Syntira

LaShana's page

****** Venture-Agent, Virginia—Norfolk 56 posts (59 including aliases). No reviews. 1 list. No wishlists. 47 Organized Play characters.


RSS

1 to 50 of 56 << first < prev | 1 | 2 | next > last >>
Grand Lodge

1 person marked this as a favorite.

Great, so we can send emails that will never be answered? Awesome

Grand Lodge

Though you’ll probably want to get the page for the tokens updated. I checked again bat 3am EST on 11/9/2021 and they are still showing as available now. Just to save you any emails from weirdo late purchasers like me. ;)

Grand Lodge

Hi Logan! Please send the rest of the order. Especially if you aren’t sure you’ll get the coins back in.

Thanks a bunch!
Have a great week!

Logan Harper She/Her wrote:
LaShana wrote:

Hi! My order, which was placed on 11/2/2021 says that it is waiting on backordered products. I went through and checked each item individually and NONE of them show as backordered. Could you guys take a look and see what the issue is and process my order for me?

Though if possible could I change one of the maps. I did add the wrong map. I had actually meant to add map - Twisted Caverns and added Shipwrecks in error. They are the same price.

Thank you,
Shannon P/LaShana

https://paizo.com/products/btq027rt?Pathfinder-FlipMat-Classics-Twisted-Cav erns.

Hi,

After taking a look at your order it looks like the PaizoCon Hero Point token is, unfortunately, the item that is out of stock. I'm looking into whether or not we will get more back in, but in the meantime, I can always send the rest of the order to you so you don't have to wait. I also took off the Shipwrecks map and added the Twisted Caverns for you. So just let me know if you'd like me to get the rest of the order out to you or if you'd prefer to wait :)

Grand Lodge

Hi! My order, which was placed on 11/2/2021 says that it is waiting on backordered products. I went through and checked each item individually and NONE of them show as backordered. Could you guys take a look and see what the issue is and process my order for me?
Though if possible could I change one of the maps. I did add the wrong map. I had actually meant to add map - Twisted Caverns and added Shipwrecks in error. They are the same price.

Thank you,
Shannon P/LaShana

https://paizo.com/products/btq027rt?Pathfinder-FlipMat-Classics-Twisted-Cav erns.

Grand Lodge

Thanks a bunch Logan. Sorry for the double post of my issue. This same thing (with the certificates (the last several purchases) and the overlook of the original post) happened last time. I know you guys have your hands full and are probably overwhelmed so sorry to add to the extra workload.

Logan Harper She/Her wrote:
LaShana wrote:

Hello,

I am in regards to the above order. I turned in 6 GM reward certificates totaling $175. At the time of my purchase I was charged the difference for the remainder of the order which was $26.44. All of the certificates turned in showed as redeemed and no longer useable immediately after.
Today I received an email confirmation that my order was processed and checked into my bank account to discover I was charged $175 dollars for the certificates that were already redeemed for that order.

I don’t understand why I can’t turn the certificates in I’m advance and then use the credits for the purchases to prevent this from happening. As this has happened on EVERY purchase where I have attempted to redeem certificates.

Please advise when the hold will be released or the funds will be returned to my account. As I refuse to continue to double pay for product.

Hi,

I took a look at your order and it looks like all the store credit is there but was getting a little stuck. Since the order hasn't shipped yet and because we don't officially charge for the order until it ships I was able to reverse the authorization for the $175 on your credit card as well as get the store credit working on the order. Please allow some time for that to be reflected in your account. Your order should be entering our shipping queue here shortly and I'll be keeping an eye on it as it goes out :)

Grand Lodge

Good evening,

I posted Friday afternoon about an error with my order. I used $175 in GM reward certificates, which were redeemed. I was then charged the full amount on my card - hence double charged. https://paizo.com/threads/rzs43i7t?Order-30129413
I don’t mind being patient for a response but there have been a good number of responses that have come in *SINCE* mine that have had not one but multiple replies.
Please advise when my order will be corrected and the funds currently held on my card will be released back into my account.

Grand Lodge

Hello,
I am in regards to the above order. I turned in 6 GM reward certificates totaling $175. At the time of my purchase I was charged the difference for the remainder of the order which was $26.44. All of the certificates turned in showed as redeemed and no longer useable immediately after.
Today I received an email confirmation that my order was processed and checked into my bank account to discover I was charged $175 dollars for the certificates that were already redeemed for that order.

I don’t understand why I can’t turn the certificates in I’m advance and then use the credits for the purchases to prevent this from happening. As this has happened on EVERY purchase where I have attempted to redeem certificates.

Please advise when the hold will be released or the funds will be returned to my account. As I refuse to continue to double pay for product.

