy titles. It will have character builds for characters like Red Sonja.


My Pathfinder- Hollow Mountain #3 had one of the staple missing and the cover ripped where the staple was. Can I get a replacement copy?


Please return my Pathfinder Battles subscription to 1 case per Release.
Thanks.


Is the price on the subscription Pathfinder Battles correct? It looks like it is taking the 30% discount from the list price rather than from Paizo's price like it is supposed to. It would seem to be cheaper to cancel the subscription and order it straight.


Katina Davis wrote:

Hello Salazar,

While there's no easy way to do that on your end, I've marked your Battles subscription to have a quantity of two, so it should spawn doubles of the set and the incentive into your upcoming subscription order. Once that order has been fulfilled, just remind us either via messageboard, email, or phone, and we can bring the subscription back down to one copy of each product.

Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I'll be glad to help.

Thanks!
Katina

I had gone ahead and placed an order for another set and premium. Can you make sure that order is removed from my account? Thanks.

Order 3803247


How do I add a second case and second premium of the Rusty Dragon Inn to my Pathfinder Battles subscription? I would like two cases of this set only.


The Pathfinder Battles—2015 Promotional Figure: Red Dracolisk from this order was broken off the stem when I recieved it. I've tried to reglue it, but have been unable to.


Can you remove the miniatures from this order? They shipped with this month's items. They were still in my order list and I couldn't delete them.


Here is the FAQ


Sharaya wrote:

Sure!

You should get another updated email. :)

I've got too many Duergars on my order. I only want 4. When I looked before, I might have looked at the order wrong.


Salazar wrote:
I am trying to complete an order and when I get to the confirm your order page and press place your order, nothing happens. Is the site having issues?

Could you go ahead and add 3 more Duergar and 3 more Fire Beetles and 1 Albino Wererat to that order? Thanks.


I am trying to complete an order and when I get to the confirm your order page and press place your order, nothing happens. Is the site having issues?


Why is this order being split into 2 shipments? My account is supposed to ship everything in one order to save on shipping. This happened last month as well.

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