Why is everything in my sidecart?


Customer Service


Why is my current order including subscription items in my sidecart rather than in an order?


Salazar wrote:
Why is my current order including subscription items in my sidecart rather than in an order?

While checking my side cart out, I accidently deleted it. Can my October order be checked on.


Pathfinder Companion, Maps Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

How do you delete (or edit) your sidecart?

Paizo Employee Customer Service Representative

Hello Salazar,

It looks like when you tried to move the items out of your sidecart they got stuck trying to get into an order. I have given them a nudge all the way in. You will be receiving an email confirmation, please look it over and let me know if any changes need to be made.


Diego Valdez wrote:

Hello Salazar,

It looks like when you tried to move the items out of your sidecart they got stuck trying to get into an order. I have given them a nudge all the way in. You will be receiving an email confirmation, please look it over and let me know if any changes need to be made.

Please remove the two Rifts books from my order. I'm waiting to see if they are going to release the revised conversion book 2.

Paizo Employee Customer Service Representative

Hello David,

The sidecart is in many ways like any other order. We can remove items from it if you'd like. There is a ship right away button on your sidecart you can use to have everything in it ship immediately instead of wait for your monthly subscription order. What would like moved out of yours?

Paizo Employee Customer Service Representative

Hello Salazar,

The Rifts books have been removed from the order. You will be receiving an updated email confirmation reflecting that change.


Pathfinder Companion, Maps Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
Diego Valdez wrote:

Hello David,

The sidecart is in many ways like any other order. We can remove items from it if you'd like. There is a ship right away button on your sidecart you can use to have everything in it ship immediately instead of wait for your monthly subscription order. What would like moved out of yours?

Already taken care of. Thanks!

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