Grand Lodge

Good morning,

I am submitting a third email regarding this order. I answered on the first but the order has still not but been updated and mailed.
So Then I submitted a follow up email this past Wednesday 9/15/2021 to try to figure out why it hasn't been sent. I know a lot has happened towards the end of the week and I would be very patient about an answer if I didn't see people who were canceling their orders getting replies while mine has been unanswered. The order itself should be good to go. The credit card is valid and funded, but the GM credits I was issued from conventions which I applied should be enough to simply process my book and send it. I have had the book on preorder since April.

Thank you
Shannon S

Wednesday, 06:47 pm
I’m checking on this order. I had replied with a request to please use the credit I redeemed and send my package.

Thank you!
Shannon

Order #35872510
Thu, Sep 2, 2021, 04:50 pm
Good evening,
The above order shows it needs a valid payment option. The card Information on file is correct, active and has adequate funds available. I also don’t understand the point of sending emails requesting updates to complete orders but then when we go to update them it doesn’t let us.
Please advise if you need any additional information from me.
Thank you!

Grand Lodge

I’m checking on this order. I had replied with a request to please use the credit I redeemed and send my package.

Thank you!
Shannon

Order #35872510
Thu, Sep 2, 2021, 04:50 pm
Good evening,
The above order shows it needs a valid payment option. The card Information on file is correct, active and has adequate funds available. I also don’t understand the point of sending emails requesting updates to complete orders but then when we go to update them it doesn’t let us.
Please advise if you need any additional information from me.
Thank you!

Grand Lodge

Hi Diego, is it possible to get a status update? It still shows as pending. I’m super excited for my book. Thanks a bunch.

Grand Lodge

Diego Valdez wrote:

Hello LaShana,

It looks like the order was trying to use store credit. You have enough to cover the order. I can get it out the door using that unless you want it to use a card. Let me know and I will get it on its way.

That would be great! Thanks a bunch! :) sorry for the delay!

Grand Lodge

1 person marked this as a favorite.

Good evening,
The above order shows it needs a valid payment option. The card Information on file is correct, active and has adequate funds available. I also don’t understand the point of sending emails requesting updates to complete orders but then when we go to update them it doesn’t let us.

Please advise if you need any additional information from me.
Thank you!

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

The.Vortex wrote:

I just realised that there is likely a mistakte in the types of damage for the low tier leaded skeletons. According to the adventure, the hammer does slashin damage, while the claws do bludgeoning.

It won't make much of a difference in most groups, so not a big issue overall.

This actually has happened in several of the adventures - or where they they have listed claws as ranged attacks.

Grand Lodge

1 person marked this as a favorite.

https://paizo.com/threads/rzs438ny?Order-33216812-double-charge-due-to-fail ure#1

I have been patiently awaiting a response to the above post as I know you all are woefully behind on emails and you *were* behind on posts. However, I went through today and saw that all current posts are being responded to. I currently have a hundred dollars of my money that was taken from my account while at the same time you “used” the gift certificates I applied. Meaning I spent $250 on $150 of merchandise.
I have been incredibly patient regarding this matter but now that I see you have somehow skipped right over my post I’m no longer going to accept your silence. I have made reviewing this as easy as possible. Linking my original post, including my order number and pasting in the “math” that was applied to my purchase.

Order #33216812
Subtotal (3 items) $139.97
Sales Tax $8.40
Shipping & Handling $12.19
Shipping & Handling Discount - $10.00
Order Total $150.56
Store Credit to Apply $105.00
Payments
Nov 17, 2020 Shipped package 3350662 Shannon Petrosky
Visa **** **** $43.76
Nov 17, 2020 Shipped package 3350662 Shannon Petrosky
Visa **** **** $106.80

Grand Lodge

Welcome Keith!! I just talked your arrival up to someone complaining about a 2 week wait for a response. ;) happy to have you keeping us all in check

Grand Lodge

Hi, it’s about a 5-6 week turn around time. I had a post from 11/6 that just got an answer on 12/10. I also have a completely unrelated post from 11/20 still pending a Reply.

Good luck friend. I know they did just hire a new person so maybe that will help clear the backlog.

SP

Grand Lodge

1 person marked this as a favorite.

So, I still have no response on my other purchase and I needed to use my gift certificates before they expired. So I placed another order - using THREE certificates totaling over $100. There was still a balance due so I paid with my card.
The system charged my card for the entire purchase. And still shows the certificates used. Which means that I spent $250 for $150 worth of product and shipping. Not including the item certificate that is still held up on my other purchase that absolutely will not let me update the payment method.
Now I understand that you guys are behind. But you guys are messing with peoples abilities to pay bills and put food on their tables by not being able to answer these responses in a timely manner.
My other request is 14 days old - with no response. I feel like these should be clear indicators that additional staff is needed.

