Unable To Order


Customer Service


Whenever I try to place an order, it never completes. Instead, when I click Place Your Order, the boxes disappear, but the order never completes.


Salazar wrote:
Whenever I try to place an order, it never completes. Instead, when I click Place Your Order, the boxes disappear, but the order never completes.

I am having the EXACT same issue. Was considering emailing the customer service email. Was just told about this site and trying to get into Pathfinder, so I want to buy the Rule Book. Have tried to complete a transaction approximately 10 times now.

Paizo Employee Customer Service Representative

Hello Salazar,

I'm sorry to hear you were having trouble with the website. I have submitted the order for you and you should be able to see the items in your sidecart now.

Paizo Employee Customer Service Representative

Hello cweav1440,

It looks like our card processor was having an issue and was timing out when you were trying to place the order. I see that you were able to get it placed though. It is currently on a pick list which means it is part of the batch of orders the warehouse is currently packing up and shipping out.


Diego Valdez wrote:

Hello Salazar,

I'm sorry to hear you were having trouble with the website. I have submitted the order for you and you should be able to see the items in your sidecart now.

I only need one each of these 2 items. They are in my sidecart twice.

Arkham Horror LCG: Blood on the Altar Mythos Pack
Arkham Horror LCG: Undimensioned and Unseen Mythos Pack

Paizo Employee Customer Service Representative

Hello Salazar,

The second copy of each has been cancelled from your sidecart.

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