Hail and well met, Starfinders!
My name is Lyle, and I am the new eCommerce Manager for Paizo. You will be seeing me around here frequently going forward. I look forward to interacting with you!
Just a quick heads up regarding a recently discovered problem with a few of our products. Due to production errors, PZO7341 Starfinder Flip-Mat: Data Center and PZO7342 Starfinder Flip-Mat: Shopping Mall, were printed with their 1” square grids undersized and out of proportion. This affects the entire print runs for both titles, and as a result we are issuing a recall on these products. We are having these misprinted maps reprinted with the correct grids.
How does this affect purchasers of these products? If you have an active Paizo physical subscription, we will be adding the NEW version of the Flip-Mats you purchased to your sidecart to ship out once they are in stock. They will not cost you anything, including shipping. If you do not have an active subscription, our Customer Service team will be reaching out to you shortly to take care of you. These reprints are expected to take a few months to arrive.
We have already corrected the PDF, so if you have the PDF in your Downloads, you can now download the corrected version in your Paizo account.
We are very sorry for the inconvenience. As always, we stand behind the quality of our releases. This is one that does not meet our standards, so we are replacing it for you as quickly as possible.
If you have any questions, please reach out to our customer service team at customer.service@paizo.com so we can help!