Grand Lodge

Daxton808 wrote:

To whom this may concern:

I am attempting to update my payment information so that I can redeem my Humble Bundle order for the hardcover PF2E book.

Please make the necessary corrections so that I may submit the S&H payment.

I have also sent an email to the CS inbox.

Also having the same issue. And have a $50 credit that I lose if the order is simply canceled and resubmitted. I posted a message here and sent 3 emails with no reponse

Grand Lodge

Daxton808 wrote:
I'm having the same issue. This needs to be corrected, bc I do not want to lose my hardcopy book in 10 days.

Also having the same issue. And have a $50 credit that I lose if the order is simply canceled and resubmitted. I posted a message here and sent 3 emails with no reponse

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

andreww wrote:

I am nearly finished prepping this and I have to say it does look like a suitably epic introduction to the final PFS1 arc. There are quite a lot of editing errors (unsurprising for a very high level scenario with 3 different tiers). I will post them in due course but one major omission does need to be dealt with.

There does not appear to be any listed way to qualify for either the Eylysia's Insight or Mantis Bane boons. I can guess at what they might need but we really need to know.

I have tried sending you a message for 3 days but the system won’t let me. Could you send me your stat blocks please? My email is ssteward9@aol.com

I greatly appreciate it!

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

2 people marked this as a favorite.

Hey guys, so I am updating the Warhorn. Each session will have a generic splat for the most current season on there. And our most awesome of ACG GM’s David J. Will be prepared to work with players for the level they are looking to play. Both he and Tyler ( Hi Tyler I didn’t forget you, I’ve been putting out fires :) ) brought this to my attention.
I’m happy to see so much excitement for ACG. I just started playing it this year and really liked it. :)

Grand Lodge

Me three!!!!!

Grand Lodge

I went to try to update my pickup option for my map subscription to Gencon and the option isn't there for me either. Hopefully you can help me too Diego!!!

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Had a situation come up at a table I was playing at that I wouldn't allow and that clearly the GM wasn't comfortable with but we didn't have clear rules on it. We had a paladin at the table using a weapon cord to hang on to her wooden tower shield. When needed she would release the shield and free that hand. Twice she was called on to use her bow....With a 40 pound wooden tower shield hanging from one hand.
I feel there should at least be a penalty to her bow use and wouldn't the release of a 40 pound shield to drop to her side cause a problem? Or is this just me applying real world logistics again?

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

KingOfAnything wrote:

1. Blindsense, Darkvision, high Stealth, and telepathy are pretty neat. And the poisoned sting might come in handy. They are a bit underpowered for a 7th level familiar, but not a bad choice to take at 5th. I say that if you like the RP, go with it.

2. I really enjoy my Harrow deck. I try to have it on me whenever I play with my Cartomancer witch. He doesn't actually have mechanics that depend on it, but I enjoy drawing cards and seeing how they match up with an encounter, or making choices like "Left, Right, or Straight ahead?" with them. The cards come up in scenarios occasionally.

**John Compton cut my Harrow deck as I was playing this scenario. I'm pretty sure that means it is compelled to reveal the secrets of any game my Medium plays from now on.

Hi Fromper! I THINK i was your GM for Gencon. I debated on the harrow deck, but I found it super helpful when running the Harrowing module (Which I LOVED) and I am now considering making a harrower.

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

I can run if you need an additional GM for a table. But play would be preferable for me as well.

Grand Lodge

John Compton wrote:
** spoiler omitted **

You sir, are awesome! I will be running this 7 times at Gencon. This will make prep EVER so much easier!

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Thanks Tonya! And of course our evergreens which are prepped and ready to go. :):):)

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

I should probably add that I am also staying at the Westin and arriving sometimes early Wednesday

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

I'm interested in games but came to this post late. :( Sad sad tears

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

I have alerted the VO that here is some clarification that needs to be addressed concerning replays. :) Thank you again to everyone for the advise and feedback.

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

I have sadly (okay not really) been assigned 8-1 to run. Does anyone know how far out those are released?

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Bradley McTeer wrote:
They are real loosy goosey with the replay rules at that store. I try to remind them when I stop by, but hasn't stuck.

Brad - I can honestly say I am not loosey goosey with the replay rules. If you have played it and I don't NEED you at my table to fire I will ask you to leave. This particular situation had a GM star thrown in and a player who is not allowed to GM anymore which is why I couldn't split the tables.

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Lau Bannenberg wrote:
Riuken wrote:

A replay is a replay, the reasoning for disallowing it is the same:

"Some GMs may not be comfortable running an adventure for players who have foreknowledge of what is to come."

The thing is, the foreknowledge isn't the actual reason for discomfort here. It sounds like the discomfort is actually that he wants to replay a scenario while someone else is waiting to play it for the first time. Using a rule intended for a different issue to deny the replayer doesn't sound entirely fair to me.

---

I'm still unclear on how this came to happen in the first place. Did you schedule a table, he signed on, and only later did you actually pick a scenario? Or did you pick a scenario, and he signed on and was ready to spend a GM star to play it?

GM stars are fairly precious. It's something you tend to spend only on specific scenarios you really want to replay, not just "I wanna play but there's nothing else on".

Or in the case that this player had already claimed a seat at the table before the scenario was chosen - why select a scenario that one of the signed-up players has already played?

We ran into planning difficulties too, until one of our people came up with the wonderful session tracker as a way to quickly select scenarios that a group of people can all still play.

No, I schedule a month at a time. When I open the session it already has a scenario picked for it. I try to alternate between older and newer scenarios. He signed on knowing he had played it and thought to ask before showing up since I had 2 people waitlisted for the game.

This particular player is unable to make it to other game locations so he will sign up for everything at this one site. Oftentimes he won't remember that he's played a scenario until during or after the first combat.

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

No, our standing policy is that if you have played and we can fire a legal table without them then the GM has discretion over whether he will allow a player to replay. But I had never had a player pull the star before. I wasn't sure if there was a standard protocol in situations like this.

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

2 people marked this as a favorite.

Luckily fair minds prevailed and he *kindly* stepped aside with an offer to play a scenario he definitely hasn't played in our next months scheduling :)

You guys are awesome. Thanks a bunch. It was a difficult call and I appreciate everyones feedback.

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Yes, its just a tough call. He no longer GM's and he's played a large number of the scenarios so he's asked to sit out a number of games

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Thank you all. Sorry for my vague questions.

So if he hasn't used it, he still has it. And if he still has it and he won't budge I have to let him play?

Hmmmmm....

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Sorry, no I meant is a star infinite until you use it and then its gone or say for example:
I have 3 stars currently, at the end of the year will they reset whether or not I use them?

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

I'm thinking he won't. His exact wording was "Are you going to make me burn a GM star to play tonight?"

But do the stars reset at the end of the year? He hasn't run a game at all this year, and he does not attend Cons so I am pretty sure he doesn't have the narrative boon.

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

I have a table planned that has 6 signed up players and 2 waitlisted. One of the signed up players has played it before and wants to burn a GM credit to replay. Can I still tell him not to play so the other players have a chance to play it for the first time?

Also, when do GM stars reset?

Grand Lodge

I'd love to hear more about this. I'll be doing GenCon games this year and I run a lot of convention games. And I have a light Minnie mouse voice and people have trouble hearing me. ;/

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Totally following this. :):) I always need more advise and help. And I'm running my first PbP tomorrow.

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Rigby Bendele wrote:
GM Lamplighter wrote:
I love that we aren't prepping eight scenarios. With the specials likely coming out near Con time, it's nice to be able to concentrate on all the prep, terrain and NPC work for one scenario now.
I did eight unique preps for Gen Con my first year. The convention itself wasn't bad, but the prep work almost broke me the week before the convention.

Rigby - are you there this year??? That's exciting!!

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Confirmation of receipt sent. Since this is my first Gencon how does the hotel issue work. It states 1/4 of the hotel is covered. And is that for check in Thursday and check out Sunday? Thanks all!

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

I have a bunch of the evergreens and tier 1-2 scenarios pre-prepped so I can bring those with me just in case. Though I was serious I would be very interested in running seeker scenarios :):)

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

We are at the Westin this year, which is the hotel that is connected by the bridge outside the Sagamore.

Awesome Thank you kindly sir!

I think there are only 10 session slots scheduled correct? I am currently signed up for 8....what's 2 more? :O

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Will the 8 slot gms be staying close to the convention center? I only ask because I could run an additional game or two but I'm concerned about the time it will take to get to and from a room. Since this is my first trip.

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Okay, I didn't mean it as a rush or a complaint. I was actually just asking. I'm in the process of prepping something else. Thank you for the answer.

Grand Lodge 4/5 **** Venture-Agent, Virginia—Norfolk

Is this module not allowed for PFS? I have been looking and looking for a chronicle sheet. And I have it broken out and scheduled for three sessions. :/ Thanks for any help!

1 to 50 of 56 << first < prev | 1 | 2 | next > last >>